Customer Service Cover Letter
Resume:
Kim MacDonald
Jersey City, NJ *****
Phone: 201-***-****
acpm57@r.postjobfree.com
Cover Letter
Dear Sir or Ma'am;
In response to your job posting, I have attached my Resume and Cover Letter, complete
with References for your review. I am confident that my background and skills closely
match your requirements for a position within the Office network environment of your
Company's Establishment. Please take a moment to review my credentials.
My organizational abilities, interpersonal skills and strong work ethic would make me, a
valuable asset to serve your company for years to come.
I welcome the opportunity to discuss my experience in greater detail at your
convenience. Should you have any questions, please feel free to contact me at (201)
275-6331or Email me at either Email Addresses
Provided: acpm57@r.postjobfree.com and acpm57@r.postjobfree.com
Sincerely,
Kim Smith-MacDonald
Resume
Kim MacDonald
384 Ege Ave
Jersey City, NJ 07304
Phone: 201-***-****
acpm57@r.postjobfree.com
Objective
I am seeking further employment as a main job, in the field of Bookkeeping or as
an Accounting Clerk, as I am currently employed only part time, in the field of
Customer Service. After recently upgrading my skills, adding 10 keypad,
Bookkeeping with minor Accounting knowledge to my skill set, I am seeking to
learn more and grow with the Company, upon proving achievement to be an asset
to your current staff of employees; working well with staff and individually, I hold
a strong work ethic, learning quickly and am quite resourceful in, formulating an
effective system of carrying out my duties, once my job description along with
deadlines are assigned.
Qualifications
Certificates in Microsoft Office, Certificate in Bookkeeping, self-taught in 10 keypad, and typing
skills of 58wpm, working with clients amicably and effectively, working well with management
and coworkers, I possess the skills effective in securing a supportive position for your
requirements of placement within your Company’s atmosphere. I am resourceful, punctual,
reliable and a Team Worker, also capable of working well on my own.
Work History
07/2014 to Present, Customer Service, Bed Bath and Beyond
My duties entail the following; working with Customers in their shopping experience, enabling
them to enjoy their visits by extending the following; encouragement of Savings Promotions
available, recommendation of Quality Products with experience and information of classification
of levels of quality, to meet the needs of customers, and cordial information of loyal consumer
benefits as we value the integrity of our shoppers. Effective Team Work and Amicable
Presentation of Customer Service at Bed Bath and Beyond is, the core of idealistic flow of
welcomed consumer crowds’ attraction. During rare but slow times, all coworkers are easily
found keeping up the quality of appearance sought by our faithful customers and newly
welcomed customers alike. As increase often happens, most employees, myself included,
dutifully assist in Register Checking, which also involves cordially making sure Customers are
happily satisfied with their visits; last time knowledge of promotional savings are offered,
informing of Rebates and processing them are taken care of, and management of working well
with our Security Systems in devices and Personnel with the placement of purchased items are
handled with the best of care.
10/2010 to 2/2012, Data Entry Office Support, Bright Star Scanning
My duties included; document preparation; for transforming hardcopy documents into
computerized information, in order to apply an effective ordering system of current
technology, for security purposes of identity related to personal identity information, to ensure
individuals are factually who they say they are, and are capable of rendering duties of their
achieved professions, linked with professional and or employment licensing; data entry of
inventory utilizing Microsoft Excel Macro Programing; Entering Data of Professional Licenses
and Educational Achievements, related to peoples livelihood, utilizing a Professional Scanning
Data Entry Program to Verify Scanned Documents are Properly processed with Bar Coding
System; at times, I was given opportunity to use the Scanning Application System Equipment to
help apply the Codes to peoples’ Official Licenses. I have also been appointed at various times,
to also to assist in training a few new employees with, the various tasks I have mastered in my
position.
1997 to 2001, Secretary (1997-1998) and Daycare Attendant (2000-2001) Riverside Assembly
of GOD and Genesis Christian Daycare Center, Respectively
Various duties in the positions of my employment in this same location are as follows
chronologically: Under Pastor Gerard J. Cleffi (Secretary) ; typing Correspondences, Filing
Confidential and Ministerial Documents, Phone and Email Communications, assisted in
preparation of Private Counsel and Pastoral Administrative Meetings, and Designed and
Organized an effective, respectful reach to the Congregation in Celebration of their Birthdates,
in times when afore mentioned duties were completed.
Under Pastor Michael Kelly and School Administrator Director, Mrs. Donna Kelly ( Daycare
Attendant); as an Attendant/Monitor, I was given a classroom of children in the ages of 18
months to 3 and 1/2 years old from different walks of life, as their parents worked in their Fields
of Occupation; utilizing materials provided of Riverside AG and other sources, all pertaining to
the effectiveness of GODS’ HOLY WORD with proper direction, dedicated especially for
Children, GOD helped me manage a Calm and Peaceful Environment, effectively involving the
Children in group participation of activities, and relational skills among themselves and the
complete staff; careful necessary care in maintaining of each child in cleanliness, I extended my
Authentic Parental Skills of Loving Care to assure each child maintained a respectful personal
presentation of their Parents Care. Serious matters of Protocol, concerning the WELL BEING
of each child, in Relation with the CHURCH and CHILDCARE/SCHOOL Facility were also
maintained, as a MAJOR effective LOVING SKILL each worker attended to, for the Benefit of
each Child in attendance. Effective Communication Involvement as necessary with Parents and
School Administration were also an effective duty accomplished.
1997 to 1998, Parent/Teacher Liaison, J.F. Brandt Middle School
Under Title I Reading Program, ADMINISTRATOR, Michael REPPETTI; Assisted Administrators in
Title I Reading Program, being involved in Phone Contact to help support the Program, which promoted
Literacy of Students in an excelling, solid critical thinking manner, to prepare Students for Higher Quality
of Educational Skills; Acquired Funds to support the Program and Donations of Local Business, in terms
of items as Rewards for Students Achievements in Acceleration and Quantity of Reading with
Comprehension; lite Typing was also a part of my duties, along with some Internet Research to better help
the Support of Educational Activity within the Atmosphere of the Middle School Aged Students.
1986 to 1987, Annuity Adjustment Clerk, TIAA/CREF
Under Active Adjustment Section, Manager, Lois Bueno; effectively adjusted
errors and changes to College Level Employees Annuity Assets and
Savings using skills in Research in use of Microfiche Equipment, Data Entry
in CSIS DOS Program, Written Logging of Documentation for each
individual case, while maintaining distribution of Weekly Run-Sheet
consistently
Education
2013, Certificate; Bookkeeping, Chiron Training Center
2002, Certificate; Web Development Programming, Chubb Institute(Anthem
Institute 45 Bergen Ave, Jersey City, NJ)
1999, 1st Year Psychology Major, Hudson County Community College
1995, Certificates; PC Applications and Office Production
Skills, Chubb Institute
1986, Certificate; Automated Office Machines + Procedures, RCA School of Business
Machines
1984, Diploma; Academic College Bound Studies, Hoboken High School
References
Kim MacDonald
acpm57@r.postjobfree.com
Nick
Lenzi
Megan
Malone
Drew
Capone
Casey Scherck
Theres
Santiago
Dahlia
Good
Bob
Johnson
Elizabeth
Alvarez
Josephine
Henderson
Anthony
Reimer
Eric
Devine
Kristen
Devine
Macy
Gracia
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