MARK SEAGONDOLLAR

Electrical Engineer

BSEE with experience in Smart Grid electronics and significant work in

hardware and software testing, sustaining, calibration, manufacturing,

integration, support, validation, web interface and development. Including

OPC, power, metering, motor drives, video, automation, controllers, RFID,

Point of Sale, Computer, Radio, Video cameras, Network, Telecom and Test

Equipment. Acquired skills in a wide variety of test equipment and

business tools for providing well-documented, innovative and insightful

solutions. In employment history I've proven to be a self-starter,

requiring minimal supervision.

Email: acpjc2@r.postjobfree.com

Address: Wake Forest, NC 27587

Home Phone: 919-***-****

Cell Phone: 919-***-****

Due to family responsibilities, I wish to stay in, or within driving

distance of the Raleigh-Durham region and am seeking a stable position,

preferably with long-term growth potential.

Technical Competencies

TEST EQUIPMENT: Power Quality Meters, Spectrum analyzers, mixed signal

oscilloscopes, IR cameras, FieldFox network analyzer, Q-Meters, TDRs, BERT,

IEEE-488 (PC based test) systems, phone switch load boxes, crystal

analyzers, and other test equipment for high frequency digital and analog

circuits.

SOFTWARE: MS Word, Excel, Outlook and FrontPage, GIMP, Lotus Notes, 123

and Approach, PL7 Pro, SAP, Visual Basic, C, Basic, HTML Fundamentals, DB/2

SQL queries, Netscape, Internet Explorer, ActiveX, LabVIEW, ModScan, Adobe

Acrobat, Square D's PMCU, GE enervision, EIG Communicator, Eaton Foreseer,

EDSA Paladin Live, EDSA DesignBase, Pro/E., URIM, and JB2CS.

OPERATING SYSTEMS: MS Windows 3, XP, Vista, 7, 8, Server 2003, DOS 7.1,

OS/2 and Warp, VMS and UNIX (SVR4, AIX and LINUX).

BUSINESS and ENGINEERING: Smart Grid, ECN/ECO process, FMEA (Failure Mode

and Effects Analysis), FTA (Fault Tree Analysis), ISO 9000, Pareto

Analysis, IBM Integrated Product Development, PLM (Product Lifecycle

Management), UL and IEC standards, & documentation.

COMMUNICATION: SSB, AM, FSK, FM, USB, RS 232, RS 485, DNP3, OFDM, IDE,

SCSI, Ethernet, TCP/IP, T1, DS0, DS1, ISDN, ATM, Frame Relay, SIP, 802.11,

IRIG-B, Modbus, Profibus and CANbus. Telephone switching and signaling,

DMS-10 and 100 Installation and Maintenance. Media including fiber optics,

UTP, coax RF and microwave.

HARDWARE: Ascom cordless phones, Cisco PBX, Motorola Square D TeSys T, P

trip breakers and Twidos, UPS systems from Mitsubishi, Liebert, and Eaton

9315. Monaghan Sequence of Event Recorders (SERs), Cummins Generator PLCs

and ATSs, Schweitzer SEL 351relay. Power Quality Meters (PQMs) from

Schweitzer, Schneider, Eaton, GE and EIG. Perle 422 and Moxa 485 to IP

converters, IOGear RS232 to USB converters. Pelco, FLIR EnforcIR, Ahlberg,

Axis, & GE CCTV video cameras.

Career Experience

Sr. Engineer/Office Assistance Volunteer 9/2014 - present

PS Systems/Carolina Partners in Mental Health - Wake Forest

? Attended Lab/Training Seminar for Keysight (previously Agilent & Hewlett

Packard. Trained on

MSO3014T for glitch finding, FFT, serial bus analysis, debugging a

mixed signal

Data logging

U5855A TrueIR thermal camera

B2900 Source Measurement Unit for VFIM & IFVM tests

FieldFox handheld RF analyzer for 1 & 2 port cable check,

? Shortly after my last job, my wife had an accident requiring surgery that

limited her physical activity. That, and her move to a new office (without

a receptionist/secretary), has me as a volunteer in her office scheduling

clients doing some IT, and other activities.

SR. Engineer, Systems Test (contract) 3/2014 - 8/2014

ITSI - Charlotte, NC

? Developing and testing the emergency communications system (PBX,

cordless phones, Motorola radios, Public Address, and Video monitoring)

that are to be installed in the AP1000 nuclear reactors being built in SC

and Ga.

? Figured out how Cisco Unified Call Manager (CUCM) integrated the phones

(wired & cordless) and the Motorola radio systems, their hardware and

features, over a Cisco network.

Systems Integration Engineer 12/2012-2/2014

PS Systems - Wake Forest, NC

? Provide video security, power monitoring, communications, control

systems and electronic systems integration.

Relay Technican (contract)

09/2012-09/2012

Emerson Network Power - Matthews, NC

? Led the installation team.

? Assessed drawings, verified actual equipment and red-lined all drawings.

? Installed Schweitzer 735 Power Quality Meters in the substations.

? Performed utility switching; Substation safety and operation training by

Progress Energy completed.

? Verified wiring, communications to central control and central control's

reading from the new meters agree with local readings.

Systems Integration Engineer (contract) 10/2011-12/2011

Rapiscan - Garner, NC

? SME (Subject Matter Expert) on video monitoring system with server,

Video and IR cameras, controls and security barriers.

? Provided documentation to field engineers, military and government.

? Trained field engineers (ex-military) on the electronics, RS 422, video,

interface boxes and analyzed interconnections.

Sr. Project Specialist (contract)

12/2009-04/2010

Progress Energy - Raleigh, NC

? Provided validation, troubleshooting and verification for Feeder

Regulators and Power Substations for the DSDR (Distribution System Demand

Response) project, a SmartGrid system with an improved SCADA system

including autotransformers, breakers, capacitor switching banks, SEL

protection relays, cellphone system data or ethernet communication.

Project Engineer, Application Interface Development (HMI),

Project Manager

03/2008-09/2009

EDSA Micro Corporation (now Power Analytics) - Raleigh, NC

? Created and developed critical power monitoring systems using EDSA's

Paladin Live and Eaton's Foreseer for Data Centers and military

installations.

? Integrated specified power monitoring equipment and their data output to

the Paladin Live database (IEC61850).

? Teamed to develop office systems include technical Wiki, FTP,

development servers, captive meter systems, and an FAA remote power

generation trailer.

? Installed Power Analytic systems in data centers as large installations

as large as 380,000 sq ft, with 2,000 monitoring devices including meters,

intelligent breakers, UPS systems, diesel generators, PLCs, protection

relays, PDUs, static switches and RPPs; with over 300,000 channels of data

reported and archived every second over Ethernet / TCP / IP or RS485 /

ModBus (some with IRIG-B millisecond accuracy).

? First level Technical Support.

? Built, maintained and evolved the office equipment test rack.

? Trained and experienced with power quality meter configuration

applications such as Square D's PMCU, GE Enervision and EIG Communicator.

Sr. Electronic Engineer, System Validation Specialist (contract)

07/2006-09/2007 Schneider Electric - Knightdale, NC

? Provided technical assistance with Arc Suppression System.

? Validated installation documentation on Kohler / Schneider household

backup generator system.

? Verified motor protection relay firmware features, ModBus registers and

data with TSX Premium

PLC vs. HMI (Human Machine Interface) as firmware developed, to UL 508

standards.

? Adapted international product documentation for product safety to assure

conformance with North American standards (including UL and NFPA).

? Provided FMEA, documentation, FTA, Cube analysis and convergence with

IEC standards.

? Products handled - intelligent motor controller, control relays,

pressure sensors, small control and alarm server (Ethernet, GSM, SMS, and

SCADA) and PLC processors.

Radio System Support Specialist (contract)

09/2005-06/2006

Wireless Communications - Raleigh, NC

? Supported program which flashed over 4000 Motorola 800 MHz Astro

portable and mobile radios for Wake County Law Enforcement, Fire and

Emergency Medical.

? Provided BGA chip replacement for Motorola chip warranty program of

mobile radios with less than 1% failure rate in over 700 radios using

Sniper split vision.

? Assembled and cabled Motorola Quantar Intelli-Repeater bays with over

200 radios for NC Highway Patrol and developed standards, processes and

instructions.

Rfid Customer Support Engineer

05/2005-09/2005

SAMSys Technologies - Raleigh, NC

? Resolved customer issues on SAMSys Multi-Protocol RFid readers, hardware

and firmware.

? Created hardware vintage control and upgraded history.

? Developed upgrade process for quick turn-around.

? Managed and improved the RMA process for turn-around of less than five

days.

? Debugged LabVIEW calibration process for board-level and system final

test.

? Identified and resolved manufacturing issues and tracked software

issues.

Lead Electronic Test Specialist/Engineer (contract)

04/2004-05/2005

Nimbus Electronics - High Point, NC

? Provided test, process, quality, product improvement and test

documentation automation; also employee training for both internal and

customers.

? Developed process automation, improved test fixtures and controlled

equipment calibration.

? Reverse-engineered board function on some boards from, in some cases

very poor schematics and documentation, parts lists and raw boards to

resolve problems.

? Decreased board test time of a major volume board from 45 minutes to 25

minutes while improving accuracy and quality by 70%.

? Cleared two years backlog of non-repaired boards in six months.

? Essentially ran the test department when they hired two other

technicians.

Sales Associate

08/2003-06/2004

Radio Shack - Greensboro, NC

? Region Sales Leader Award, two months in a row.

OEM Products Engineer 03/2000-

09/2002

Marconi Commerce (Gilbarco) - Greensboro, NC

? Development and Sustaining Engineer for COTS products (over 40)

peripheral to POS (Point Of Sale terminals - G-SITE & Passport) and Back

office inventory management systems (Envoy).

? Devices supported included inventory control PC handhelds, barcode

scanners, PIN pads (DUKPT and Master Session encryption), credit card

readers, Speedpass RFid readers, age verification systems, customer

displays, LCD/CRT/Touch screen monitors, modems, call routers, satellite

data systems, LAN hardware, car wash systems, UPS systems, backup tapes and

security systems.

? Developed product specifications, BOMs, ECOs and supported Technical

Communications, Marketing and Sales, with information and guidance.

? Received Exceeds Expectations ratings for Teamwork, Leadership, Win-Win,

and Communications on annual reviews.

? Led team that achieved 80% warranty cost reduction of $10K / month for

modems and 60% of $30K / month for PIN pads.

? Managed projects and vendor relations to assure all products meet

hardware, software and regulatory requirements (UL, FCC, CSA, etc.).

Multiple postions and jobs

06/1993-02/2000

IBM Research Triangle Park, NC

Data Analyst/Regional Advocate

07/1999-02/2000

? Developed and operated critical issues database & spreadsheet

applications for Options by IBM reducing weekly data collation time by 80%.

? Coordinated weekly worldwide effort to resolve critical parts shortages

resulting in 15% increased customer satisfaction.

Product Support Manager, Network Hardware

09/1998-07/1999

? Migrated documents from Network Hardware Division help page to PC

Company Web pages and maintained file synchronization.

? Modified current systems to IBM Worldwide Corporate, providing

information to dealers, end-users and product support specialists on Lotus

Notes and Web.

? Insured online answers for most common questions, based on call records

data analysis.

? Used SQL queries and call records to analyze issues and feed back to

Network Hardware group.

Brand Service And Support Manager, Mobiles Brand

11/1995-09/1998

? Managed projects, insuring availability, correctness and validity of

product specifications and files (drivers, BIOS, fix packs) on Mobiles

Brand (ThinkPad laptops); result acknowledged as best system available by

Senior Support Specialists for several years afterward.

? Used SQL queries against call records to analyze issues and feed back to

Mobiles design group.

? Led in developing the structure and content of PC Help Center product

data system, which became model for IBM corporate product data.

? United Way Group organizer.

Product Support Specialist

06/1993-11/1995

? Provided customer support on IBM personal computer systems and products.

? Received IBM Tonee Award for customer support excellence.

? Recognized by manager as lead in building the team with best response

time, customer satisfaction and first time fix.

Early Work History

Following college, I worked for Northern Telecom in the Research Triangle

Park of NC as an Installation and Test Engineer, ITT Mackay in Raleigh, NC

as an RF Systems Engineer in the Quality Department.

Education

Bachelor of Science Degree / Electrical Engineering

North Carolina State University - Raleigh, NC

Significant Coursework: Fiber-Optics, transmission lines and losses,

Microprocessor machine code, Digital circuit design, Thermodynamics,

Magneto hydrodynamics, motors / generators, Effective Technical Writing

and materials in acoustic instruments.

Wake Tech - Raleigh, NC (C Programming Course)

Certifications

? Eaton Foreseer CSE / Eaton Datatrax

? EDSA DesignBase / EDSA

? Project Management Fundamental / New Horizons

? Product Lifecycle Management / IBM

? DMS 10/100 maintenance / Nortel

? Substation safety and operation / Progress Energy

Military Duty

US Navy, Honorable Discharge

? Electronic Technician - Communications and Test Equipment

? ET "A" School - 3rd in class of 97 students

Professional Affiliations

? IEEE, Senior Member

? Theta Tau Professional, Engineering Fraternity

15M17

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