Srikanth Kollu

469-***-****

acpiou@r.postjobfree.com

relevant Experience

PEGA Certified PRPC Senior System Architect having over 9 years of

extensive experience in design and development of client-server, web based

and distributed enterprise applications primarily using PEGA Rules Process

Commander Java and J2EE technologies.

Skills Inventory

. Extensively worked and been a part in entire system development life

cycle (SDLC) phases like Analysis, Design, Development, Testing,

Deployment and Maintenance.

. Certified Senior System Architect (CSSA) and having around 5 years of

experience in workflow design and development of Business Process

Management (BPM) and Business Rules Engine (BRE) applications based on

the defined PRPC Guardrails.

. Knowledge in implementing the applications by following Waterfall,

Agile methodologies.

. Gained extensive knowledge by working on Financial, Insurance domains

and related PRPC frameworks.

. Expertise in Process and Practice phases of Smart Build BPM life cycle

like model, build, execute and monitor using PRPC.

. Involved in analyzing the business user specified requirements and

designed the appropriate business process workflow and their

respective business rules by optimizing the resources for the expected

Return of Investments (ROI).

. Involved in the walkthroughs and worked closely with Line of Business

(LOB) understand their changing needs and make appropriate

recommendations to project scope and approach.

. Expertise in modeling business process oriented flows in MS Visio

using PRPC smart shapes.

. Developed the hierarchical class structure based on PEGA best

practices and Guardrails, security rules based on role and access of

role to objects, privileges, Configuring Agents, Service rules,

Connectors, Data model, Process flows, Business logic definition and

User interface Design.

. Experience in troubleshooting and performance tuning of PRPC

applications using Rules Inspector, Clipboard, Tracer, PAL and Log

analyzer.

. Experience in building and implementing SOAP services and consuming

external web services from PRPC by creating Service SOAP and Connect

SOAP rules.

. Experience in migrating rules across environments by creating Product

and Product Patch rules.

. Experience in creating List View and Summary View custom reports.

. Proficient in Object-Oriented Programming Concepts (OOA/OOD/OOP) and

Web scripting languages like XML, HTML, CSS and JavaScript.

. Strong Database (RDBMS) skills in Oracle, DB2, SQL Server and PL /

SQL.

. Experience in implementing enterprise applications using IBM Web

sphere, BEA Web logic and Tomcat.

. Good experience in working with team members (onsite and offshore

teams) from vendors and internal departments to coordinate activities

across multiple applications.

. Ability to manage multiple project tasks and deadlines along with

troubleshooting skills to facilitate effective and efficient

resolution of problems.

Tools/METHODS clients

Windows NT/2000/XP, Red Hat Linux, UNIX, Texas Workforce Commission

Chordiant 6.2.1, Pega PRPC 5.3/5.5/6.1/6.2 Bank Of America

Versions of (BPM & BRE), Eclipse 2.1/3.0 & United Health Group

Net Beans 6.0, Waterfall, Agile (Scrum). OptumInsight

Microsoft Visio, Argo UML, Rational Rose. Capital One Financials

C, C++, Java, JDBC, JSP, Qwest Communications International Inc

JNDI, JMS, Servlets,

Web Services, HTML, XML, Education

Cascading Style Sheets (CSS) Bachelor of Engineering

Java Script. (Electronics and Communication)

Clipboard, Tracer, University of Madras, INDIA

Rule Inspector, PAL,

SMA's, Log Analyzers, fitnesse, CERTIFICATION

Quality Center (QC). Chordiant 6.2.1

Oracle, DB2, PL/SQL, Pega Certified System Architect 6.2

Microsoft SQL Server 2000/2005/2008 Pega Certified Sr. System Architect 6.2

Web Sphere 5.0/5.1/6.1, Pega Certified Methodology Black Belt

WebLogic 8.1/7.0, Pega Certified CPM Architect

Apache Tomcat 5.X/4.X. Pega Certified LSA Part 1

CHRONOLOGICAL SUMMARY of Experience

Pega Senior System Architect

Texas Workforce Commission, Austin, TX

November 2014 - Present

Texas Workforce Commission (TWC) is the state agency charged with

overseeing and providing workforce development services to employers and

job seekers of Texas. TWC Unemployment Insurance (UI) Benefits System

supports critical functions including accepting unemployment benefits

claims, investigating and adjudicating claimant eligibility for benefits,

paying benefits, collecting and reviewing work search.

The purpose of this project is to develop Texas Workforce Commission

(TWC) Unemployment Insurance (UI) Benefits System which supports mission

critical functions including accepting unemployment benefits claims

(initial, additional and reopened), investigating and adjudicating claimant

eligibility for benefits, paying benefits, collecting and reviewing work

search logs, and distributing IRS 1099-G forms for annual benefits paid and

amounts withheld. Currently the UI Benefits System resides on an IBM

mainframe and uses technologies considered aging by current industry

standards.

. Redesign of class structure.

. The BUI Application is built on 7.1.7 using most of the PRPC's new

features.

. Involved in optimizing and refactoring the code for better performance

and ease of maintainability.

. Implemented UI screens with dynamic layouts and new UI features in

version 7 release.

. Used new PRPC's features like Data pages to auto populate the external

database details, Data transform and many others new features.

. Created connect SQL rules to fetch the data from the external database

DB2 using the stored procedures.

. Design and development of flows on Last Employer & Last Employment.

. Improve the usability of the UI Benefits System for current internal

users.

. Improve the agility of application development and maintenance.

. Experience and better understanding of migration process and security

features.

. Understanding of branding wizard.

. Extensively communicated with business analysts and explained the

scenarios from business perspective rather than as a developer

perspective.

. Involved in the peer reviews between the business lead and the

application relevant SME's personal to design flows to convey the

business information apparent to the user cases.

. Implemented the application based hierarchal Class and Data structures

relying on Pega practiced Guardrails.

. Defined Activities, Properties, Decision rules, Declarative rules,

Validation rules, When condition, Process Flow and HTML Stream

property rules.

. Worked on Integration rules like Rule-Connect-SQL to perform query

operations on the external databases.

. Developed Data tables and worked with Pega database.

. Created Service rules like Service-SOAP for implementing Web service

calls to PRPC and sending back the response.

. Expertise in troubleshooting and performance tuning of the

applications using PRPC tools like Clipboard, Rules Inspector, Tracer,

DB Trace, Log Analyzer and PAL respectively.

. Involved in Creation of validation rules to implement business logic

validation.

. Experienced in working with the QA Testing Team creating Test Plans

and Test Cases.

. Experience in mentoring team members with PRPC flows and activities

and updating them with the enhancement Change Requests (CR's)

implemented within the project as requested by the business users.

. Involved extensively on the migration and deployment of the

application rules from development to QA, UAT and Production

environments.

Environment: Pega 7.1.7, Pega CPM Framework v7.1.2, DB2, XML, SOAP, JBOSS

Application Server, CSS, Java Script, Streams, Sections and Harness, SVN.

Pega Senior System Architect

Bank Of America, Addison, TX

June 2013 - November 2014

The Loan Modification Workflow Improvement project is used in tracking the

loan modification requests in Bank of America. This tool automates the

process for receiving, managing, tracking and responding to incoming home

loan modification requests. The tool simplifies the processing of

modifications by automatically moving loans along a consistent workflow

across functions including 020 (Relationship Management), 030

(Underwriting), 040 (Quality Control). There are government regulations to

make the borrower's homeowner affordability and stability plan to

restructure or refinance mortgage loans to avoid foreclosure.

The purpose of this project is to develop a workflow automation tool

to manage the volume of incoming home loan modification requests in Bank of

America. To accommodate these new volumes the bank is pursuing automated

processes to manage, track, and respond to the number of incoming requests

and updates to those requests. Provide automation around the status of each

request and routing to specific groups when follow up or exception handling

is needed. Define a set of workbaskets (queues) to route for work. Assign

priorities and urgency to each request based on defined parameters. Be able

to report on the volume of requests, status, and next steps for each.

. Worked on developing the DLG (Document List Generator) component,

which will have a set of dynamic questions and responses that the

Process support user has to answer to generate the list of

requirements automatically.

. Worked on rewriting the Underwriter process which was earlier

implemented in a traditional .net application.

. Worked on Implementing the income calculator, asset calculations,

display borrower details, information as part of the underwriter

rewriter process.

. Participated in Analysis, Model, Build, Execute, and Monitor, UAT and

Production of Business Rule Engine (BRE) implementation phases using

PEGA PRPC.

. Extensively communicated with business analysts and explained the

scenarios from business perspective rather than as a developer

perspective.

. Involved in the peer reviews between the business lead and the

application relevant SME's personal to design flows to convey the

business information apparent to the user cases.

. Implemented the application based hierarchal Class and Data structures

relying on Pega practiced Guardrails.

. Defined Activities, Properties, Decision rules, Declarative rules,

Validation rules, When condition, Process Flow and HTML Stream

property rules.

. Worked on Integration rules like Rule-Connect-SQL to perform query

operations on the external databases.

. Developed Data tables and worked with Pega database.

. Created Service rules like Service-SOAP for implementing Web service

calls to PRPC and sending back the response.

. Expertise in troubleshooting and performance tuning of the

applications using PRPC tools like Clipboard, Rules Inspector, Tracer,

DB Trace, Log Analyzer and PAL respectively.

. Involved in Creation of validation rules to implement business logic

validation.

. Involved in optimizing and refactoring the code for better performance

and ease of maintainability.

. Experienced in working with the QA Testing Team creating Test Plans

and Test Cases.

. Experience in mentoring team members with PRPC flows and activities

and updating them with the enhancement Change Requests (CR's)

implemented within the project as requested by the business users.

. Involved extensively on the migration and deployment of the

application rules from development to QA, UAT and Production

environments.

Environment: Pega PRPC 6.1SP2, Web Sphere v6.1, WTX v8.1, Oracle 11g,

Linux, SVN, Rally.

Pega Senior System Architect

United Health Group, Minnetonka, MN

April 2011 - June 2013

Clinical Assessment Solutions provides various services to organizations

which participate in Medicare Advantage and Medicaid programs, such as

Ovations. These services are made up of prospective and retrospective

client service offerings centered on risk adjustment strategies and

analytics to identify members, educate providers, enhance patient care, and

streamline accurate reimbursement from CMS while ensuring full compliance

with Medicare and Medicaid regulations.

. Participated in Analysis, Model, Build, Execute, and Monitor, UAT and

Production of Business Rule Engine (BRE) implementation phases using

PEGA PRPC.

. Extensively communicated with business analysts and explained the

scenarios from business perspective rather than as a developer

perspective.

. Involved in the peer reviews between the business lead and the

application relevant SME's personal to design flows to convey the

business information apparent to the user cases.

. Implemented the Agile methodology in design and rule development

phases using the Pega Rules Process Commander.

. Extensive knowledge in preparing EDI files for health care like 837

Institutional and Professional claims.

. Implemented the design flows with initial and custom rules of BRE

which are developed using Application accelerator.

. Implemented the application based hierarchal Class and Data structures

relying on Pega practiced Guardrails.

. Defined Activities, Properties, Decision rules, Declarative rules,

Validation rules, When condition, Process Flow and HTML Stream

property rules.

. Worked on Integration rules like Rule-Connect-SQL to perform query

operations on the external databases.

. Involved in bug Fixing Activities with Lead and System Architects for

Harness, Declare Expressions and When Rules.

. Developed Data tables and worked with Pega database.

. Created Service rules like Service-SOAP for implementing Web service

calls to PRPC and sending back the response.

. Expertise in troubleshooting and performance tuning of the

applications using PRPC tools like Clipboard, Rules Inspector, Tracer,

DB Trace, Log Analyzer and PAL respectively.

. Involved in Creation of validation rules to implement business logic

validation.

. Involved in fixing the bugs and at the same time raised tickets or

Pega Support Request [SR's] for application issues.

. Experienced in working with the QA Testing Team creating Test Plans

and Test Cases.

. Implemented enhancement Change Requests (CR's) within the project as

specified in the updated design document.

. Extensively involved in updating and deploying different Rule set

Versions as required by the organization.

. Experience in mentoring team members with PRPC flows and activities

and updating them with the enhancement Change Requests (CR's)

implemented within the project as requested by the business users.

. Involved extensively on the migration and deployment of the

application rules from development to QA, UAT and Production

environments.

Environment: Pega PRPC 6.1SP2, Pega HCIF Framework v7.5, Web Sphere v6.1,

WTX v8.1, Oracle 11g, Linux, Rally.

Pega System Architect

OptumInsight, Eden Prairie, MN

March 2009 - April 2011

Optum Care Suite's Pathways Decision Service will provide a rich domain

specific language (DSL) supporting logic executing in a broad healthcare

context, an event processing engine that will enable real-time execution of

point-of-care clinical decision support, and an intuitive and context

sensitive interface that will allow business users to author rules and

events using natural language construction to analyze complex care delivery

processes.

. Well communicated with the Business Analyst to convert the business

component into equivalent technical components.

. Involved in business workshops and designed the initial prototype of

the system which in fact confine to productivity and quality with

relied ROI.

. Involved in the Offshore/Onsite Coordination for smooth flow of the

Project.

. Shared the knowledge and experience with the Business Analysts in

resolution of conflicting requirements and in freezing scope of

application by participating in repeated walkthroughs.

. Analyzed business specifications and flow diagrams of the application

and effectively designed the rules in context to them.

. Implemented the business rules for the identified business components

on the basis pre-evaluated requirements.

. Developed new and rewrite workflow configurations in order to maximize

the operating efficiency.

. Involved in finalizing the application based hierarchal Class and Data

structures relying on Pega practiced Guardrails.

. Worked on activities that can be invoked from various flow shapes, and

for automating some of the processes.

. Designed and implemented User Interfaces using Sections, Harness and

HTML stream rules.

. Performing peer code reviews by following Pega Guardrails.

. Maintaining Listeners and Agents in Live environment so that they are

not affected to the client business.

. Experience in designing customized PRPC OOB Portal layouts relevant to

the business needs and upgrading OOB reports to new reports using List

View rules for implementing the dashboard functionality.

. Created rules in for Administration module which establishes

relationship between users with workbaskets and their roles.

. Responsibly reevaluated the developed business components to debug and

enhance the most complex functionalities of the application.

. Created flow actions, html rules based on the business requirement.

. Involved in doing the Performance analysis of application and

suggested the areas of improvement.

. Worked closely with the offshore and been proactive in sharing the

technical knowledge and getting the work done in proposed deadlines.

. Created Data-Admin-Product to migrate rules across various

environments.

. Prepare and support rollout to production.

Environment: Pega PRPC 6.1SP2, Oracle WebLogic 10.3, Oracle 11g,

JavaScript, HTML, Soft Artisan Office Writer, Windows XP.

Programmer Analyst

Capital One Financials, Richmond, VA

July 2005 - March 2009

Capital One is a leading bank in US. Capital One finance is a subsidiary of

Capital One bank which facilitates credit card services to the customers.

Infosys is providing the quality assurance service to Capital One for

different application in both and cards domains. Chordiant is a Fraud and

Dispute case management application internal to Capital One. The

application is built of complex Java customized framework developed by

Chordiant. The project involves the functional testing of the enhancement

and new functionalities introduced in the application. Integration testing

with various systems in Capital One for e.g., TSYS (mainframes application

developed in CICS). Oracle 10g is the backend of the system. The project is

being handled in agile methodology which involves daily scrum meeting,

monthly sprint planning and retrospective, mid sprint reviews

Project Description: Chordiant Case Management web application is an ERP-

CRM solution from Chordiant built on Java Code base to enable the Capital

one agents effectively deal with Fraud & Disputes for Credit card holders.

Capital one extended the usage of Chordiant Case Management to handle Non-

Card related Customers Inquiries, Complaints and other generic queries by

implementing Standard Case. Oracle 10g & TSYS (mainframes application

developed in CICS) are the back ends of this application.

. Actively participated in different phases of the Software development

Life Cycle (AGILE) and analyzed Use Case diagrams and Class diagrams

based on requirement.

. Presentation Layer is created using JSP, HTML and Struts Tag

Libraries.

. Configured Frontend to Server side by using Struts Configuration.

. Validated user data using Struts Action Forms and user request is

processed using Action Classes.

. Written Hibernate mapping file for each Java Object and configured

with respective table in Hibernate Configuration.

. Written HQL Queries to communicate with the Oracle Database.

. Developed DAO's (Data Access Objects) and performed O/R mapping using

Hibernate to access the database.

. Implemented Log4j for logging and developed test cases using JUnit.

. Performed Unit, Integration testing, worked on clearing issues at the

time production and application support, worked on the maintenance and

deployments of the project with patches and performed documentation of

project.

. Responsible for resolving any environment (Development, Testing &

Production) related issues.

. Used Rational Clear Case as Version Control for versioning &

synchronizing the project code.

. Implemented Database interaction using JDBC/SQL with back-end Oracle

9i and also developed and necessary stored procedures and triggers in

Oracle 9i.

. Involved in optimizing and refactoring the code for better performance

and ease of maintainability.

. Provided support and maintenance of production systems and provided

enhancements to the application.

. Played a key role in break fixing the client applications in the event

of failures.

Environment: Chordiant 6.2.1, Java, J2EE, Struts 1.2, Struts Tag

Libraries, Hibernate, Oracle 9i, Oracle WebLogic 10.3, JavaScript, RAD 6.0,

Rational Clear Case.

Software Engineer

Qwest Communications International Inc., Denver, CO

April 2005 - July 2005

Qwest Communications International Inc. (Qwest) provides telecommunications

and related services, long-distance services, and wireless, data and video

services. The Company operates in three segments: Wire line Services,

Wireless Services and Other Services. Qwest markets and sells its products

and services to consumer and business customers.

Project Description: Qwest Control is a business customer self-service web

portal providing customers management control over a broad range of Qwest

Data, Internet, and Long Distance services. Qwest Control allows customers

to view statistics, control service configurations, manage billing and

enter service requests.

. Played an active role in the development of the application. The

application is built using J2EE technologies and Struts Framework .The

application is based on Service Oriented Architecture.

. Designed the JSP pages and used Struts Libraries for the presentation

layer

. Used JavaScript and CSS in web pages.

. Developed Struts Action Forms and Action Servlets to validate and

process user request.

. Developed and debugged the application using the WSAD v5.0.

. Web sphere v5.0 application server used for deployment.

. Oracle 9i database used for data storage.

. Developed SQL Statements and performed SQL tuning and optimization.

. Extensively used Hibernate 2.0 for Data Access and Data Persistence.

. Used JUnit for testing Business Objects developed.

. Log4j version 1.2 used as the standard to implement logging for this

system.

. Tortoise CVS is used for Version control and File Transfer.

. Verified the functionality of the unit level codes with respect to

system requirements.

. Involved in configuring and production support of the application by

responding to the tangible needs.

Environment: JAVA, J2EE, Hibernate 2.0, Web Sphere v5.1, JSP, Struts,

HTML,CSS, JavaScript, Struts Tag libraries, Oracle 9i database, Windows

XP, Tortoise CVS.

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