Resume: Brittney Davidson

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Brittney Davidson

*** **** ** **

Phone: 903-***-****

E-mail: acpjcx@r.postjobfree.com

Objectives

Talented Front Desk Agent offers exceptional organizational, interpersonal and computer skills. Strong background in

all aspects of customer service and support. Accustomed to working in fast-paced environments with success in

effectively handling difficult client situations.

Education

High School Diploma (2013)

Graduated Paris High School in 2013 with a GPA of 3.4

Maintaining a current GPA of 3.22 at Paris Junior College

Experience

Front Desk Service Representative (June 2014 – December 2014)

La Quinta Inn’s and Suites (3205 NE Loop 286, Paris, TX 75460)

Greeted all guests in a courteous and professional matter.

Performed concierge services for a 4-star, 120-room hotel.

Kept records of room availability and guests' accounts, using NiteVision.

Recorded guest comments or complaints, referring customers to managers as necessary.

Balanced all rebates and other miscellaneous charges.

Sandwich Artist (August 2013 – Feb 2014)

Subway (3720 Bonham St, Paris, TX 75460)

Correctly received orders, processed payments and responded appropriately to customer concerns.

Mastered Point of Sale (POS) computer system for automated order taking.

Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying

grease traps.

Resolved guest complaints promptly and professionally.

Took initiative to find extra tasks when scheduled duties were completed.

Communicates effectively

Exceptional customer service

Courteous demeanor

Energetic work attitude

Core Strengths

Front desk training

Listening skills

Hospitality expertise

Cash handling expertise

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