Lamia Boultam

Madison Heights, MI *****

Phone: *86- 805- 5053

Email: acphtx@r.postjobfree.com

Skills.

Fluent in French, English, Arabic

Commercial research, Relational Marketing.

Project Management

French Translations

Telemarketing

Commissions and compensation structures.

Familiarity with the French Canadian market.

Employment

ViSalus Inc.

03/2012- 12/2014

Bilingual French Promoter Relations Coordinator

Coordinating Communication between company promoters and

headquarters staff (Canadian Market)

Handling Inbound/Outbound calls in a high volume Call center.

M ath skills: Calculating commissions and bonuses based on sales

volume.

Technical support with the website, and different electronic device

applications.

Computer Skills: Microsoft Office including Excel, PowerPoint and

Word; Database Entry, Internet Explorer, Microsoft Office

DELPHI Automotive Systems(Tangiers, Morocco.)

2008-2009

Human Resources Agent

Staff Training

Recruitment procedures

Internal Communication

ATENTO (Tangiers, Morocco)

2007-2008

Project Manager

Assuring the fulfilment of the monthly plan of the group’s commercial

policy

Planning for the group’s sales policy in the weekly strategy meetings

Clients’ contact

Product marketing

OutCenter (Tangiers, Morocco)

Call Operator & Quality Control

Operation B TO and B TO C

Clients’ contact for appointment (targeted appointment)

Investigation for service and product quality offered to clients.

Establishing working plans to improve the company’s market presence.

Carrying out surveys to determine clients’ satisfaction.

Education: Bachelors of Arts: French Literature

Université Sidi Mohamed Ben Abdellah, Fez: Faculty of Letters & Human

Sciences

Contact this candidate