Katrina Johnson

**** ***** ** 502-***-**** (c)

Louisville, KY 40219 acpj17@r.postjobfree.com

Experience

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Humana Process claims received from facilities.

Louisville, KY 40202 • Make adjustments to previous claims that have been processed.

Medicare Service Operations • Submit payments for facilities.

Medicare Work Content Spec • Reverse payments on claims that were overpaid.

July 2012 - Current • Research previously paid or denied claims.

Humana • Process and resolve Humana Medicare billing inquiries such as audit

Louisville, KY 40202 requests, manual bills, refund requests, payment allocations and account

Medicare Service Operations reviews.

Billing Specialist • Prioritize workload to maintain established schedules and deadlines.

March 2011 – July 2012 • Successfully communicate information with members through

correspondence and phone calls.

• Trained new employees according to standard operating procedures.

• Work TDAC, ACDC and AARS reports.

• Assist with special projects and reports as needed.

• Promote long-term goal of customer’s loyalty and satisfaction.

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Humana Assisted members with physician assignments.

Louisville, KY 40202 • Updated demographic changes to member's profiles.

Medicare Service Operations • Processed Power of Attorney and Consent documents for members.

Enrollment Maintenance • Provided verification of benefits as requested by third parties.

Specialist • Processed disenrollment requests.

October 2010 – March 2011

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Census Bureau Processed census questionnaires.

Jeffersonville, IN 47130 • Numeric and alphabetic data entry from various documents which

Statistical Clerk include both paper and electronic images.

March 2010 – July 2010 • Maintained production and quality standards.

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Education Daymar College – April 2004 – June 2005 Owensboro, KY 42301

Medical Office Administration

• Daymar College – June 2009 – June 2010 Louisville, KY40218

Medical Billing and Coding Specialist

References provided upon request

References provided upon request

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