PRABAHARAN.G

PRABAHARAN.G

No.**, Brindhavan, *nd Cross, Mobile : +91-819*******

Happy Garden Layout, Email : acpq8c@r.postjobfree.com

Kalkere Main Road,

Ramamurthy Nagar,

Bangalore – 560016.

Objective:-

To join with a team of professional management which offers challenging assignment for oganizational

growth with carrer advancement.

Professional experience:-

• 4 + years of experience in Information Technology field.

Current Experience:-

Valuepoint Systems Pvt Ltd, Bangalore

Designation : System Engineer

Client : Ernst & Young

Duration : From January 2014 – Till Date

Environment : Windows XP, Windows 7, Windows 2008 server, Lotus Notes, MS outlook.

Job responsibilities:-

• Attending the Tickets/Calls requests on the priority by using the Service-Now tool.

• Installing and configuring the windows 7 using SCCM tool.

• Maintaining the AD users and provide specific rights.

• Configuring and troubleshooting the loutus notes and sametime.

• Maintaining and Managing the Cisco video conference units and Projectors

• Maintaining and Managing the Cisco IP phones.

• Troubleshooting hardware, OS and standard application issues.

• Configuring, troubleshooting and maintaining the LAN.

• Installing and manage the Network printers.

• Installation of device drivers and hardware components.

• Assigning Tickets to next Level in case if not resolved.

• Escalate and coordinate with next Level for the Resolution on escalated Tickets.

• Resolving issues for client through Windows Remote Assistance.

• Security patches updates monitoring and troubleshooting for client machines.

• Configuring, troubleshooting Wi-Fi related issues.

Previous Employer:-

Pearson Education Services Pvt Ltd, Bangalore

Designation : Service Provider

Duration : From June 2011 – December 2013

Environment : Windows XP, Windows 7, Windows 2003 server.

Job responsibilities:-

• Maintaining, troubleshooting Windows server 2003 and workstation computers.

• Installation, maintenance and trouble shooting of LAN.

• Provide excellent support for Team and Clients.

• Backup and Restore operation for normal data and system state data.

• Routine maintenance of Hardware, Software and Peripherals.

• Maintaining, troubleshooting of Local and Network printers.

• Creating and maintaining Users and their properties.

• Remotely solving the different issues using Remote Desktop Connection.

Previous Employer:-

N.P Systems. Pvt Ltd, Pollachi, Coimbatore

Designation : Service Engineer

Duration : From May 2010 – May 2011

Environment : Windows XP and Hardware.

Job responsibilities:-

• PC assembling, hardware troubleshooting, maintenance and software installations.

• Attending service complaints in station and all out station.

• Cabling & Crimping of RJ45 for LAN connection & Patchpanel works.

• Installations of Systems and configuring machines according to Customer’s needs.

• Ability to solve common Windows XP problems, Network connection problems.

• Taking care of LAN Connectivity issues.

Technical qualifications:-

• Microsoft Certified System Engineer (MCSE)

• Cisco Certified Network Associate (CCNA)

• Hardware and Network Administration

Certification:-

• Microsoft Certified System Administrator (MCSA)

• Messaging on Microsoft Windows Sever 2003 (EXCHANGE)

Areas of Expertise (Technical):-

Operating System : Microsoft Windows, RedHat Linux.

Anti Virus : Symantec, Kaspersky, Avg, McAfee, ESET NOD32.

Hardware : Cisco Routers: 2500, 2600, Cisco Switches: 1900, 2950, 4506-E.

Networking : TCP/IP, RIP, IGRP, OSPF, EIGRP.

Packages : Microsoft Office, Ghost, NT Backup.

•

• Technical Knowledge:-

• Systems:-

• Installation& configuration of Windows Server2003, 2008 and clients systems.

• Installing and configuring ADS, DNS and DHCP.

• Installing, configuring and maintaining the network and local printers.

• Sharing Resources from servers to client systems.

• Installation and configuration of ExchangeServer 2003.

• Creating of Users in ADS & their properties.

• Downloading & Up loading of files using FTP server.

Networking:-

• Installation & configuration of LAN &WAN using Cisco Routers &Switches.

• Installation, configuration of Routing Protocols, RIP, IGRP, EIGRP&OSPF.

• Knowledge on IP address and IP subnetting.

• Configuration and maintaining of VPN connectivity.

• Knowledge on Telnet and FTP.

• Troubleshooting of Remote support &Network/Application issues.

Educational qualification:-

• B.E (Computer Science & Engineering) from Sri Subramanian College of Engg & Tech, Palani

under Anna University Chennai in 2010 with 68% aggregate.

• DCE (Diploma in Computer Engineering) from Karpagam Polytechnic, Coimbatore under

Department of Technical Education, Chennai in 2006 with 68.21% aggregate.

Personal details:-

Name : Prabaharan.G

Father name : Govindaraj. V

30th May 1985

Date of birth :

Nationality : Indian

Sex : Male

Martial status : Single

Languages Known : Tamil, Telugu, English

Passport number : H7846883(21-06-2020)

Permenant address : 30/18, Bhavani Sangar Street,

Pollachi, Coimbatore – 642001,

Tamilnadu, India

Declaration:-

I, Prabaharan.G, here by declare that all the information provided above is true to the best

of my knowledge.

DATE :

PLACE : (PRABAHARAN.G)

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