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Information Technology Director

Location:
Montreal, QC, Canada
Posted:
May 11, 2015

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Resume:

Mina Basaly

****, *** *******-*********, ***********-Roxboro

(438-****-***

acpmjq@r.postjobfree.com

Director of Information Technology

Professional PRofile

Senior IT Director with broad experiences. Wide experience in

planning, analyzing, and coordinating the IT Department activities

according to company business objectives. Strong business

understanding and stakeholders managements. Self-driven, focused on

deliverables with special focus on people management and growth.

I like to be engaged in a dynamic and demanding environment to shape

its strategy and deliver complex changes. All that is completed with

Master Business Administration (MBA) to understand local and

international economies and different business aspects.

Profissional experience

Director, Information Technology - Heineken International

2012 - 2015

Responsibilities:

- Define and set IT Strategic direction to enable business goals.

- Supervise multidisciplinary team of different focus (analysts,

programmers, technicians, network administrators, helpdesk)

- Business understanding and converting business needs to adequate IT

solutions.

- Manage complex project to delivery Hardware and Software solutions to

different countries

- Establish effective work plans include staffing levels and employee

management

- Oversee the architecture, analysis, development, integration,

implementation of new systems and the maintenance of the existing ones.

- Define and establish budgets, approvals, payments, tracking and

reporting processes.

- Increase compliance level to the international standards.

- Manage cross country teams of 135 IT professional serving 5000

employees.

Achievements:

- Delivered standardized ERP solutions to different countries in

challenging environments (SAP and MS Navision)

- Delivered standardized network landscape across multiple countries

- Delivered integrated system landscape (AD, Exchange, System Centers,

SEP, VMWare, Windows platforms, Citrix, ...etc)

- Managed provider external dependencies with other 3rd party vendors or

Business units.

- Recruit and maintain highly talented resources through solid

performance management, training and inspiration.

- Different CRM solution implementation based on MS CRM

Director, Information Technology - Heineken Egypt

2007 - 2012

Responsibilities

- Manage and Lead the different IT teams (Helpdesk, Communication &

Infrastructure and Business Information Managers)

- Set and Manage the company application landscape based on SAP as well

as third parties application (for Sales, Finance, Costing, Production

Planning and Maintenance, Fleet Management, Quality, ...etc)

- Set and Manage IT budget with tracking and controlling

Achievements

- Migrated the company ERP system from Oracle to SAP

- Implemented Microsoft CRM system for company call center, SAP

enhancement projects, Loyalty, Credit Limits, Value Contract,

reporting on SAP, ...etc.

- Led the IT team in Egypt to be the best in class in Heineken and be

the reference model for other countries.

Communication & Infrastructure Manager, AlAhram Beverages Company

2000 - 2007

Responsibilities

- Manage the Communication & Infrastructure team to achieve and improve

performance and operational excellence for smooth business running

- Ensure Full Network security (Physical security, Internet security,

Monitoring...etc)

Achievements

- Build and set standards for the complete company workplace such as

infrastructure networks (for 45 sites and +900 users), Windows

Environment, Email System (MS Exchange and Lotus Notes) and Wide Area

Network (WAN) including internationals links to Europe and USA.

- Build company telephone system (Cisco Call Manager, Unity Voice Mail,

AVAYA Definity, Audix Voice Mail, ...etc) and manage the integration

of Data and voice over the WAN network to cover the company different

sites

- Migrated the existing environment to Heineken Global Network (Active

Directory and Lotus Notes Migration)

- Moved the company Head Office to its new location (including network

and voice new systems and building a new Data Center)

- Implemented Dynamic VLANs and Network admission Control to secure the

local network.

Education

University study of second cycle - Master of Business Administration

(MBA) 2012

Universit Paris Dauphine et Universit Paris 1 Panth on-Sorbonne,

Paris, France

B.Sc. of 5 years in Computer Sciences. 1997

Ain-Shams university, Cairo, Egypt

Supplementary Education

2010 PMP (Project Management Professional)

2001 CCNA (Cisco Certified Network Associate)

2001 W2K MCSE (Microsoft Certified System Engineer)

LAnguage

Full speaking and written level in French and English (Bilingual).

Other Activities

Scouting, Table Tennis



Contact this candidate