DEEPAK KUMAR

Contact: +91-880*******,+91-837*******

E-Mail: acpp16@r.postjobfree.com

Technology Exposure:U2,Pick Basic,Unidata,Unibasic,C

Domain Exposure: US Healthcare, Asset Management / Equipment Leasing / Life

Insurance/Property and Casualty (Underwriting, Reinsurance, Policy

Servicing, Claims disbursement and Data Migration) in IT / Banking

Industries

PROFILE SUMMARY

. A competent professional with over 8.2 years of experience in:

- Project Management - Business Analysis - Software

Testing & Development

- Technical Documentation - Cost Control - Customer

Relationship Management

. Excellent onsite exposure of 27 Months by supporting the client at onsite

Johannesburg South Africa

. Extensive working experience from offshore (India Office) and expertise

in supporting the tier III Team for the Product name Infolease (Banking &

Manufacturing Industries) from the countries like Korea, France,

Germany, US, UK, Australia, Singapore, Japan, China and Canada

. Adept in in working on Legacy Systems(Unidata/Unibasic) Migration

Projects for insurance companies.

. Capable to lead the team.

. Experience in mapping business requirements, designing customized

solutions with strong analytical skills and ability to analyze business

practices & define optimal procedures

. Competent in handling Software Development Life Cycle (SDLC) including

requirement analysis, design, coding, testing and maintenance phases

. Proficient in end-to-end project planning & implementation as well as

test management activities i.e. scope management, to activity sequencing,

effort & cost estimation and risk analysis to quality management

. A customer-centric professional with a knack for motivating large

workforces for exceeding customer expectations in delivery of committed

services

CORE COMPETENCIES

. Gathering requirements from the client, preparing estimates & requirement

specification, creating prototypes and developing technical specification

documents

. Involved in project initiation and reporting w.r.t. development projects

to senior management and stakeholders

. Communicating with users/stakeholders to gather requirement specs

. Monitoring development activities, conducting timely risk assessment &

mitigation; managing and providing technical & process level

guidance/support to the project team

. Analyzing & designing architecture definition, design patterns and

solutions for the project; designing & selecting appropriate technologies

for development approach

. Conducting Code Designing,code review, debugging & troubleshooting the

application

. Managing smooth implementation & testing of the application at internal

testing environment /clients location

ORGANISATIONAL EXPERIENCE

Nov'10 - Feb'15: Zensar Technologies Ltd., South Africa

Senior Software Engineer

(Team Size: 7 members)

Dec'08 - Oct'10: IDS Software Solutions, Bangalore, India

Senior Software Engineer

Aug'08 - Oct'08: eMids Technology, Bangalore, India

Senior Executive

Apr'07 - Aug'08: DST Global Solutions, Hyderabad, India

Software Engineer

Jan'07 - Apr'07: Chetu India Pvt. Ltd., Noida, India

Software Engineer

Key Result Areas

. Ensuring smooth functioning of systems / software to ensure maximum

efficiency in various life insurance operations

. Reviewing business requirements and translating the same into solution &

system designing (Use Case Development, Wire Frame) and detailed test

plans for bigger projects.

. Rendering support to internal business partners and IT personnel for

devising business strategies

. Undertaking process automation initiatives entailing understanding

business requirements and preparing functional specifications

. Offering support in the development of plans & schedules and

participating in team meetings for projects

. Functioning as an active member of SEPG (Software Engineering Process

Group)

. Chalking out MOM, Project Tracking Files and Master List of controlled

file

. Developing the document for project review meetings focusing on project

scheduling, resource utilization, risk assessment, escalation management,

etc.

. Handling all phase of SEPG Cycle encompassing Project Management Plan,

Risk Management Plan, Configuration Management Plan, Casual Analysis and

Decision analysis

. Organizing workshops for the new members of the project and imparting

elementary training for the new product launched with an additional rider

to the Financial Advisors & Zonal Sales Trainer

. Presiding over workshops through WebEx Session with respect to the new

additional features added in the product for Infolease to the clients

from countries using the company product Infolease

. Serving as a Business Analyst and Developer for comprehending the new

requirements for US Healthcare Market

. Acting as the Member of Committee publishing Insight e-newsletter, a

knowledge sharing initiative with key insights across insurance

industries

. Designing SOW (Scope of Work) and Purchase Order for the team members as

per the onsite / offshore requirement s raised by the client

MAJOR PROJECTS UNDERTAKEN

Title: Managed Services

Period: Apr'14 - Feb 15

Team Size: 7

Description: Managing the application from onshore and offshore model.

Providing the production support to the client.

Role:

. Working closely with the client for managing the application.

. Mentor the team and assigning the task to the team members depending on

severity and priority.

. Review the code designed by the developer

. Offering knowledge to Unix System Analyst to cater to varied business

needs for debit order collection process

. Providing assistance in transforming the impact of change on the Unibasic

and other integrated system

. Optimizing the developed code on legacy system

. Fixing the bugs in the application which is age old impacts of the code

developed in late 90's

. Conducting functional walkthrough session with the Development (third

party vendor to the client) and Testing Teams (Client Testing Team)

. Assisted in balancing the financial data manually for each production

support monthend run

. Assisted in providing the financial,Claims,Underwriters,Actuarial reports

to specified business users.

Title: Credo Project - Launch of a New Insurance Product in the

Market

Client: Liberty Life South Africa

Period: May'12 - Apr'14

Description: The new product was launched in the Insurance market in

three phases with the Benefit riders to provide the benefit to

the policy-holders family.

Role:

. Collated information from business user at the client site for the new

projects

. Developed business specifications including the architecture of the

product as well as the test plans for the new products launched in the

market

. Designed and developed the code as per the business requirements

. Mentor the team and assigning the task to the team members depending on

severity and priority.

. Review the code designed by the developer

. Conducted Unit Testing and System Integration Testing of the developed

code

. Carried out work on Production Environment for month-end process for

updating the database monthly including the accounting files and general

ledgers and brokers commisions runs.

. Resolved issues identified in testing phase

. Involved in the packaging of the developed component deployed in

production environment

. Offered production support for the deployed project till stabilization

. Examined the root cause of the issues/bugs in the software on the

machines and provided fixes accordingly

. Worked on quality center for defect management

Title: Project for Broker Commisons/Cal In-duplum/Re-insurance

Client: Liberty Life, Johannesburg, South Africa

Period: Nov'10 - May'12

Description: The commission broker/cal in duplum project was done to

cater the south african law changes in the insurance products.

Role:

. Gathered information from business users at the client site

. Identified and adhered to the business specifications including the

architecture of the process as well as the test plans for the new process

. Handled the process in accordance with the law

. Design and developed the code.

. Mentor the team and assigning the task to the team members depending on

severity and priority.

. Review the code designed by the developer

. Resolved issues identified in testing phase

Title: Infolease

Organization: IDS Software Solutions, Bangalore, India

Client: Supported nearly 250 customers in 34 countries from all

over the globe

Period: Dec'08 - Oct'10

Domain: Asset Management and Equipment Leasing

Technologies: (Legacy Systems)Unidata, Universe Basic, Pick Basic, Unix

and PL/SQL

Modules: Multi Meter Readings (MMR) and Asset Usage, Contract

Maintenance, Asset Maintenance, Customer Maintenance, Types of

Lease, Payment Processing, Account Payable and Notes Payable and

Reports

Role:

. Involved in the implementation of Equipment Leasing and Asset Management

Project for Banking and IT Industries

. Developed high & low level design documents

. Provide production support for the deployed project till it is stabilized

as well as Interacted with customers and check the root cause of the

issues/bugs in the software on their machines via WebEx and also provided

aid to the clients of all over the globe through WebEx Sessions as well

as via E-Mail

Highlight:

. Earned client appreciations for efficiently completing the projects

Title: Managed Healthcare

Organization: eMids Technology Private Limited, Bangalore, India

Period: Aug'08 - Oct'08

Domain: Healthcare

Technologies: (Legacy Systems) Unidata, Universe Basic, Pick Basic,

UNIX, PL/SQL

Role:

. Conducted functional analysis and designing for new enhancements and

existing application bugs

. Submitted daily reports to offshore Delivery Manager

. Carried out work on applications which require HIPAA Regulations and EDI

5010 Formats

. Involved in menu & screen creation and maintenance through SB+

. Facilitated security maintenance through SB+

Title: Managed Healthcare (MHC)

Organization: DST Global Solutions, Hyderabad, India

Period: Apr'07 - Aug'08

Domain: Healthcare

Technologies: (Legacy Systems) Unidata, Universe Basic, Pick Basic, UNIX

and PL/SQL

Description: The scope of this project included maintenance of various

subsystems like MHC, Account Payments, Account Reconciliation

and General Ledger of the MHC for all the Releases. Basically

the systems was used for Claims Processing, Check Processing,

Report Generation, etc.

Role:

. Conducted functional analysis and designing for new enhancements and

existing application bugs

. Engaged in the implementation of Managed Healthcare Project

. Involved in menu & screen creation and maintenance through SB+

. Facilitated security maintenance through SB+

. Developed high & low level design documents

. Handling all phase of SEPG Cycle encompassing Project Management Plan,

Risk Management Plan, Configuration Management Plan, Casual Analysis and

Decision analysis

Title: MDS (Medical Distrbution System)

Organization: Chetu India Private Limited, Noida India

Period: Jan'07 - Apr'07

Technologies: (Legacy Systems) Unidata, Universe Basic, Pick Basic, UNIX

and PL/SQL

Domain: Retail

Description: MDS (Medical Distribution System) is complete distribution

software that keeps track of all inventory, all orders that

comes in and goes out in form of EDI, E-Mail and Fax.

TRAININGS / CERTIFICATIONS

. Program in Project Management from MDI, Gurgaon in Dec'13 for the

following topics:

o Project Management and Project Life Cycle

o Risk Analysis of Projects

o Project Cost Estimation

o Project Management Information Systems

o Project Monitoring: Time and Cost Overrun Estimation

o Contracting of Projects

o Project Cost Control

o 8Resource Leveling

o Outsourcing in projects

o Use of Project Management Software like Microsoft Project

. LOMA 280 - Principles of Insurance (Life, Health, and Annuities/Pensions)

. AINS21 - Property and Casualty Insurance

. An Introduction to Project Management

. Business Etiquettes

. Creative Problem Solving and Effective Thinking Simulation

. Training for Agile Methodology

RESEARCH PAPER

. Research Paper Published on the Topic International Organization of

Scientific Research (IOSR) Journal "Motivational Factors"

IT SKILLS

. Unix, PL/SQL, Pick Basic, Unidata,Universe Basic, IBM U2,Psygn and

Microsoft Project

SUMMER TRAINING

Title: Study & Analysis of Computer Monitor Manufacturing Process

Period: Jun'04 - Jul'04

Organization: Samsung India Pvt. Limited, NOIDA

Description: The project involved assembling of various components to

manufacture monitor, inspection and correction of rejected

monitors and Operational activities involved in the

manufacturing of the monitor.

TRAINING

. 2 Months Training in Samsung Manufacturing Unit

EDUCATION

2006 Post Graduate Diploma in Embedded System & Design

CDAC, Mohali

2005 B.Tech. (Electronics & Instrumentation)

UPTECH University, India

Others

. Passed the NIIT aptitude test - 92 percentile

EXTRAMURAL ENGAGEMENTS / ACCOLADES

. Served as the member of:

o Sports Committee throughout 4 years of graduation

o South Africa Zensar Cricket Team

. Functioned as the member of Mess Committee throughout 4 years of

graduation

. Actively played Basketball at School Level

. Acted as the Captain of Cricket Team at College and School Level

. Proactively participated in cultural activities in College

. Won the Zensar Corporate Champions Cricket League

PERSONAL DETAILS

Date of Birth: 1st May, 1980

Permanent Address: B-171, Pallavpuram Phase-1, Meerut - 250110, UP

Languages Known: English & Hindi

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