Chantelle Klug

*** **** ******

Thunder Bay, ON 807-***-****

P7A 5X6 acpig7@r.postjobfree.com

SKILLS AND ABILITIES

• Strong customer service skills; diplomatic and patient

• Utilize effective communication and listening skills when dealing with the public

• Confident decision make; resourceful and responsible

• Ability to organize and prioritize tasks, maximizing time without sacrificing quality or

results

• Capable, hardworking; a highly reliable self-starter; can be counted on to complete tasks

• Grasp new concepts easily, approach new challenges with imagination and an open mind

• Valid First Aid/CPR

WORK EXPERIENCE

Sales Associate

Ben Moss Jeweler’s Thunder Bay, ON 2013-Present

• Meet sales targets

• Strong communication with customers and co-workers

• Organize client information for design shows

• Incorporate diamond knowledge into sales presentation

• Create special orders and estimate costs for customers

• Opening and closing duties

Server

Tim Horton’s Thunder Bay, ON 2011-2012

• Prepared coffee and sandwiches for customers

• Ensure a safe work environment for self and co-workers/customers as per policy and

procedure

• Reconciled cash, debit and credit transactions

Cashier

Shoppers Drug Mart Thunder Bay, ON 2010-2011

• Responsible for inventory as well as stocking shelves

• Applied bonus’s to customer sales

• Reconciled cash, debit and credit transactions

Customer Service/Sales

The Bay Calgary, AL 2006-2007

• Assisted customers with purchases, including preparing changing rooms

• Set-up displays in a pleasing manner to promote sales in the store

• Reconciled cash, debit and credit transactions

VOLUNTEER EXPERIENCE

Assistant

Shelter House Thunder Bay Thunder Bay, ON 2009

• Prepared and served meals; ensured cleanliness of the kitchen

• Ensured pantry items were stocked and inventory items were documented

EDUCATION

Personal Support Worker Certificate

Confederation College Thunder Bay, ON 2012

Ontario Secondary School Diploma

St. Patrick’s High School Thunder Bay, ON 2004

REFERENCES

Charmyn Heino

Store Manager, Ben Moss Jewelers

807-***-****

Chrisandra Colaneri

Assistant Manager, Ben Moss Jewelers

807-***-****

Debra Walker

Program Coordination, Confederation College

807-***-****

Contact this candidate