Sharday Henson

***** ********* **** ***** #***

Houston TX, 77069

281-***-****

acpp87@r.postjobfree.com

Objective:

To obtain a position that will utilize past work experience and strong work ethics to contribute to the

company’s success. To succeed in a stimulating and challenging environment that will provide me with

advancement opportunities.

Qualifications:

Successfully resolved or handled numerous customer service problems and/or complaints.

Ability to represent a company with professionalism and confidence.

Reliable and adaptable, detail oriented, excellent problem solving skills, learn new systems quickly, and

take initiative.

Well organized and efficient, great at multitasking also great communication skills.

Computer literate, advanced in Microsoft Office & Outlook, proficient typing/keyboarding skills,

Data entry, filing, lifting and answering phones.

Skilled in handling extensive amounts of currency, and excellent customer relation skills.

Education:

Nimitz High School, 2001 2004, Diploma.

Lone Star College, Currently Attending, AAS

Work Experience

October 2013 Currently, Shapiro Schwartz LLP, Houston TX

Title Clerk: Prepared and mailed Federal Tax Liens & United States Judgments to be noticed by the IRS,

Prepared Reinstatement & Payoff Quotes to borrowers and clients ensuring compliance with work

standards, Responsible for uploading corresponding documentation and deeds to client websites,

maintain client sites i.e. Venderscape, Yardi/ HUD P260 & LPS, Recorded various documents and

deeds on Simplefile/E record also sent documents to the County Clerk’s Office for recording. Drafted

various documents & deeds, sent deeds for execution as well as analyzed deeds after execution for

inaccuracy. Ordered and reviewed post sale Title Commitments, Curative title, ordered Payoffs for

UCC, HOA and various other liens, order Final Title Insurance Policies, prepared and assembled

Final Title Packages containing foreclosure documents for clients. Insured Final Title Packages were

in compliance with HUD & VA guidelines and completed in a timely matter (time sensitive). Advised

clients on HUD & VA guidelines & handled all conveyances to HUD & VA.

February 2004 May 2013, Sam’s Club Wholesale, Houston TX

Claims Associate: Process and prepare defective merchandise, prepare claims, inquire for credit on

merchandise, communicate with vendors, suppliers & freight Lines, process hazmat materials, monitor

areas for shrink, lift up to 50lbs, accurately and efficiently organize and keep records & files, daily

maintenance of paperwork, prepare and process liquidation merchandise, internal audit, proficient

typing/keyboarding, customer service, operate pallet jack & motorized pallet truck, ship

pallets/merchandise on company’s behalf, also compliance with state and federal regulations.

Tobacco Associate: Stocking, excellent customer service, operating register, handling large amounts of

currency, filling orders, shipping and receiving.

CSM (Customer Service Manager): Customer service, handling currency, assuring accuracy,

supervising cashiers, giving yearly evaluations, and coaching for success.

Cashier: Operating register, handling currency, customer service.

Cross trained in Shipping & receiving, bakery, and membership/customer service.

June 2007 December 2007, Texas Home Health of America, Houston TX

Home Health Aid: Assisting patients with; laundry, cleaning, walking, exercise, bathing, toileting &

meal preparation.

January 2001 February 2004, Rack Room Shoes, Houston TX

Sales Associate: Shipping & receiving, customer service, operating register, handling currency, also

stocking & cleaning.

References available upon request.

Contact this candidate