Dianne T. Cook

Cell 713-***-****

E-mail: acpqo8@r.postjobfree.com

Senior Commercial and Residential Escrow Officer

Summary

. More than 20 years in title with escrow, marketing and managerial

experience.

. Highly professional approach and demeanor with strong communication

abilities with all levels of parties to transactions.

. Significant background in all aspects of real estate transactions.

. Proven ability to manage difficult transactions and close complex

files.

. Respected by clients, lenders, attorneys and underwriters for

knowledge of Texas title rules and regulations.

. Creative with ability to think on her feet.

. Results driven

Education

. Licensed Escrow Officer

. BBA in Marketing from Lamar University

. Paralegal from ABA certified paralegal school

Knowledge and Experience

. Manages difficult multi-party commercial transactions for a range of

entities, individual investors including significant multi-million

dollar closings.

. Management experience of Escrow Personnel and Branches.

. .Expert in residential real estate with realtors, builders and

investors

. Thorough knowledge and understanding of Texas Title insurance Rates

and Rules, includes training of escrow personnel, real estate

professionals and attorneys in their complexities.

. Proven ability to resolve complex title issues.

. Extremely organized with the ability to maintain professionalism and

stability in high stress situations.

. Communication skills with parties to transactions includes

demonstrated ability to deal with lenders, underwriters, attorneys,

processors during negotiations, problem resolution, disputes and

related issues in high stress situations.

Dianne T. Cook

17514 Dewberry Crescent Drive, Houston, TX 77095

Phone: 281-***-****

E-mail: acpqo8@r.postjobfree.com

Cell: 713-***-****

Qualifications

. Experienced Escrow Officer with more than 20 years in residential and

commercial title operations.

. Management experience in Escrow and managed several branches.

. Proven experience interacting with attorneys, lenders and agents to

expedite closings.

Professional Experience

As a licensed Escrow Officer/Manager, responsible for the daily

management of title operations, commercial and residential closings,

training, internal reports and marketing. Also, performed front end

and back end - (preparation of statements, conducting closings,

processing, disbursing and post-closing).

Managed the establishment of fee attorney offices including data,

communications, software licensing and installation, escrow officer

licensing. Implemented various escrow, accounting and compliance

policies and procedures

American Title Insurance Company-April 2008 to October 2014

Hrbacek Martinez & Nestor, P.C. - Fee Attorney

Vice President and Manager Title Operations /Sr. Escrow

Officer

Left prior Fee Attorney to assist in establishing new Fee office which

opened in January 2012. During that period assisted American Title on

a contract basis to clean up a Fee Attorney office from which they had

withdrawn their license.

Charles R. Johnson, Jr. Law Firm - Fee Attorney - April 2008 to

September 2011

VERITAS Title Partners L.P -June 2007 to April 2008

Assistant Division Operations Manager- Fee Attorney Division/Escrow

Officer

Responsible for establishment of Fee offices.

Contract Escrow Specialist - February 2007 to May 2007

Assisted title companies in closings, cleanup, internal audits and

resolution of regulatory issues.

Stewart Title-June 2006 to January 2007

Law Offices of Richard A. Crow, P.C. -Fee Attorney

Contract Escrow Specialist - February 2005 to June 2006

Assisted title companies in closings, cleanup of files and fill in for

Branch Managers on vacation and/or medical leave.

Stewart Title Guaranty-November 2003 to January 2005

First American Title Insurance Company-August 1998 to November 2003

Paralegal - Assist Claims Department attorneys in review of title and

escrow claims including tracking the status of claim files. Review

invoices from outside counsel for billing accuracy and present to

attorneys for approval. Prepare monthly reports on claim activity

for the Southwest Region.

O'Donnell, Ferrebee, McGonigal & Stone, P.C. - August 1997 to June 1998

Paralegal - Responsible for Secretarial support to name Partner.

Preparation of correspondence and other instruments associated to

the transactional practice of law.

Gordon & Pesner, LC - McLean, VA (Washington D.C.) - August 1995 to January

1997

Paralegal - Responsible for support to Managing Partner and an associate.

Duties included docket control, scheduling, set up and maintenance

of files, including correspondence, pleadings and discovery.

Metropolitan Life Insurance Company - October 1992 to July 1995

Paralegal - Law Department - Responsible for monitoring of outside

counsel billings and preparation of leases and amendments. Assisted

in review of contracts for critical dates, review surveys and

related title data.

Bonham, Carrington, and Fox - July 1988 to July 1992

Paralegal (Real Estate, Personal Injury, Family Law, Corporate Law)

Responsible for due diligence pursuant to preparation to closing and

acted as liaison with clients for coordination regarding major

property closings. Also, prepared Corporate Resolutions and other

general business documents.

Union Pacific Resources - 1987 to July 1988

Paralegal - Litigation support in Oil, Gas, and Personal Injury

Cases and organization analysis and case management of documents.

Responsible for document control and maintenance in the Anadarko and

Consolidated Helium cases. Provided research to all attorneys in

corporate legal department.

Transamerica Title Insurance Company-May 1975 to January 1987

Starting as an Escrow Assistant progressed to Escrow Officer, Branch

Manager, State Training Coordinator, and Assistant County Manager for

Transamerica Title and its successor companies in Houston and San

Antonio.

Education

. BBA Marketing, Lamar State College of Technology, Beaumont, Texas

. Southwest Paralegal Institute, Houston, Texas (ABA Approved)

. Continuing education to maintain Escrow Officer's license.

Computer Skills

. Microsoft Office Suite and various escrow software systems. (iclosings

and Ramquest)

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