Himanshu Vali

Flat#***, *th floor, nyati estate, Mohammadewadi, Pune

E-mail- acpmmz@r.postjobfree.com

Contact # +91-988******

Professional Experience

VMware Software India Pvt. Ltd, Pune 6th October 2008 to till date

Designation: Senior Operations Analyst

• Interface with Sales Teams, Corporate system operations & finance as required to support the

order to invoice process.

• Responsible for planning and prioritizing the work load to ensure that all assignments are

delivered accurately to meet specified timelines.

• Prepare Project Documentation involving Process Document.

• Conceptualize the process of new products and setup a process for each of the product families

added.

• Work closely with the sales, deal desk team and other business partners like corporate systems

ops and finance, to ensure accurate booking of large deals.

• Coordinating with offshore implementation team for timely delivery and full-fledged execution of

the project.

• Coordinate with the team to ensure all the client deliverable is error free and is on time.

• Responsible for purchase order reconciliation to customer quote/order, contract terms, and non-

standard approvals.

• Worked as a single point of contact for providing the error log report and oracle bulk booking

order report to the partner team.

• Created reports on market content using oracle database. Performed Market Research, Analysis.

• Merger & Acquisition: Part of 5 member team who got trained on all new product families.

evolved out of the M&A process and UAT testing for the new products.

• Conduct training for the broader audience post testing phase.

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• Ensuring enforcement that data is captured for internal and external reporting.

• Accurately enter data and enforce data capture through analysis.

• Helping to ensure compliance with local export regulations for all international shipments

products.

• Handled VMWARE Education business which includes education, Consultant deals through

change point and My-learn portal.

• Handled VMware Partner Program Business

• Work for direct client of EMEA and US licenses business.

• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and report

Generation to assure that all aspects of a Project are in Compliance with the Business

requirements in share point.

• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test

Cases. Expertise in designing and developing Test Plans and Test Scripts.

• Involved in Testing by using oracle 11i and work with QA together to develop test Scenarios and

test cases.

• Involved in UAT testing for the new products. Based on tire 1, tier 2 and tier 3 projects.

• Involved in reviewing test plans, test cases and ensuring test cases reflect user needs. Also

responsible for conducting user training and user acceptance testing to ensure and verify system

is designed according to user needs.

• Prepare Project Documentation involving Process Document.

• Conceptualize the process of new products and setup a process for each of the product families

added.

• Developed and managed creation of product documentation to communicate features, benefits,

positioning and impacts to broader audience post testing phase and ensured that documentation

deliverables from various groups are produced as needed.

2 nd January 2006 to 3rd

Infosys BPO. Ltd, Bangalore

October 2008

Designation: Process Operations Executive

• Worked as process executive for “Order management process” for customer order entry of the

MNC clients dealing with online operations for sales and distribution of the networking products

• Responsible for the customer order entry which was placed online

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• Consolidated the reporting work for the team of 30 member on a daily basis using the MS-excel

and doing daily shift report work for the team

Education and Certificates

• B.H.M (Bachelor of Hotel Management), Bangalore University, Bangalore(2005)

• 10+2 Crescent Public School, NEW DELHI (2001)

• Certified in VSPP (VMware sales Professional Program)

• Certified in DCV ( Data Center Virtualization)

Technical Skills:

• Applications used: Oracle EBS 11i, Oracle discoverer, Oracle Service Contracts Module, Sales

force dot com, SharePoint,, Installed Base, Utility portal (license portal), change point, Model N,

My learn portal, Microsoft OS, Microsoft Office Suite, Microsoft excel, word, PowerPoint,

access

• SFDC used to:

-Creating test plans for the new deployment of the product.

-Determine matching price book for the reseller

-To View current and Future Pricelists in SFDC

-Access Information on Discounting Programs

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Personal details:

: 27th September 1982

Date of Birth

Father’s Name : Mr. R.K. Vali

Sex : Male

Marital Status : Single

Valid Passport : Yes

Languages Known : English, Hindi

Nationality : Indian

Permanent Address : R-13/45, Raj Nagar, Ghaziabad, Uttar Pradesh

Hobbies : Playing and watching cricket, listening to Music

Himanshu Vali

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