ANDREW J. KREIS

**** **** *** • Seattle, Washington 98122

206-***-**** • acpja2@r.postjobfree.com • www.linkedin.com/in/andrewkreis

SENIOR TECHNOLOGY PROFESSIONAL

Highly accomplished executive with solid background in information management and technical

expertise for dynamic industries such as non-profit, healthcare, and education, in pursuit of

bottom-line goals and objectives. Full responsibility for budgets, developing multi-year corporate

strategies and executing complex projects on time and on budget. Expertise in management,

information technology, policy development, resource allocation, and security solutions. Strong

problem-solving skills and the ability to quickly gather information and implement plans of action.

Budgeting • Cost / Benefit Analysis • Change Management • International Business

Negotiations • Consulting • Project Management • Restructuring • Strategic Planning

Team Leadership • Recruiting • Policy Development • IT Strategy • Process Improvement

Training • SaaS / ASP Infrastructure • Needs Assessment • Software Development

Technical Support • Network Administration • IT Infrastructure • Ecommerce • Deployment /

Migrations • Quality Assurance / Testing • Technical Writing • Customer Service • Procurement

Data Warehousing • Vendor Relations • Risk Management • Healthcare IT • Cloud Initiatives

PROFESSIONAL EXPERIENCE

UNIVERSITY OF ILLINOIS AT CHICAGO, Chicago, IL • 1/2012 to Present

Educational Institution

BHIS (Remote) Adjunct Faculty

Instruct graduate level classes for Master of Science in Health Informatics within Biomedical and

Health Information Sciences Department.

Achievements:

• Facilitate improved subject mastery for students, updating course with new textbook and

eliminating additional software instruction through collaborating with Lead Professor

presenting student feedback and recommending changes.

NATIONAL CASA ASSOCIATION, Seattle, WA • 11/2012 to 11/2014

Court Appointed Special Advocates (CASA) for Children

Senior Director of Technology

Directed local and remote technical staff and administered $300k annual technology budget

driving strategies and methodologies bolstering cost effective and reliable information

technology service achieving organizational goals. Delivered continuous system improvements

including numerous proprietary specialized systems, two customer service management (CRM)

systems, and new technology initiatives ensuring value and alignment with organizational

strategic goals.

Achievements:

• Garnered $4 million in-kind donation of software supporting national and non-profit member

programs through close collaboration with Director of Strategic Partnerships.

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ANDREW J. KREIS

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acpja2@r.postjobfree.com

Formed consortium of staff, volunteers, and vendors throughout network researching and

•

recommending improvements regarding standards, interoperability, nomenclature,

continuous improvement, governance, and features for data and systems standardizing

statistics and network data.

Developed three-year strategic plan to move to cloud-based / hosted solutions, retiring in-

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house infrastructure and consulting costs.

Led task force to identify and define master data management plan.

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HEALTH SOLUTIONS NETWORK (NOW MD ALIGNE), Seattle, WA • 9/2005 to 6/2011

Privately owned, Health Solutions Network

Chief Operating and Technical Officer

Oversaw daily operations across six departments with 30 personnel, 4000 marketing affiliates,

and $15M annual sales. Collaborated with clinicians bolstering SaaS offerings and reducing

workflow conflicts. Qualified and recommended business improvements and sustainability

initiatives maintaining and expanding organization.

Achievements:

• Increased revenue $3M in 2010, against weak economy and suffering sales, by sourcing

internal marketing professional and changing affiliate management program to proactive

affiliate account managers.

• Maintained 99.95% server up-time and saved $45k annually, eliminating poor performing

outsourced IT services and created migration plan to new hardware requiring minimal

downtime.

• Reduced operational costs and facilitated new engagements by improving company

reputation with in-person meetings, third-party certifications and registrations, and actively

recruited new pharmacies.

TRADOS GMBH (NOW SDL), Stuttgart, Germany • 9/2000 to 3/2004

Provides translation software automating key processes associated with authoring, localization,

and publishing enterprise information.

Senior Applications Engineer

Hand-selected by CIO to join global IT team to on-board and manage globally dispersed

software development team supporting all internal initiatives, and supervising all IT software

projects including in-house return on investment calculators, video conferencing systems,

various websites, and customer relationship management (CRM) systems.

Achievements:

• Reduced manual work, enhanced customer service, and slashed fulfillment and licensing

time by spearheading project combining two order processing systems into one web-based

system processing three currencies localized into seven languages.

• Centralized database facilitating update from any department for sales team members

regardless of home territory by leading project standardizing customizations and upgrading

outdated CRM to newest version complete with centralized main database.

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ANDREW J. KREIS

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acpja2@r.postjobfree.com

Director of Ecommerce Technical Operations (Seattle, WA)

Managed technical staff and operations for office network, testing environment, production

environment, and deployment of 24x7 application service provider (ASP) solution. Handled

relationship management with hosting company, administered annual technical operations

budget of $1M, handled IT staffing needs, SLA standards, escalation paths, and technical

support for early adopters of ASP solution.

Achievements:

• Led on-time pilot system release to early adopters by procuring required hardware and

software licensing and collaborating with partner ensuring project timelines.

EDUCATION

Master of Science in Health Informatics

University of Illinois at Chicago – Chicago, Illinois

Bachelor of Science in Computer Science (Artificial Intelligence)

University of Montana – Missoula, Montana

Bachelor of Arts in Mathematics (Statistics)

University of Montana – Missoula, Montana

CERTIFICATIONS

IT/IS Project Management • Business Analysis • Nonprofit Management

PROFESSIONAL ORGANIZATIONS

Current board member of Washington State Health Advocates Association (WASHAA)

HIMSS • CHITA

PUBLICATIONS / PRESENTATIONS

"Discovering and Prioritizing your IT needs" - National CASA Association

2013 Annual Conference

"Managing your IT resources" - National CASA Association 2013 Annual Conference

TECHNICAL SKILLS

Microsoft Office Suite • Windows: Server/OS/Exchange/Office Mac: OS/Office

UNIX OS • MS Project • MS Visio • Office 365

FOREIGN LANGUAGE

German

Resume

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