MARITZA SANTANA

*** ****** ****** *****, ** ***** 718-***-**** 347-***-****

acpnop@r.postjobfree.com

OBJECTIVE

To gain a challenging and rewarding position that will give me the

opportunity for growth within the company/agency.

SUMMARY OF QUALIFICATIONS

. Proven ability to prioritize and complete multiple tasks

. Effective working both independently and as a team member

. Task-oriented with high performance standards

. Reliable, dependable and hardworking professional with strong

communication skills.

. Outstanding ability to follow instructions in a productive and timely

manner

. Extensive exposure to public and customer service requirements, always

attentive to the importance of maintaining excellent customer

satisfaction

. Communications: Fluent in English and Spanish; proven communication

abilities; a highly effective team player that understands the value

of working with all levels of employees

EXPERIENCE

01/2012-04/2012 FEGS (WeCare)

Bronx, NY

Computer Lab Assistant (Intern)

. Assisted the clients in creating their professional email address

. Exported the clients resume to Microsoft Word

. Assisted the clients in completing their online applications

09/2011-11/2011 Beth Abraham Family of Health Services

Bronx, NY

Therapist Assistant (Intern)

. Was instrumental in interviewing residents and assisting the therapist

with activities provided for the residents

. Asked questions following specified outline on questionnaire, and

recorded answers

. Assisted the staff with the preparations of events for the residents

02/2011-05/2011 RAIN Multi-Services for Seniors

Bronx, NY

Clerical Aide

. Conducted surveys in regards to the services provided for the clients

. Was instrumental in conducting Reassurance calls to the clients and

typing case notes

. Answered phone calls and filed clients documents

07/2003-07/2007 Torres Family

Bronx, NY

Childcare Provider

. Observed and monitored play activities, and entertained children by

reading to them and playing games with them

. Prepared and served meals and baby formulas

. Was instrumental in assisting child with homework assignments

EDUCATION

01/2008-10/2010

Bronx, NY

Boricua College

Associates Degree in Arts

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