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Customer Service Representative

Location:
United States
Salary:
30,000.00-35,000.00
Posted:
May 06, 2015

Contact this candidate

Resume:

Rachel Eddins

**** ********, *******, **. *****

Home: 713-***-**** Cell: 713-***-****

acpjs6@r.postjobfree.com

Summary:

Office assistant specializing in administrative support to staff a local

company. Committed to completing tasks with outstanding results without little

supervision. Excels in prioritizing, completing multiple tasks at the same time and

following through to achieve expected goals. Experience with multi- phone systems

and data entry.

Salary requirements:

Salary requirements are negotiable based upon the position and the overall total

compensation package, including benefits.

Education:

University of Texas At San Antonio San Antonio, TX August

2001- May 2005

Major: Interdisciplinary Studies

EC- Degree in Process

4th grade

St. Pius X High School Houston, TX August

1997-May 2001

Experience:

The Bogdan Law Firm Houston, TX March 17, 2013 –

Present

Law Office Assistant Manager

Managed the Law Office, including greeting visitors and responding to

telephone and in-person requests for information. Maintained work area in a

neat and organized fashion.

Answered multi-line phone system, received messages and past along

messages for intended recipient.

Provided comprehensive secretarial and clerical support to staff and

management.

Assisted with accounts payable by mailing payments and entering invoices

into business management program.

Made copies, sent faxes and handled all incoming and outgoing

correspondences.

Organized files, developed spreadsheets, faxed reports and scanned

documents

Filed documents within the Harris County Court System

Rachel Eddins

5123 Redstart, Houston, TX. 77035

Home: 713-***-**** Cell: 713-***-****

acpjs6@r.postjobfree.com

Shintech, Inc. Houston, TX November 2011-

February 2013

Office Assistant

Managed the receptionist area, including greeting visitors and responding to

telephone and in-person requests for information. Maintained work area in a

neat and organized fashion.

Answered multi-line phone system, received messages and past along

messages for intended recipient.

Provided comprehensive secretarial and clerical support to staff and

management.

Assisted with accounts payable by mailing payments and entering invoices

into business management program.

Made copies, sent faxes and handled all incoming and outgoing

correspondences.

Organized files, developed spreadsheets, faxed reports and scanned

documents

Saltgrass Steakhouse Houston, TX May 2010 –

February 2012

Waitress

Customer service relations in the food service industry

Trained to be a trainer and help incoming employees learn the procedures of

the restaurant

Enhanced social skills

Utilized time management skills by working in a fast paced environment

Red Lobster San Antonio, TX March

2010 – April 2010

Waitress

Direct attention to customer needs

Improved communication skills by interacting with customers within the

restaurant

Improved managing money skills

Worked as a team to complete different jobs within the facility

Souper Salad San Antonio, TX June 2009 –

October 2009

Waitress/Cashier

Effectively dealt with customers in a friendly manner

Worked on enhancing multi-tasking skills in a faced paced environment

Learned how to delegate responsibilities

Rachel Eddins

5123 Redstart, Houston, TX. 77035

Home: 713-***-**** Cell: 713-***-****

acpjs6@r.postjobfree.com

Golden Corral San Antonio, TX February

2009 – June 2009

Waitress/Crew Leader

In charge of overseeing servers that were staffed with me at time of shift.

Assigned duties throughout the shift as well as at the end to maintain the

appearance and cleanliness of the restaurant.

Ability to work with diverse group of wait - staff, management and customers.

West Telemarketing San Antonio,

TX August 2008- July 2009

Customer Service Representative

Enhanced communication skills by talking with customers on a daily basis.

Knowledge of processes for providing personal and customer services

Promoted products and services effectively to increase sales

Improved communication skills utilizing outgoing personality

References:

Diana

Nieto 713-794-

7920

VA Medical Center

2002 Holcombe Blvd.

Houston, TX 77030

Heather

Gallagher 713-829-

2095

5131 Redstart

Houston, TX 77035

Craig Coy 901-***-****

2525 Barry Rose Apt 707

Pearland, TX 77581



Contact this candidate