Matthew Hazuda

** ******** **. ~ Budd Lake, NJ **828

201-***-**** ~ acprkn@r.postjobfree.com

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Summary of Qualifications

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. Accomplished Senior IT Business Analyst with a work history of

successfully exceeding project management goals.

. Experienced software development business analyst and project manager.

. Played a key role with global implementations, including working with

staff based in the U.S., India and Mexico.

. Experience researching, planning and recommending new software and

systems to help organizations better manage their customer relationship

management process.

. Strong background working effectively with key decision-makers across

departments and areas of expertise.

. Created new procedure/process documents and workflow diagrams, and

provided recommendations for improvement.

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Areas of Expertise

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( SDLC Methodologies ( Process Engineering (

Change Management

( Requirements Gathering ( Rational Unified Process

( Workflow Process Analysis/Development

( JAD Facilitation ( Agile Methodology (

Business Planning Development

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Professional Experience

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Independent Senior Business Analyst Consultant

Nov. 2014-Present

Sanofi Pasteur - Swiftwater, PA

. Meet with project stakeholder and business users to gather and document

requirements for large scale contract administration system. Create use

case scenarios; work flow and data flow diagrams to assist in capturing

functional requirements for system.

. Manage iterative development process in support of a multiple release

project plan.

. Gather requirements for government pricing compliance reporting tool.

Manage the development and implementation of the system into production

environment.

. Run basic SQL queries to gather data for reporting requirements.

Accomplishments:

. Managed successful implementation of two concurrent projects.

. Developed long term software development project plan to deliver

continuous added value to business units

Michael C. Fina Co. - Long Island City, NY

June 2013 - Aug 2014

. Collaborate with press operations, IT staff and warehouse teams to

implement web-based employee recognition programs for Fortune 500

clients.

. Develop positive relationships with business users and the project

management group to boost business processes.

. Analyze processes within the project management group to implement and

manage changes to customer employee recognition programs.

. Manage up to 100 concurrent change management projects.

. Create new procedure/process documents and workflow diagrams, and provide

recommendations for improvement.

Accomplishments:

. Boosted change management process efficiency 25 percent as a result of

creating new process documentation.

. Achieved a 100 percent success rate while managing up to 60 change

management projects.

. Completed projects on time and on budget.

Independent Senior Business Analyst Consultant

2009-2013

. Provided outstanding service to a variety of clients, including law

firms, marketing companies, a homeless shelter and small, service-based

businesses.

Key Project - Gavantucci & Patuto:

Oct 2010- Aug 2011

. Worked closely with partners, human resource staff and end users at the

law firm to document requirements for implementing a My Case application

suite.

. Created business requirements documentation, use case/test case scenarios

and workflow diagrams for Case Management; Time Tracking; Document

Assembly; Calendar and Docketing; and Time and Billing modules.

. Developed data needed to execute test cases and mock ups to demonstrate

changes to out-of-box functionality.

. Completed implementation of new system on time and within budget.

Independent Senior Business Analyst Consultant

June 2009 - July 2010

Key Project - RadioTag Marketing:

. Researched, planned and recommended new software and systems to help the

organization better manage its customer relationship management process.

. Gathered and documented system requirements for several proprietary,

internal web-application initiatives, which included Customer

Relationship Management modules.

. Prepared documentation, presentations, charts, tables and diagrams, and

conducted reviews for scope, business justification and business

requirements including use cases, test cases, prototypes and business

rules.

. Provided solutions that improved quality of project artifacts and

deliverables while making use of the SDLC.

IT Project Manager and Business Analyst, Ernst & Young LLP - Secaucus, NJ

1995-2009

. Built relationships with business users, project stakeholders and

development team while gathering requirements, working closely with up 10

personnel on projects including staff located in India and Mexico.

. Worked with decision makers at client companies, including Major League

Baseball, and Rudolph Giuliani and Associates.

. Played an integral role on projects impacting software development

lifecycle; workflow documentation; web application development; and

client-server based applications.

. Managed all CRM implementations across internal sales, human capital,

finance, audit and insurance departments.

Key Project - Major League Baseball (MLB):

. Improved financial reporting efficiency 65 percent for Major League

Baseball by creating a tool that enabled the Commissioner's Office to

measure how every penny was being spent and revenue achieved for all 30

of its clubs.

. Used full software development life cycle methodology and deliverables,

including development stages, from feasibility analysis, system planning

and concept development to acquisition and requirements definition,

design, development, integration and testing, as well as deployment and

acceptance though deployment and production.

. Created use case/test case scenarios and conceptual designs/diagrams,

wireframes and class object models.

Key Projects - Ernst & Young Global Balanced Scorecard, Milestone Reporting

System and Global Pricing Analysis Tool:

. Helped company executives across multiple departments to better gauge the

ability of staff to meet performance goals.

. Successfully implemented projects for both U.S. and United Kingdom

operations.

. Managed the development of custom software and co-led the global business

re-engineering process.

. Worked with leaders of the audit practice on a $150,000 project to

achieve more detailed competitive and pricing analysis data of auditing

services, which included reports targeted to a specific industry, revenue

and geography area.

. Generated Software Requirements Specifications (SRS) documentation for

all new systems.

. Spearheaded development of training and reference materials to enhance

user knowledge of software.

Customer Relationship Management (CRM) - Served as the CRM Project

Manager and Business Analyst for all CRM implementations within Ernst &

Young. Internal departments included Sales, Human Capital, Finance, Audit

and Insurance. A variety of CRM solutions were used in the different

departments over the years and the number of users for each system was

relative to the business unit involved.

> Sugar CRM

> SalesForce CRM

> ACT and ACT for Notes CRM

Giuliani and Associates (Ernst & Young)

While working for Ernst & Young, requested by Giuliani and Associates to

act as Project Manager for a complicated CRM project. Technologies used:

ASP.NET, Oracle, Lotus Notes, Excel, XML, Flash.

. Hired to restore troubled project to successful development path and

repair damaged client relationship.

. Worked closely with Rudolph Giuliani and managing executives to create a

custom Client Relationship Management (CRM) tool. This tool was used by

the firm to manage interactions with its clients and assist in the

marketing of the firm's thought leadership events.

. Managed software development and insured strict adherence to business

requirements.

. Managed QA testing and Security Review testing.

. Managed implementation into production environment.

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Education, Training and Certificates

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. Certified in RUP Requirements Gathering, Use Case Scenarios and Project

Lifecycle Methodologies, since 2007.

. Certified in Leading Facilitated Meetings, since 2006.

. Certified in Relational Database Design, Data Normalization techniques

and SQL Plus, since 2000.

. Honors graduate, Microcomputer Technology (Computer Learning Center)

. Studied Business Administration, Bergen Community College

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