SHAWN E ARMSTRONG

***. S. WYMORE RD, ALTOMONTE SPRINGS, FL. 32714 (H) 321-***-**** acpljf@r.postjobfree.com

professional summary

Meticulous Food Service Specialist, excellent at juggling multiple tasks and working under pressure. professional with

strong leadership and relationship building skills. Broad industry experience includes food preparation to include baking,

customers service, and sales

skills

Leader who takes initiative Strong analytical skills

Reliable and hardworking Exceptional communication skills

Punctual and dependable Creative problem solver

Pleasant and gets along well with others

Respectful and disciplined

work history

Music promoter/ Marketing team Feb 2014 Aug 2014

Alliance nightlife and promotions Orlando, FL

Develop contacts with individuals and organizations, and apply effective strategies and techniques to ensure their

clients' success.

Keep informed of industry trends and deals.Collect fees, commissions, or other payments, according to contract

terms.Arrange meetings concerning issues involving their clients.

Confer with clients to develop strategies for their careers, and to explain actions taken on their behalf.

Conduct auditions or interviews to evaluate potential clients

Negotiate with managers, promoters, union officials, and other persons regarding clients' contractual rights and

obligations.

Schedule promotional or performance engagements for clients.

Manage business and financial affairs for clients, such as arranging travel and lodging, selling tickets, and

directing marketing and advertising activities.

Obtain information about or inspect performance facilities, equipment, and accommodations to ensure that they

meet specifications.Prepare periodic accounting statements for clients

seasonal hourly associate Feb 2013 Apr 2014

The Honey Baked Ham Altamonte Springs, FL

Follows HoneyBaked sales and service process to assist phone customers, catering customers, in store lunch

customers and in store retail customers.

Consistently provides excellent customer service in a friendly and polite manner.

Responds positively to customer requests or comments.

Demonstrates superior product knowledge and effectively articulates product features and benefits.

Drives add on sales through suggestion selling.Follows all cleanliness and food safety processes and guidelines.

Prepares food according to HoneyBakeds' processes and food safety and product quality standards.

Takes initiative and remains productive throughout entire shift and takes responsibility for activities within

his/her control.

Consistently follows all processes and procedures to standard.Strictly adheres to HoneyBaked's safety, security

and respectful workplace policies and procedures.

Living the company values every day.Consistently reports to work on time and in proper dress code.

Charicature Artist Oct 2012 Jan 2013

magical Midway Orlando, FL

Maintain portfolios of artistic work to demonstrate styles, interests, and abilities.

Used materials such as pens and ink, watercolors, charcoal, oil, or computer software to create artwork.

Create sketches, profiles, or likenesses of posed subjects or photographs, using any combination of freehand

drawing, mechanical assembly kits, and computer imaging.

Shade and fill in sketch outlines and backgrounds, using a variety of media such as water colors, markers, and

transparent washes, labeling designated colors when necessary.

Create and prepare sketches and model drawings of cartoon characters, providing details from memory, live

models, manufactured products, or reference materials.

call center representative Jun 2012 Sep 2012

SoftRock Orlando, FL

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions;

implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.Sells additional

services by recognizing opportunities to up sell accounts; explaining new features.

Maintains call center database by entering information.Keeps equipment operational by following established

procedures; reporting malfunctions.

Delivery Driver Mar 2012 May 2012

Orlando Sentinel Lake City, FL

Drives truck or automobile over prescribed route to deliver newspapers to wholesale or retail newspaper dealers,

or to bus, airline, or express stations for shipment

Drives truck or automobile over prescribed route on city streets or rural roads.

Delivers newspapers to dealers or individual subscribers at their homes or place of business, or to bus, airline, or

express station for shipment.

Keeps records of deliveries made, Collects receipts for deliveries to newsdealers.

Cook/ Sous Chef Jan 2011 Mar 2012

River Island Grilling Co Kissimmee, FL

Restaurant based cooking job, Cooking orders in a timely manner and making sure they are presented according

to the restaurants standards.

Responsible to be familiar with menu items and daily specials.

Cleaning work area throughout shift and when finished, help to dispose of trash after each shift.

Knowledge of lunch and dinner menu items and follow food controls.

Ensures that foods are cooked to order as specified, following up through communication with wait staff.

Maintain all Health Department guidelines, and ensure the kitchen is maintained in a clean and orderly manor at

all times.

Assist chef in preparing order lists and communicate with the following shift any important information

concerning daily business.

Communicated with vendors regarding back order availability, future inventory and special orders.

product demonstrator Mar 2010 Jun 2010

Sam's Club Fern Park, FL

Demonstrates merchandise and products to customers to promote sales

Displayed product and explained features to customers

Answered customer's questions about product

Demonstrated use or production of product and simultaneously explained merits to persuade customers to buy

product

used graphic aids, such as charts, slides, or films, to facilitate demonstration.

gave product samples to customers.

Certified Asbestos Removal Worker Dec 2008 Nov 2009

F.S. & G.S. Services Inc Puyallup, WA

Removing asbestos from ceilings, walls, beams, boilers, and other structures, following hazardous waste handling

guidelines

Assembles scaffolding and seals off work area, using plastic sheeting and duct tape, wearing proper PPE such as:

tyvek suits, type B Half Face respirator or type C Full Face respirator with supplied air line. Positions mobile

decontamination unit or portable showers at entrance of work area.

Builds connecting walkway between mobile unit or portable showers and work area, using hand tools, lumber,

nails, plastic sheeting, and duct tape.

Positions portable air evacuation and HEPA filtration system inside work area. Spray chemical solution over

asbestos covered surfaces, using tank with attached hose and nozzle, to soften asbestos.

Cut and scrape asbestos from surfaces, using knife and scraper. Shoveling asbestos into plastic disposal bags

and seals bags, using duct tape. Also experienced in removal of lead paint, damaged sheetrock and mold

remediation.

Dietitian/ Cook Jun 2008 Sep 2008

Avamere Skilled Nursing of Tacoma Tacoma, WA

Prepare and serve food for special needs resident in Skilled Nursing facility, clean the kitchen and dining area

under supervision of the Dietary Manager.

Supervise Dietary Aides.

Checker/Loader Jul 2008 Oct 2008

U.S. Food Services Fife, WA

Operate an industrial forklift to perform material handling assignments.

Identify and transport material to and from storage areas and loading dock.

Operate forklift/high lift in order to lower stock to ground level pick level slots from higher level reserve slots.

Validate that correct product has been selected by the order selector and is damage free.

Deliver merchandise to correct dock area, stacks items on pallets according to driver stops (customer locations)

for next day delivery and shrink wraps palletized orders.

Perform various clean up duties.

Complete any related paperwork.

Food service specialist/ Soldier Jun 2004 May 2008

U.S. Army Ft Lewis, WA

Duties included, but not limited to

preparation of food in large quantities from basic salads to meats and baked goods.

Other duties include ordering, transporting, and storing of rations and field chow while maintaining field

sanitation.

Other duties performed as a Soldier: Detainee Holding Annex supervisor on guard during OIF (deployment) 06

07. Our mission, receiving and processing of Iraqi Prisoners of war.

Responsible for conducting pat down searches, escorting prisoners thru medical screenings, interrogations and

holding areas. We also had to ensure the safety of the prisoners, as well as providing meals, water, observing

religious needs.

Press Operator Mar 2004 Jun 2004

LDM Manufacturing Franklin, TN

Duties included, operating plastic molding press, inspection of every part produced, low impact sanding, while

maintaining a productive pace to meet daily production quota.

Cashier/Stockman Jan 2003 Feb 2004

Wall mart Columbia, TN

Duties included; operating cash register quickly and accurately, verifying customer's identification when

purchasing age restricted items, operating security devices while maintaining a clean and safe environment.

Also responsible for re stocking the sales and brining new product, breaking down boxes, marking down old

products as well as maintaining cleanliness throughout the store.

Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving

problems on the spot.

education

High School Diploma: Dec 2001

Columbia Central High School Columbia, TN

Advanced Fine Arts coursework

High School Diploma:

Current

Associate of Arts: Fine Arts Education Sanford, FL

Seminole State College

Multimedia Design course

Advanced Illustration course

Color Theory and Perspective course

Course on Digital Arts

certifications

Aug. 2004 Oct. 2004 Academy of Culinary Arts FT. Lee, VA

Certificate of completion

July 2008 Environmental Management Training Tacoma Wa.

Certified Asbestos Worker

Contact this candidate