Teri Reed

? Rancho Santa Margarita, California 92688 ?949-***-****, 949-***-**** ?

acpi8o@r.postjobfree.com

INSURANCE BILLER/COLLECTOR SPECIALIST

EDUCATION & TRAINING

High School 1974

Morningside high school Inglewood

Certification - Medical Administration 1984

West Los Angeles College Los Angeles

CERTIFICATIONS

Medical Administration, 1984

KEY COMPETENCIES

. Customer Service

. 3 years plus related experience

. Insurance Verification

. Insurance Collections

. Insurance Biller

. PROFESSIONAL EXPERIENCE

Insurance Biller September 2013 - July 2014

Doctors Ambulance Laguna Hills

. Answer phones, bill medical insurances, request hospital face sheets.

. Locate and input patient data.

. Work return mail seeking information to bill patients.

. Collect and post payments on accounts.

. Set up payment plans following company guidelines.

. Insurance verification, request patient's insurance card copy.

Insurance Biller June 2011 - July 2012

The Sports Clinic Laguna hills

. Submit claims to various insurance companies for payment. Use

clearinghouse reports to resolve denied and rejected claims.

. Print and mail monthly statements, monitor and follow up on aged

accounts,

. Patient data entry, and post payments.

. Verify insurance benefits, eligibility, pre-certification and

authorizations

. Review documents such as super bills, charge slips, or medical records

and ICD-9 billing codes to compute fees and ensure accuracy.

. Communication with customers regarding balance due

. Contact customers to obtain account information.

Receptionist September 2005 - August 2010

St Anne School Laguna Niguel

. Answer phones, greet parents and students, sign in and check out

students.

. Communicate with staff and students via intercom or walkie talkie

. Assistant to Daycare director.

. Operate telephone switchboard to answer, screen, or forward calls,

providing information, taking messages, or scheduling appointments.

. Collect payments for tuition, field trips, summer camp and record

receipts for services.

. Greet persons entering establishment, determine nature and purpose of

visit, and direct or escort them to specific destinations.

. Hear and resolve complaints from customers or the public.

. Transmit information or documents to customers, using computer, mail,

or facsimile machine.

. Provide information about establishment, such as location of

departments or offices, employees within the organization, or services

provided.

. Collect, sort, distribute, or prepare mail, messages, or courier

deliveries.

. Perform duties, such as taking care of plants or straightening

magazines to maintain lobby or reception area.

. Lunch Coordinator, collect monies on current and past due accounts,

schedule and supervise volunteers.

Additional Experience

Saddleback Med Grp-Sr Account Rep. 6/03-9/95

Family Medical Group-Sr. Account Rep. 5/01-6/03

Community Orthopedics-Appointment Scheduler 9/95-5/01

Mission Ambulatory Surgicenter-Account Rep.10/94-9/95

TOOLS & TECHNOLOGY

. Microsoft including Word, Excel, and Outlook, CPT codes, ICD-9, CMS

1500

Contact this candidate