Kush Patel

Desktop Support Specialist

Edison, NJ 08820

acpqvn@r.postjobfree.com - 732-***-****

To acquire a Network engineer position with a hands-on approach and technological mindset for designing and

implementing IT network architecture, including configuring, optimizing and supporting network management

systems.

Authorized to work in the US for any employer

WORK EXPERIENCE

Desktop Support Specialist

Your Wireless inc. - Cedar Grove, NJ - January 2010 to November 2014

Setup and Configure and Support end user desktops to ensure high availability to Verizon applications.

Traveled to all stores to support SOHO networks and ensure devices work properly.

Coordinated the store activities in a manner which maximizes sales, earnings, customer satisfaction, and the

development of personnel

Dealt with all customer issues and conflict resolutions, including technical issues with phones

Troubleshooted all issues with verizon applications on cell phones including email connectivity.

EDUCATION

Rutgers University

2006 to 2009

J P Stevens High School

2002 to 2006

SKILLS

Designing, Installing, configuring and administering network technologies Installing and Configuring Cisco

routers and switches IP addressing and subnetting, Routing concepts Network Technologies: CDP, Frame-

relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT),

RIP, OSPF, EIGRP, BGP, MPLS, VTP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN,

VTP, HSRP, STP, Etherchannel, BPDU, Portfast, GLBP, VRRP, CCP.

ADDITIONAL INFORMATION

Current Ceritifications:

CSCO12685109

CCENT

CCNA Routing & Switching

CCNP Routing & Switching

CCNA Security

CCNA Collaboration (in progress)

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