SUNIL V. GONDCHAR

Grand View *, Near Potdar International School, Ambegaon BK. Pune 411046

Cell: - +91-982******* / 992-***-**** Email- acpqq7@r.postjobfree.com

Senior level assignments with key focus on Human Resource Operations,

General Administration, Facility Management with a reputed organization.

Profile Summary

< A dynamic & multifaceted Seasoned Professional with over 15+ Years of

pioneering experience & Year-on-Year success in Multidisciplinary

verticals.

< In depth Managerial & leadership skills, proven by accelerated Career

Progression in Corporate arenas.

< Adroit in overseeing the entire HR process including human resource

Strategic planning, welfare and general administration, ensuring legal

and statuary compliance, facility Management, Administrations

Core Expertise

Talent Management/Acquisition

. Own full-cycle recruiting: sourcing, interview, salary negotiation,

post offer follow-up and close candidates for assigned requisitions

at all levels

. Successfully placed candidates in niche technology areas for across

the globe

. Campus Placements, recruitment for offshore and onsite locations

. Vendor Management for hiring and consulting operations

. Successfully Initiated, implemented and maintained internal referral

program

. End to end responsibility of taking interns and facilitating for their

Internship completion

. Conduct preliminary and Final HR interviews to ascertain candidate's

competencies, skills, and aspirations

. Preparing Hiring Dashboard and Presenting Status Update meeting for

various business verticals.

. Streamlined the complete recruitment tracking process and

accountabilities

Employee Retention

- Partnered with the business leadership on attrition analysis including

post exit interview survey analysis on a periodic basis

- Facilitated flexible work arrangements and sabbaticals

- Successful in organising periodical Open Houses to discuss on various

issues of employees which have resulted in indentifying Key factors to

address and retaining the talent.

Employee Relations & Engagement

- Handling Integrity issues, behavioural issues, employee concerns

- Provide advice and guidance on company policies and procedures.

- General HR Administration including policy advisory, compliances,

learning programs etc.,

- Initiate and drive employee engagement and Fun activities (e.g.,

Coffee with CEO, personal Events celebration like Birthday, Marriage

anniversary, Service anniversary and Performance Achievement etc.).

Performance Management System

- Facilitate effective performance management practices by defining the

success path

- Ensure complete performance appraisal cycle runs smoothly with half

yearly reviews.

- Feedback -> Establish measurements and reward performance.

- Worked closely with Business Leaders to administer PIP's (Performance

Improvement Plan)

- Provide guidance and advice managers on performance issues and issue

resolution, legislation related to disciplinary, grievance and

employment termination to ensure fair and accurate process, ensuring

compliance with procedures.

Compensation & Benefit

- Oversee compensation programs to ensure regulatory compliance and

competitive salary levels.

- Oversee the design and development of compensation strategy and

programs.

- Direct the administration of benefit programs to include: health,

retirement, death, disability, accidents etc

- Evaluate and recommend improvements to benefit programs.

- Experience in preparation & processing of employee payroll, vendor

payroll & reimbursements

- Managing employees leaves & Attendance records

HR Administration

- Rolling out all HR letter-Offer Letter, Appointment Order,

Confirmation, Promotion, Transfer, Appreciation, Experience and

Relieving letter etc.,

- Personal Records Maintenance

- Managing employee Trainings & Developments,

- Designing & Monitoring company policies & process

- Personal Records Maintenance

- Conducting Exit interviews, analysis preparation on attrition

General Administration/Facility Management

- Event Management - Board Meetings, Employee Trainings (monthly,

quarterly, half yearly), All Hands, Town hall, Team Outing, Team

Lunch/Dinner, Birthday Celebrations etc

- Managing and maintaining all Service Level agreements of the sub-

contracted vendors for House Keeping, Stationery, Security, Space

Providers, Guest House, Vending Machines and AMC's etc.

- Oversee the effective working status of Access Control, Fire Safety,

Security, Housekeeping & Cafeteria.

- Hospitality, Guest/employee Travel, Travel Insurance, Foreign Exchange

- Employee Transport - Guest Pickup Drop Management, Monitoring employee

transportation for 24x7 operations

- Oversee the effective working of security staff, housekeeping staff

deputed by the third party vendors

- Experience in setting office of 150 seats and managing facility of

15000 Sq. Ft.

- Employee international travel, processing visa, air tickets and

managing hotel bookings.

MIS Reporting

- Design and implement MIS reporting, very strong in accurate and

analytical MIS preparations

- Preparation of monthly MIS report for payroll processing like

Attendance, Leaves, Leave Encashment, Loss of Pay, Resignations,

Loans, Referral Payments and Deductions

- Management Reports like Attrition Rate Analysis, Recruitment Analysis

and Head Count Reporting analysis (experimented multiple ways of

generating reports which supports management to plan and budget the

costing)

- Reporting to Leadership with presentations on Monthly Wage Bill

increase/decrease, attrition

Statutory Compliance

- Ensure Monthly statutory returns and challans are prepared (PF, ESIC

and professional Tax)

- Ensure payment to all statutory bodies in time

- Manage the vendor for hassle free returns submission in time

Audit

- OD interventions viz., HR Audit, Employee Satisfaction survey and

Organizational climate survey for improving performance

- HR audit across the Groups of the organization and evaluated the

competencies of individual employees

Since March'07 till date: White Hedge Technologies Pvt. Ltd as Manager HR &

Operations

. Monitoring & heading the complete human resource & administration

activities in the organization.

. Planning human resource requirements in consultation with heads of

different functional & operational areas and conducting selection

interviews.

. Managing the complete recruitment life-cycle for sourcing the best

talent from diverse sources after identification of manpower

requirements

. Conducting interviews along with functional heads, compensation

negotiation etc.

. Human Resources, Operations, Induction & Orientation Program, Training

and Development (T&D), training planning and Implementation. Has

exposure to internal HR, accounts audits

. Handling statutory compliance i.e. PF, STPI, Customs and legal

employment issues.

. General Administration, Facility Management, Administrative Purchases,

Transport Arrangement, Handling Travel & Guest Relations, Liaison

external agencies etc.

. Compensation and Benefits designing / restructuring, salary / payroll

processing & management.

. Managing Resource Allocation & De-Allocation, Resource Utilization &

Analysis.

. Implement PMS systems for appraisals and promotions through effective

systems.

. Employee relations, welfare and engagement, rewards and recognition

Program.

. Taking exit interview and identifying & analyzing causes of

resignation.

. Co-ordination of employee's income tax declarations, Tax calculation

investment checking, deduction from salary etc

. Responsible for managing the different projects and operations related

issue to make sure that resources are utilized properly and the

delivery of projects

. Responsible for Visa processing, booking tickets, hotels and traveling

arrangement for employees traveling abroad.

. Exposure to handle the ISO external and internal audit.

. Experience in designing and modifying the ISO process at organization

& for different processes and projects.

Aug'04 to Mar' 07: Magus Customer Dialog Pvt. Ltd. as Manager Operations

. Managed overall Operations, HR and Administration of Pune Branch and

200+ Team.

. Recruitment & Selection co-ordination for all the levels. Salary

negotiation and releasing the offer letter.

. Responsible for signing the salary statements and budget for salary

. Responsible for taking decisions for approving the various Training

and Development program identified by the HR and project team.

. Responsible for monthly manpower reports (along with addition list,

deletion list, confirmation list of employees in that particular

month)

. Interacting & managing the different reports for Government &

officials for PF & other admin related works at office level

. Overseeing the implementation of corporate policies in the

organization; undertaking business development activities.

. Implementing staff welfare policies with key focus on enhancing

employee motivation.

. Represent Pune branch in management meeting. Design and plan the

incentives for different processes as per the revenue generation.

. Responsible for providing and maintain all branch level report and

also the management report.(MIS)

. Responsible for the quality and maintaining the SLA of different

processes. Also make sure that customer is satisfied with the quality

of process and people.

. Supervising housekeeping activities in the organization.

. Managed the setup of Inbound & outbound BPO center for company in Pune

at two different locations.

Sept'01 to Aug'04: (Prakrit Tele services (SARC Enterprises) as Team

Manager

. Responsible for the overall Operations of process. Monitoring the SLA.

. Responsible for managing the Training and Development program

identified by the HR and project team.

. Assigning and rolling out the KRA's to team members. Managing &

coordinating the performance appraisal system.

. Responsible for client co-ordination for day to day operation.

Identify the business opportunities with client for increasing the

revenue at process level.

. Responsible for the quality and maintaining the SLA of different

processes. Also make sure that customer is satisfied with the quality

of process and people.

. Managed the setup of 60 seat Inbound & outbound BPO center for company

. Experience in installing and managing the reports generated by ACD and

taking actions on agents.

. Responsible for taking the escalated calls and give the resolution to

customer complaints.

Sept' 00 to Aug'01: Uberall Solutions (I) Ltd. As Sr. System Executive

June' 99 to Aug' 00: NSOFT (I) Ltd. as Technical Support Executive

Academic Credentials & Certification

. M.B.A. (Master of Business Administration) in HR from IGNOU University,

Delhi

. B.Sc. (Bachelor of Science) from R.L.T. College, Akola from Amravati

University

. Two years Diploma in Advance Computing from NIIT, Pune

. D.B.M. (Diploma in Business Management) from Symbiosis Ins. Of

Management, Pune

. Quality Management Program at NIIT from the Quality College

. Certificate course in Compensation Management

. Automation Software Testing Course from SQTL, Pune

Personal Dossier

Date of Birth : March 20th 1975

Nationality : Indian

Languages Known : English, Hindi & Marathi

Passport : Indian passport valid till

2021.

Current CTC: 10.59 L/A

Expected CTC: As per Industry Standard

Notice Period: 2 Months (Nego)

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