Venu Gundarajula

Mobile: +1-612-***-****

acpqt1@r.postjobfree.com

Experience Summary

Eight years of extensive specialized expertise with the Manhattan Package-installation,

configuration, rollup installation, Release management and acquired a very rare skill of working

with the Prod & non-Production environments in various retail sectors and wholesale Telecom

domain.

Business Domains

Retail Distribution, Transportation, .com & Marketing

Telecom Global Billing System

Career Profile

2007 April to till date - Tata Consultancy Services

Project Summary

Title Distribution Technology Foundation - Manhattan WMOS 2013

Platform engineer

Period July 2013 - till date

Client Name Target Corporation, MN (USA)

Technical Consultant

Position

Responsibilities Manhattan components installation and configuration, Release

management, monitoring & supporting environments

Project Distribution Technology Foundation is a portfolio of technologies that

supports distribution business. DTF is a part of the greater Retail

Technology Foundation initiative to revitalize our technologies by

improving capacity, flexibility, speed and efficiency.

As multi-channel retailing evolves, it means we need quick, agile

innovation, need for more integrated data and analytics presented in ways

that are quick and easy-to-use. On business needs the distribution if going

into the footprints of the new supply chain process.

Current and emerging technologies are enabling this future! New offerings

can reduce our technology cost, enhance our capabilities and drive down

complexity and workload. DTF deliverables will be determined by our

future needs as defined by our goals:

DTF Core goals are to provide a WMS solution that supports current

business model, enables future retail and supply chain strategies, and

accelerates business. New offerings can reduce our Simplifies Target

distribution technology portfolio while maintaining key business value

drivers.

Carried out the following activities:

Requirements gathering

Co-ordinate with clients, vendors and Infrastructure partners to build new

environments

Administration and installation of Manhattan W MOS 2013 and configuration

Components installed : SD, MIP, MDA, WMS, MIF, SCI, SLO, CD

Total environments build – 25+ Non-Prod & 4 Prod FC sites

Process improvement

Configure Vendor recommendations

Troubleshooting & Technical support

Release management & apply fix packs

Supply Chain – Transportation and .com & marketing

Title

Period June 2012 till July 2013

Client Name Target Corporation, MN (USA)

Position Project lead

Responsibilities Acquire, Monitor & Support the environments

Project Non-Production Environment (NPE) team is working to develop new

environments and stabilize the existing environment to improve the

availability and manage/resolve the environment issues in a timely

manner. Effective environment management will provide clients and other

integrated applications with much stable environments for testin g, as well

as improving the performance of the applications

Carried out the following activities:

Acquire the legacy environments to support by conducting the KT sessions with the

SMEs

Environment Inventory collection

Process improvement

Monitoring non production environments applications

Coordinate with clients & WAS team for the web application build

W ork on defects and supporting the existing environments

Responsible for doing the business impact analysis

Leverage the existing environments for the project needs

Title Target Distribution - Release Management

Period May 2011 till June 2012

Client Name Target Corporation

Position Project Lead

Responsibilities Release management

Project Description

Non-Production Environment (NPE) team is working to develop new environments and stabilize the

existing environment to improve the availability and manage/r esolve the environment issues in a

timely manner. Effective environment management will provide clients and other integrated

applications with much stable environments for testing, as well as improving the performance of the

applications

Carried out the following activities:

Analysis of the existing application programs and documents

Interacting with Business Analysts and Development teams to understand the

environment needs

Identifying task

Planning, scheduling and prioritizing the tasks.

Apply the fix patches, rollups and SDNs

Monitoring the progress of the tasks with respect to quality and timeliness.

Title Tata Communications Limited- Operations Support

Period July 2007 till April 2011

Client Name Tata Communications Limited (TCL)

Position Production Support Executive

Responsibilities Monitor & Support the environments

Project Description

TCL is a leading provider of international Invoice, wir eless roaming and data/IP services .It owns

and operates one of the world’s most extensive global telecommunications network, providing

reach to over 240 countries and territories with advanced data capabilities .It is the carrier of choice

to many of the world’s leading telecommunications, mobile operators and Internet service

providers. Carrying close to 10 billion minutes and a significant portion of the world’s internet traffic,

its network is consistently ranked among the most robust and reliable, perf orming at the high end of

industry standards.

Carried out the following activities:

Provide application support for a suite of Billing applications for customers across the

globe

Coordinating with users and onsite as well as offshore core development team.

Establish service standards and procedures to sustain agreed service levels. Project

Monitoring and metrics Reporting

Investigating and Troubleshooting the tickets raised by customers based on SLA

Follow the change management process to get the approvals for migration of an y

change to production.

Migration of change from development environment to production for billing

applications (SEBS, SECS, SEPS, SETS, SERA, SERM).

Make application improvements for smoothening customer’s Business Project

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