Klaus Tietz
Lakeside, Ca
acpjw8@r.postjobfree.com
SUMMARY
Telecommunications technician with over 10 years experience of maintaining and servicing of
customer sites. Responsibilities consist of MAC (moves/adds/changes), periodic maintenance, service
repair of customer's phone and data equipment. Strengths in problem solving and customer
communications. Certifications Comptia A+, Network+, Security+.
EMPLOYMENT HISTORY
Business Technology Service and Mgm't Porter Ranch, California
Service Technican March 2008 – September 2014
Responsible for installation, testing, maintenance, and configuration of communications and data
equipment. Worked with project managers, service coordinators and supervisors to maintain
company's schedule of projects and daiy service calls. Ability to install analog and digital phone lines
and circuits from MPOE to customers suites. Installation and testing of customers cabling needs.
Business Communication Specialists Poway, California
Service Technican March 2000 – January 2008
Installation, testing and maintenance of various telecommunications equipment on-site at customer
locations. Responsible for maintaining daily service schedule in timely manner. Perform assembly,
configuration and testing of associated wiring and cabling.
EDUCATION
San Diego, Ca
New Horizons Computer Learning Center Comptia A+, Network+, Security+
Graduated April 2015
San Diego, Ca
Advanced Career Training Telecommunication Technology
Graduated January 2000