Post Job Free

Resume

Sign in

Customer Service High School

Location:
Richmond, TX
Posted:
May 05, 2015

Contact this candidate

Resume:

GENITA M. DEJEAN

***** **** ***** **. ********, TX 77469 H: 832-***-**** C: 832-***-**** acpi76@r.postjobfree.com

PROFFESSIONAL SUMMARY

Worked with the military as a government contractor in Kuwait and Afghanistan for 8 yrs. Real world working experiences in

dangerous conditions as a civilian. Has over 10 years of customer service, 8 years of security, 5 years of warehouse, and 3

years of collections.

SKILLS

• • Familiar with Microsoft Office (Word, Excel, and Power

Fast learner

Point).

• Effective oral and written communications skills.

• Highly organized, reliable, dependable, and very

• Ability to work well under pressure as well as in both

detailed oriented.

team-oriented and self-directed environments.

• Ability to work independently, prioritize workloads, •

meet deadlines, and exercise discretion and good judgment.

• Excellent interpersonal communication skills dealing

with a variety of nationalities and cultures.

WORK HISTORY

Security Specialist, 10/ 2009 to 07/2014

Dyncorp International - Camp Leatherneck, Afghanistan

• Completed daily reports.

• Coordinated with the Contracting Officer Representative (COR) on a daily basis to ensure badging procedures are

accurate, complete, and efficient.

• Conducted fingerprinting, iris scans, photographical facial images and collected other personal data.

• Trained new personnel arriving in theater on the Biometric Automated Toolset (BATS) procedures.

• Produced identification cards for Host Country Nationals (HCN’s), Third Country National(TCN), Department of Defense

(DOD) Civilians, and Expatriate (Expat) employees.

• Developed and maintains positive working relationships with US and North Atlantic Treaty Organization (NATO)

Military, Foreign National (FN) Population, Host Country Nationals (HCN), Military, and Military Police (MP).

• Processed badging applications for over 1500 civilians monthly aboard Camp Leatherneck making sure all

applications are accurate, concise and complete.

• Ensured all civilians arriving at the badging office are in compliance with applicable base policies and procedures.

• Provided guidance to staff regarding procedures, issues, work priorities, and projects.

Supervisor/Installation Access Specialist, 10/2006 to 10/2009

Support Associates – Camp Arifjan, Kuwait

• Effectively managed and supervised the daily operations and training of armed security force consisting of over 70

officers.

• Performed physical security responsibilities to include assigning personnel, conducting security briefings, visiting

assigned posts to oversee guard force, assessing threats, investigating and writing “Lost, Theft, Damaged, Destroyed” (LTDD)

reports, and conducting training.

• Processed access Identification applications.

• Interviewed, screened, and badged Other Country Nationals (OCN) and Host Country (HN) workers, guests and others

requiring installation access.

• Conducted escorted access, vehicle registrations, and documentation verification (passports and civil ID’s) in accordance

with US Army regulations

• Input accurate and sensitive information into Department of Defense (DOD) and corporate computer systems from hand-

written applications or through the use of interpreters into a customized computer program - DBIDS (Defense Biometric

Identification Systems).

Force Protection Officer, 10/2005 to 10/2006

Akal Security – Fort Hood, TX

• Conducted administrative duties during the absence of the normal administrative clerk.

• Circulated among visitors, patrons, and employees to preserve order and protect property.

• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and

maintain security of premises.

EDUCATION

Associates of Applied Science: Diagnostic Sonography Echocardiography, present

Alvin Community College – Alvin, TX

Associates of Applied Science: Computer Technology, 2000

Phillips Community College – Stuttgart, AR

High School Diploma: 1998

Stuttgart High School – Stuttgart, AR

AFFLILATIONS

Member of HonorSociety.org



Contact this candidate