ANTANISHA D. JONES

**** *. ***** ******* *****, Kansas City, MO 64134 • Tel: 816-***-**** • acppf8@r.postjobfree.com

OBJECTIVE

Results driven with the ability to execute good judgment and meet short deadlines while handling multiple tasks. Highly competitive

with excellent organizational skills.

WORK HISTORY

Marketing Sales Consultant Overland Park, KS

Jan 2014 to Present

Dex Media Inc

• Establish and develop relationships with prospective/current SMB's

• Resolve billing disputes, collect past due payments, identify needs, present solutions

Prepare emails, faxes, and monthly reports via Salesforce & Microsoft Office

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Retention Manager Kansas City, MO

May 2013 to Nov 2013

Time Warner Cable

• Answer inbound calls, data entry 50 wpm

• Handle billing disputes, make payment arrangements

Solution sell and troubleshoot cable devices

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Sr. Loan Finance Specialist Lenexa, KS

Apr 2011 to May 2013

E Finance Support

• Credit analysis, contribute information for training purposes

• Prepare emails, faxes, financial statements, and verification documents

Collect payments from past due account, set up payment arrangements

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Human Resources Generalist Overland Park, KS

Apr 2011 to Feb 2012

UPS

• Review applications and send correspondence emails to applicants

• Process DOT physicals, fulfillment and provide support to candidates

Contact local management offices to confirm appointments

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Specialty Client Care Agent Overland Park, KS

Feb 2010 to Apr 2011

Prescription Solutions Pharmacy

• Answer inbound calls, assist patients with specialty Rx deliveries

• Document retrieval, processing, HIPPA, medical claims & billing

Communicate with Dr. Offices, patients & insurance companies

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EDUCATION

Missouri Western State University St. Joseph, MO

Aug 2013 to Present

Engineering Technology, Clinical Psychology

• 2 1/2 Years completed at MWSU

• Transfer to UMKC Fall 2015

Northeast Sr. High School Kansas City, MO

Aug 2006 to May 2009

General Studies

• HS Diploma Obtained

SOFTWARE/SYSTEM SKILLS

Microsoft Office, AS400, Salesforce, CRM, Internet Explorer, Google Chrome, McAfee, KGen, Skip Trace, Data Entry

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