Eric Christopher Elder

***-** *****

Avenue

Jamaica, NY

11434

Mobile: 917-

***-****

acpr5h@r.postjobfree.com

Education John Jay College of Criminal Justice, City

University of New York

B.A. Degree- Criminology

Graduated: May 2010

B.S. Degree- Criminal Justice

Graduated: May 2012

Work Experience Covenant House Youth Shelter

7/2014 - Present

Resident Advisor Counselor - Older Male

Crisis Ages 17 to 21

. Counsel young juveniles on the

importance of independent living

. Advise and monitor the welfare of

the youth assigned to case workers

. Monitor all youth and to keep them

out of trouble at all times

. Help youth further their education

FJC Security/Allied Barton Security

Services - JFK Airport 10/2012 - 4/2014

Airport Security Agent

. To search all vehicles before

allowing them to enter the run way

. Monitored all I.D.'s before allowing

access to any the run way

. Controlled and monitored post

security barriers

. Provided assistants and customer

service towards individuals who needed airport

directions

Department of Homeless Services

10/2009 - 6/2012

Police Officer

. Patrolled the shelter or man post as instructed and served

as a general security presence and visible deterrent to

crime and client rule infractions.

. Detected suspicious activities and watch for criminal acts

or client rule infractions at or near assigned post which

may be a threat to the property, client or employees at the

site.

. Responded to emergencies, such as medical and bomb threats.

. Followed emergency response proceedings.

Jamaica

Hospital

1/2005 - 1/2006

Security Officer

. Demonstrated effective communication and interpersonal

skills while working with internal staff and law

enforcement agencies.

. Delegated authority for the enforcement of Federal statutes

in the physical protection for all personnel and property,

the protection of the civil rights of all persons and the

preservation of a safe, secure, and peaceful environment

and protection of personal identity data.

. Created and retained case management records for all

investigations and Security Program operations.

. Responded to incidents according to hospital and

departmental policy and procedures.

. Planned and advised on security needs and problems.

. Interpreted organizational security guidelines, and issued

instruction on methods and procedures of application on

these initiatives.

. Reported health, safety, facility and security concerns.

. Wrote clear, concise and legible reports.

. Provided exceptional customer service to internal clients.

Roosevelt

Hospital

3/2003 - 11/2004

Security Officer

. Patrolled hospital facility or man post as instructed and

served as a general security presence and visible deterrent

to crime and client rule infractions.

. Detected suspicious activities and watched for criminal

acts or client rule infractions at or near assigned posts.

. Reported all incidents, accidents or medical emergencies.

. Responded to intrusions by following emergency response

procedures.

. Reported health, safety, facility and security concerns.

Jacobi

Hospital

9/2001 - 1/2003

New York City Hospital Police

. Patrolled the hospital or man post as instructed and served

as a general security presence and visible deterrent to

crime and client rule infractions.

. Detected suspicious activities and watch for criminal acts

or client rule infractions at or near assigned post which

may be a threat to the property, client or employees at the

site.

. Responded to emergencies, such as medical and bomb threats.

. Followed emergency response proceedings.

.

Unique Security

Company

7/2000 - 9/2001

Former World Trade Center - Tower 1 and 2

Customer Service Representative

. Explained and assisted in preparing forms and documents

needed for reporting requirements.

. Served as a research analysis by researching database

providing internal and external information regarding

company, and business listings.

. Served as Quality Assurance Specialist by monitoring

interviews conducted by Customer Service representatives to

evaluate strengths and weaknesses in interviewing

techniques and note taking.

. Maintained knowledge of agency policies and procedures, and

took initiative in keeping up to date on any changes.

. Screened visitors and verify authenticity of documentation

needed to pass security check points, photographing all

visitors and issuing building identification to visitors in

accordance to policy guidelines.

. Issued understanding, interpreting, and providing specific

information regarding department services or policies to

the public in person, over the telephone, or by electronic

means.

. Researched and follow-up on customer problems and responded

to questions.

. Entered data and retrieved customer information using

informational systems.

. Obtained information from customers to perform requested

task.

. Verified and reconciled computer produced reports and

records.

. Interpreted and explained policies and regulations.

Certifications

. Security Guard Training Certificate.

Date: September 24, 2005

. Training and Organization Development Excellence in

Customer Service Certificate. Date: May 14, 2004

. New York City Hospital Police Training Certificate/Security

Management Awareness Course.

Date: February 7, 2003

. Fire Safety Awareness Course Training Certificate for Peace

Officers.

Date: February 7, 2003

. 35 Hour Entry Level Peace Officer Training Certificate Law

Enforcement Training Consultant Services.

Date: February 7, 2003

. State of NY Municipal Police Training Council Weapons

Training, Other Than Firearms Certificate.

Date: October 25, 2001

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