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Customer Service Assistant

Location:
United States
Posted:
May 18, 2015

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Resume:

Julius Fain

**** *** ********* ***

Murfreesboro, TN 37129

acpqpt@r.postjobfree.com

615-***-****

http://www.onthecorner.yolasite.com/

OBJECTIVE:

I am currently seeking a result – oriented position with the ability to consistently assure high

levels of productivity and customer satisfaction. I seek a position that involves interpersonal

development and rapport with management personnel at all levels. I seek a position that will

further my communication and leadership skills.

EDUCATION:

Bachelor of Arts degree in Communication

Miles College, Fairfield, AL

EXPERIENCE:

2015, Elementary Writing Assessment Reader, Measurement Inc., Nashville, TN

• Reviewed essays on a scaling rubric for the state of Arizona Department of Education

• Evaluated essays for adequacy in purpose, elaboration of evidence, and grammar

(capitalization, punctuation, and spelling)

2015, Production Lister, Shoe Metro Inc., Nashville, TN

• Conducted review and research of product inventory to determine online resale ability

• Provided brief description of products in the Resource Operations Production system for

Quality Control review

• Maintained production review quotas on a per hour / per day basis

2012 - 2014, Loan Processor, Wells Fargo in Homewood, AL

• Compiled information for consumers’ home refinances

• Logged essential payment and risk information into network system for further company

evaluation

• Communicated with current costumers regarding their financial information and outcomes

for potential refinance conclusions

2011, Intern at FOX6 WBRC in Birmingham, AL

• Edited segments of shows using Edius 5 software

• Gained Knowledge of Precis, IPump, and Oasis materials

• Wrote scripts, loaded graphics, and used rundown concepts to program television segments

• Competent with the procedures that ensured prospective commercial/advertising spots are

filled

2010 - 2012, Sports Information Student Assistant, Miles College

• Producer of live Miles College football games

• Miles College Football Promotional 2011

• Assembled and disassembled production equipment which included SLR cameras, tri-pods,

computers and television monitors

• Extensive knowledge and experience with Tri-Caster and SSL Daktronics software

• Miles College Basketball 2011

• Granted by University Board of Trustees to solely operate $135,000 Jumbo-tron scoreboard

2009 - 2010, Sports Information Assistant, Miles College

Aided school’s Sports Information Director with statistics for the football and basketball games

Extensive knowledge in rules and regulations of each particular sport

Built acquaintances from radio and pod-cast networks associated with the Southern

Intercollegiate Athletic Conference

COLLEGE:

2010 - 2011, Staff Reporter, Miles College

• The Milean, monthly student-run publication

• The Milean

• Wrote investigative articles

• Researched, interviewed, and worked as photographer with a digital camera

• Jefferson County Bankruptcy

2009, Director and Editor for Broadcast Media Projects, Miles College

Proficient in Final Cut Pro

Worked to effectively complete assignments and shows

Deadlines met and enhanced team work

SKILLS:

Research and Analysis, Customer Service, Sales, Statistics, Final Cut Pro, Adobe InDesign,

Microsoft Word, Excel, PowerPoint, Access, HD SLR Camera Operation. Honed the ability to

meet vigorous deadlines and enhanced time management.

RECOGNITION:

Spring 2012, Member of Alpha Phi Alpha Fraternity, Inc.

Spring 2012, Who’s Who Among Students in American Colleges and Universities Award

Spring 2011, Division of Communication’s Best Writer Award

Spring 2010, Most Service to the Division of Communication Award

Spring 2008 to Spring 2012, Member of the Miles College Golden Bears Baseball Team

Spring 2008, SIAC All – Academic Team

Spring 2011, SIAC All - Conference Team

INTERESTS: Sports, reading, running, education.



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