RAFAEL EDUARDO PEREZ RIVAS

Miami, FL 1-954-***-**** 1-954-***-**** acpny0@r.postjobfree.com

Senior Information Technology Consultant

Bilingual software developer and project manager with 20+ years of experience across eight countries;

an expert in delivering web and systems integration solutions to the insurance, banking and commerce

industries.

Managed teams of 10-15 individuals and $1.4 million/year project budgets.

Developed relationships with hundreds of stakeholders (clients, partners, suppliers and users)

at all stages of project development and implementation.

Delivered 100% of projects within budget and to client satisfaction.

Technical Proficiencies

Acsel/X UI Development ETL Tools

Oracle Sql, Packages,Store i-flex CMMI-Level 2

Procedures

Novaris Revelus RBDM Systems

Data Transformation Services SQL Services CORE Plataform Implementation

Excel,PowerPoint

Professional Experience

Project Manager and Application Developer 2013 – Present

Casa Confort, Panama City, Panama

Exceeded customer expectations on 100% of projects by delivering IT solutions that included additional

software components beyond stated requirements; enhanced user experience and substantially

increased process efficiency.

Designed software that improved processes, workflow and responsiveness to

customers.

Released applications that provided intuitive and secure experiences for users.

Database Oracle

Sql, Store Procedures, Forms, Reports

Independent Consultant, Information Technology 2010 – 2013

MAPFRE Panama, S.A., Panama City, Panama

Hired to create an automated data migration process for an insurance company controlling 10.6% of the

global market share; reduced data loss and human error by 100%.

Drove all phases of enterprise integration and process improvement projects.

Rafael Eduardo Perez Rivas Page 2 of 2

Led CORE Platform Implementation, Acsel/X and data migration process for

international organization with $150 million in annual profits.

Database Oracle

Sql, Store Procedures, Forms, Reports

IT Project Leader for Central America 2008 – 2009

Eastern Pacific Insurance Company (EPIC), Panama City, Panama

Configured web and telecommunications infrastructure for the Panama startup branch of an

international insurance company with 6,000 affiliates.

Designed and implemented a web platform capable of automated quote generation and

policy issue resolution.

Managed an integrated IT solution for seven revenue streams including infrastructure

requirements and applications using Oracle and Acsel/X Applications.

Information Technology Assistant Manager 2006 – 2008

Banco Latinoamericano de Comercio Exterior (BLADEX), Panama City, Panama

Enabled higher-management to make faster and more effective decisions by designing a dynamic data

warehousing system to maximize use of company data. Led all phases of software development lifecycle;

requirements, testing, implementation and user support.

Designed new technology using ETL tools, SQL Server Integration Services, Data

Transformation Services, DataStage, ETL package design, RDBM systems and Oracle.

Transformed banking technology process with i-flex, Oracle and Novaris.

Implemented project with CMMI-Level 2 Standard.

Database Oracle

Sql, Store Procedures, Forms, Reports

Independent Consultant (Acsel/X Expert) 2002 – 2004

Universal de Seguros, Santo Domingo, Dominican Republic

Developed software for 200 users that increased the speed of access to client and broker data. Improved

customer satisfaction by enabling employees to provide more efficient phone consultations.

Managed all phases of Software Life Cycle including analysis, design, development,

customization, implementation and testing of software applications and insurance

products.

Developed an interface with Insurance Core Application that allowed customers to

generate dynamic views queries online.

Database Oracle

Sql, Store Procedures, Forms, Reports

Senior Project Leader (Acsel/X Expert) 1991 – 2002

Consis International, Caracas, Venezuela

Rafael Eduardo Perez Rivas Page 2 of 2

Met 100% of budget and product quality requirements in software design that served 2000 users across

four countries.

Managed all stages of enterprise software and system implementations for eight

businesses in Panama, Guatemala, Colombia and Venezuela.

Assessed business implications for each project phase and monitored projects to

meet deadlines, standards and cost targets.

Database Oracle

Sql, Store Procedures, Forms, Reports

Education

Bachelor of Science, Computer Science, Instituto Superior Nueva Esparta, Caracas, Venezuela

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