May **

Yolanda

****

T. Hall

Resume

Customer

Quality Customer Service and Warehouse Laborer has been a basic

Service Rep.

function of my everyday life. Virtually all my employment history has

required me to exercise clear, concise communication skills and to

and

promote customer satisfaction. With these skills, I am confident I am

a perfect match for a position within your company. I am most eager

Manufacturer

to implement my experience and contribute to your growing

Warehouse

organization. I am convinced it would be worthwhile for us to meet. If

you have any questions, feel free to call 832-***-****.

Labor

Yolanda T. Hall

17111 Hafer Rd. Apt# 628

Houston, TX 77090

acpn33@r.postjobfree.com

832-***-**** (cell)

Objective

To obtain a career within an organization that will utilize my skills and abilities and promote new

challenges.

Work Experience:

6/7/2012-12/15/2013 ZOYTO (Receiving Clerk II, Inventory Specialist)

Houston, TX

• Must report defective materials or questionable conditions to the department supervisor.

• Responsible for preparing orders for distribution.

• Load and Unload trucks.

• Cross train in other warehouse functions.

• Picking and packing orders for distribution.

• Preparing distribution documents.

• Ensuring Quality Control.

• Maintain the work area and equipment in a clean and orderly condition and follow prescribed

safety regulations.

3/27/2007-4/25/2012 ASURION (Customer Service Rep, New Hire Trainer)

Houston, TX

Handling inbound calls from customers regarding wireless handset insurance claims, electronics

repair facilitation or roadside assistance requests from wireless customers

Develop new hire training program.

Provide new employees with all skills to meet Asurion requirement as a CSR.

Develop and implement policies for the resolution of customer account inquiries.

Ensure timely and accurate information is provided to customers in a professional manner.

Respond to inquiries through phone, emails, fax, and website.

Promote and sells the company’s product and services.

10/24/2005-12/14/2006 AG GEO PHYSICAL PRODUCTS (Cable

Assembler/Trimmer) Cypress, TX

Assembled, trimmed and cleaned under water pressure cables.

Transported pressure cable to be inspected for shipping.

Assisted in additional departments which where inspection, shipping.

01/03/1993-12/15/2004 BILL LEWIS LURES (Plant Supervisor) Alexandria,

LA

I supervised over 120 people, kept records of employee’s attendance and answered inbound

calls.

Confer with other supervisors to coordinate operations between departments.

Inspect materials to detect defect or malfunctions.

Pack and unpack items to be stocked on shelves in warehouse.

Clean and maintain supplies, machines and storage areas in order to ensure compliance with

safety regulations.

Store items in an orderly and accessible manner in the warehouse and other areas.

I lifted over 20 to 50 pounds daily.

Move freight, stock, and other materials to and from storage, production area, loading docks, or

containers, by hand or forklift.

Education:

Carroll High School (Diploma) Monroe, LA

Lone Star College North Harris (Student) Houston, TX

Contact this candidate