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Customer Service

Location:
South Bend, IN
Posted:
May 04, 2015

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Resume:

Nancy K McIntire

***** ********* **.

South Bend, IN

574-***-****

Key Accomplishments: Gained flexibility by demonstrating a

willingness to take on new and varied projects with the ability to

handle changing protities and deadlines. Detail oriented/Self-

motivated.

Career Highlights: Customs Administrator, IDR Department, Matching Auditor,Customer Service, Engineering and Documentation Control experience,

Production/Inventory and Accounting.

2006 - 2014 United Parcel

Service Louisville, KY

2010 - 2014 Customs Administrator/IDR

* Prepared requested transactions for US Customs office in

Louisville, KY. Printed/e-mailed all

paperwork and forward to US Customs daily. Scanned various

documentation and indexed

into the data base (invoices, footwear invoices, certificate of

origin, power of attorney, bill of lading... etc)

2006 - 2009 Matching Auditor in Customs Brokerage

* Audit customer addresses in Customs database adding new accounts

and address when needed

1988 - 2005 Stelrema

Corporation Knox, IN

2003 - 2005 Customer Service

* Critique, review and verify Purchase Orders for 100 customers

(White-Rodgers/Emerson-Electric, Cummins Engine, Kohler Engine and

Kimberly-Clark)

* Managed procedures compliant to QS-9000 Quality Policies

* Launch orders and processed into Computer Network System

* Worked with Engineering, Production, Scheduling and Quality as

related to Customer requirement and needs

* Coordinate and prepare documentation pertaining to Customer

shipments

* Verified Customer invoicing with Accounting Department and

collected debts

* Controlled and Filed Sales Documentation as per QS-9000 procedures

1991 - 2003 Engineering Assistant / Document Control

* Controlled and distributed Customer print documentation

* Verified print revision changes per Customer request

* Generate and distribute revision changes to various departments

* Set-up foundation and implemented new software for Production files

* Maintained Master files in software (Mold Master, Bill of Materials,

Basemaster,Customer Parts files and Packaging report)

* Help develop Company's QS-9000 document control system

1988 - 1991 Production/Inventory

* Direct Labor Timekeeper

* Calculate Daily Production

* Data Entry

1988 Accounting Clerk

* Invoicing

* Accounts Payable



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