Sheredith Y. Fountain, RMA

*** *. ******** ******

Memphis, TN 38106

901-***-****

Education

Medical Assistant (MA) Diploma, Remington College - September 2010- May

2011

Certified in First Aid & CPR, January 2011

Bachelor's Degree in Organizational Leadership, University of Memphis, May

2008

Associate of Applied Science, Computer Operations, State Technical

Institute, April 1993

Associate of Applied Science, Medical Office Administration, State

Technical Institute, December 1993

High School Diploma, HAMILTON HIGH SCHOOL - Memphis, TN

Professional Experience

University of Tennessee - Memphis, TN

Administrative Aide, October 2013- April 2015

. Answer multi-line phone system, screening calls as needed.

. Provide clerical support to Laboratory Animal Care staff using Microsoft

Office.

. Process and submit animal orders to vendors using ACIM. Call various

vendors concerning orders.

. Key in travel documentation (Expense reports and travel request) in

IRIS/SAP.

. Reconcile and file invoices.

. Set up the conference room with needed equipment such as laptop and

projector ensure the room is adequate for luncheons, meetings, and

conferences.

. Log annual and sick leave hours for fellows.

. Process procurement card transactions.

. Type and distribute weekly meeting minutes.

. Sort and distribute the mail.

. Order office supplies.

. Schedule meetings.

. Process drug requisitions.

. Enter and process invoices in IRIS.

. Create Asset and Purchase Requisitions in IRIS.

. Complete charge tickets and process them in Oracle and ACIM.

Onsite Health Diagnostic - Memphis, TN

Medical Assistant, August 2012-December 2014

. Participate in On-Site Health Fairs at local businesses as a private

contractor to do vital signs, finger sticks, height, weight, etc.

Highlands Professional Group - Memphis, TN

Medical Assistant/Clinical Evaluation Assistant, July 2011- October 2013

. Opened and Closed the Clinics. Ensured that alarm is armed upon

departure, doors are locked; facility is secured.

. Created a customer-friendly atmosphere by pleasantly greeting all

visitors to the facility.

. Answered all incoming phone calls promptly and professionally and routed

messages appropriately.

. Escorted patients to triage and/or evaluation room, being prepared for

and cautious of potential fall risks.

. Completed Incident Reports as needed and promptly notified management of

any issues or concerns as they arise.

. Calibrated Pulmonary Function Testing (PFT) machine daily according to

manufacturer's instructions, prior to any testing being performed.

. Created patient charts prior to scheduled appointments, took vital signs

and triage. Set up and clean rooms. Assisted the doctors when needed.

Responsible for EKG and tracing, PFT, and Doppler testing.

. Filed charts of patients who didn't show up for appointments and

rescheduled appointments.

. Called various state examiners to authorize x-rays and PFT's per

physician's requests.

. Traveled to Dyersburg, Jackson, Trenton and Paris, TN at least four -

five times per month.

. Faxed daily paperwork to Corporate Office prior to leaving for the day.

Responsible for cleaning the office at the end of the day (Trash is

removed from the premises, beds are scales are disinfected, glass is free

of fingerprints and smudges, floors are swept and/or vacuumed).

. Submitted supply requests to the Main Office, and Picked up and

transported supplies to facility to ensure sufficient stock is maintained.

University of Tennessee - Memphis, TN

Administrative Secretary, 2007-2011/ RESIDENCY COORDINATORY THRU 6/2008

. Provided clerical support to physicians and fellows. I worked for both

the Nephrology and Infectious Disease departments. I worked the first

four hours of the day at the UT office on Coleman, then the last four

hours of the day I worked at UT's Eastmoreland location. I kept

appointment book for committee meetings, conferences, lectures and library

research.

. Copied articles and prepare the meeting room for conferences by setting

up technical equipment.

. Distributed the mail.

. Faxed daily consults to the dialysis units.

. Filed patient records and pull records every week to go out to the

patient care units.

. Answered a multi-line phone, screening calls and taking messages as

needed.

. Made travel arrangements and put the information in SAP, including the

travel request and expense reports for reimbursements.

. Completed monthly timesheets for the physicians.

. Created monthly calendars that show what hospital the attending

physicians and fellows will be assigned.

. Contacted pharmaceutical representatives to schedule luncheons for weekly

Nephrology conferences.

. Set up the conference room with needed equipment such as laptop and

projector.

As the Residency Coordinator I had the following duties:

Worked directly with the Nephrology Program Director.

Used the ERSA software to review and print applications for the Nephrology

Program.

Used the NRMP website to input the match list.

Sent out acceptance and denial letters to applicants.

Scheduled interviews for accepted applicants to meet with faculty and

Nephrology Chairperson.

Used New Innovations software/website to print evaluations, and log duty

hours for fellows.

Methodist Extended Care Hospital - Memphis, TN

Administrative Assistant, 1996-2007/ Staffing Coordinator Assistant (12

months)

. Answered incoming calls for multi-line phone system. Screen all incoming

calls and transfer to appropriate individual and/or departments. Create

miscellaneous forms as needed.

Typed and prepared confidential or routine memoranda, letters, reports,

meeting minutes and other correspondence on word processing/PC equipment

for the Director of Patient Care Services, and Clinical Managers.

Typed, formatted, distributed and maintained a master copy of Departmental

Procedures and Standards. Key in Rehab and Dialysis Service charges, and

Workload Measurement using Bridge.

Scheduled and coordinated meetings, appointments, and/or trips: make

necessary reservations and other travel arrangements; maintain computer

schedule.

Distributed the mail.

Kept database of all licensed associates and send letters to appropriate

individuals and managers to remind of expiration dates.

Printed out Wound Care pictures daily to go in patient charts.

Kept System Policy Manuals up to date.

Created bi-weekly newsletter to address current issues for clinical staff.

Tracked and kept an accurate database of patient's dietary needs and ensure

accuracy in tray counts.

Completed payroll using SAP and distribute checks. Processed a weekly

timesheet so associates can view their hours worked.

Created a daily schedule for staff to know what floors they are working on.

As the Staffing Coordinator I had the following duties:

Assisted in staffing all clinical areas including nursing, respiratory

therapy, pharmacy, and rehabilitation.

Assisted Managers in staffing to cover the units on a 24-hour basis.

Obtained approval for overtime and agency from Director of Clinical

Services.

Completed a four-week time schedule to ensure coverage for 24-hour period

for clinical areas.

Entered number of staff used on each unit in the computer, and give a print

out to both floors daily.

Produced and verify master staffing sheet for managers.

Verified charges of agency personnel.

REFERENCES AVAILABLE UPON REQUEST

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