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Service Manager

Location:
Marikina, NCR, Philippines
Salary:
negotiable
Posted:
May 04, 2015

Contact this candidate

Resume:

*** *** ******, ******** *******

Marikina City, PHILIPPINES 1810

+63919.953.3277 / +63927.778.1008

+632-***-****

acph9g@r.postjobfree.com

ENGR. CLINIO H. RACHO

Approximately 20 years of experience as service engineer, service

supervisor and service manager on repair and maintenance of

PROFILE KOMATSU large mining and construction machines starting 1994 in

GHANA, TANZANIA, KENYA, and presently, in SIERRA LEON as

Komatsu dealer in East and West Africa.

Also 12 years of experience in heavy equipment repairs and

maintenance in the PHILIPPINES starting as a Mechanic Trainee

until promoted to Assistant Service Manager of Maxima Equipment

Company, Komatsu’s exclusive distributor in the Philippines.

Good experience on both hands-on work, workshop supervision and

management. Highly knowledgeable in workshop administration,

job order system, warranty claims and technical reporting. Have

sufficient computer literacy (MS Word, MS Excel, MS Powerpoint) to

perform necessary office work.

Organized and established on-site service support for Maxima

Equipment customers namely Rio Tuba Nickel Mine in Palawan,

Manicani Nickel Mine in Samar, Bacnotan Cement in La Union way

back in the 1990s while working as Service Supervisor and later as

Assistant Service Manager. Also promoted the bulldozers

undercarriage rebuilding program of Maxima Equipment designed

for local contractors working in the Mt. Pinatubo lahar affected

areas. Undercarriage rebuilt includes track links welding build -up,

turn pin and bushing, rebuilt and overhaul of top carrier and bottom

track rollers.

Led a group of fellow Filipino expatriate service engineers and

successfully trained national workforce overseas to become

technically skilled, responsible and result oriented workers with

emphasis on cost control, sense of accountability and urgency along

with SAFETY FIRST work policy. This was particularly in Tanzania

while working with Panafrican Mining Services doing total machine

overhaul and reconditioning of large Komatsu mining equipment

such as HD465 and HD785 trucks, D275 and D375 dozers, PC1100

and PC1800 excavators, WA600 loaders and GD825 graders.

Also manage on-site support and equipment maintenance contract

while working overseas in Kenya, East Africa on various mining,

quarry and construction companies.

Very proficient in both oral and written English language and had a

good rapport working with fellow expatriates of different

nationalities. Familiar with SAFETY / HSE regulations such as risk

and hazard assessment, use of PPE and mine site driving regulations.

SENIOR SERVICE ENGINEER, PANAFRICAN EQUIPMENT (SIERRA LEONE) LTD.

EXPAT EXPERIENCE

(KOMATSU DISTRIBUTOR IN SIERRA LEONE)

April 2011 – April 2015

Duties and responsibilities :

-Organize, develop and manage the Service Dept.

-Promote product after sales & service support initiatives country wide

-Implementation of Komatsu warranty services and failure analysis

-Training and skills development of Service Dept. workforce

- Aftersales & service support to AML and BCM at Tonkolili Iron Ore

Mines and Monurent Equipt. Rental Co. at London Mining Company

-Perform hands-on troubleshooting & repairs

-Assist on Service Dept. annual budget preparation

SERVICE MANAGER, PANAFRICAN EQUIPMENT ( KENYA ) LTD.

(KOMATSU DISTRIBUTOR IN KENYA)

Sept 2006 – March 2015 (Transfer of assignment)

Duties and responsibilities :

-Reorganize the Service Dept. of Panafrican in Kenya into a more cohesive team

-Develop the Service Dept. capabilities, facilities and discipline

-Promote after sales service and product support initiatives country wide

-Implementation of Komatsu warranty services and failure analysis

-Training and skills development of Service Dept. workforce

-Management of workshop and field revenue jobs including service contracts

-Management of on-site service support to Kenya Flourspar Mines, HYoung Const.,

Wilmar Plantations, Bamburi Cement & East Africa Portland Cement

-Perform hands-on troubleshooting & repairs

- Assist on Service Dept. annual budget preparation

SERVICE SUPERVISOR, PANAFRICAN MINING SERVICES ( TANZANIA ) LTD

Komatsu and Panafrican on-site support for AngloAshanti-Geita Gold Mine,

Tanzania, and Barrick’s Tuluwaka Gold Mine, Tanzania

Sept 2001 – Aug 2006

Duties and responsibilities :

-Enforcement of workshop SAFETY policies and site HSE regulations

1.

2. -Control of workshop & field service jobs, mechanics assignment & parts r equisitions

3. -Supervision of workshop admin. staff ( JO clerk, parts expediter, tool keeper )

4. -Testing and quality control on the repairs done by Panafrican

5. -Hands-on troubleshooting / diagnostic testing and repairs

6. -Components change-out, general repairs & machine total rehab (strip to chassis ;

HD785, HD465, PC1800, PC1250, PC1100, D275A-5 D375A-3, WA600 & GD825A-2)

7. -Overhauling of engine, torque conv, transmissions, differentials & final drives, hyd.

cylinders, PTO’s and undercarriage components

8. -Assembly & commissioning of new machines, preparation of warranty claims and

submit technical reports to Komatsu Ltd - Japan

Page 2

SERVICE ENGINEER, GHANA HEAVY EQUIPMENT LTD (GHEL)

(Komatsu on-site support for Ashanti Goldfields Co. – Obuasi, Ghana)

June 1994 – June 2001 (Resigned)

Duties and responsibilities :

-Overhauling & dyna testing (Maruma PLC45-610 mm arm) of Komatsu engines

1.

2. -Overhauling and testing of torq. conv. & trans, hyd. piston pumps and motors and

tandem gear pumps by using Komatsu hydraulic test bench KHT75-3.

3. -Reconditioning of differentials, final drives, PTO & undercarriage components

4. -Field troubleshooting and repairs at Ashanti Goldfields minesites

5. -Assembly and commissioning of new machines, prepare and submit failure analysis

6. -Hands-on training of local engineers and mechanics on structures and functions,

testing and adjusting and actual repairs of all Komatsu machine models on site.

-Workshop safety (HSE) & other tasks assigned by the Product Support Manager .

7.

8.

ASSISTANT SERVICE MANAGER, MAXIMA EQUIPMENT COMPANY, INC.

LOCAL WORK HISTORY

KOMATSU DISTRIBUTOR IN THE PHILIPPINES

Jan 92 – April 94 (Resigned)

-Submit technical reports to Komatsu Ltd, monitoring of workshop and field jobs,

implementation of KUC rebuilding program, assist in annual budget preparation

SERVICE SUPERVISOR, MAXIMA EQUIPMENT COMPANY, INC.

Sept 1991 – Dec 1992 (Promoted)

-Allocation and control of workshop and fieldwork, preparation of warranty claims,

new machine deliveries and set-up, customer on-site service support

SERVICE MECHANIC, MAXIMA EQUIPMENT COMPANY, INC.

Dec 1989 – Aug 1991 (Promoted)

-Performed workshop and field service troubleshooting, repairs and warranty

services

EQUIPMENT MAINTENANCE SUPERVISOR, PHILIPPINE STARCH INDUSTRIES

CORP.

MOTORPOOL DIVISION

April 1984 – Nov 1989 (Resigned)

Daily operation of equipment workshop / spare parts and fuel inventory and cost

control

TECHNICAL STAFF SUPERVISOR, AGUSAN WOOD INDUSTRIES PHILIPPINES

Operation, Planning, and Control Department

Oct 1981 – Aug 1983 (Resigned)

Planning and cost control of logging operations, equipm ent repairs and parts

inventory

TRAINEE/CADET ENGINEER, AGUSAN WOOD INDUSTRIES PHILIPPINES

Heavy Equipment Maintenance Department

June 1980 – Sept 1981 (Promoted)

-Hands-on mechanic trainee, assisted the Shop Supt. in parts requisitions and

maintenance planning

CLASSROOM INSTRUCTOR, PMI COLLEGES – TAGBILARAN CITY, BOHOL

June 1979 – May 1980 (Resigned)

UNIVERSITY OF BOHOL – OCT 1978 – BS MECHANICAL ENGINEERING

EDUCATION

Passed 1979 M.E. Board exam – License no. 00019442

Page 3

Elements of Instruction / Trainor’s Training Department – Panafrican Group

TRAININGS

Training Course July 2-6, 2012 – Nairobi, Kenya

Komatsu Tier 2 & 3 Engines Komatsu Ltd– Europe

Dec 2006 – Dakar, Senegal

Cummins INSITE 6 Program & Cummins Training Center

General Electric Orientation Aug 2005 – Johannesburg, South Africa

Cummins Engine QSK 19 / 45 Cummins Training Center

Orientation and Repairs Sept 2005 – Johannesburg, South Africa

Komatsu VHMS and Electronic Komatsu Electronics Training Center – JAPAN

Governor Injection Pumps Sept 1-10, 2001 – Japan

Komatsu Large Machines and Komatsu Training Institute – JAPAN

PPM Overhauling & Testing June 12-20, 1995 – Japan

Komatsu Engine Overhauling & Komatsu Oyama Engine Plant – JAPAN

Reconditioning – Large Sizes June 6-15, 1994 – Japan

Service Manager’s Course Komatsu Training Center – SINGAPORE

(S.E. Asia Distributors) July 16-22, 1992 – Singapore

(No certificate issued)

Structures, Functions & Repairs Komatsu Training Center – SINGAPORE

(PC650/HD325/WA500/D135) Sept 7-18, 1992 – Singapore

Structures & Function / Testing Maxima Equipment Co. – PHILIPPINES

And Repairs (D83E / WA380 ) Jan 21-25, 1991 and Mar 2-6, 1992

Heavy Equipment Maintenance Construction Manpower Development

And Management Course Foundation of the Phils., Jan 17-Feb 16, 1990

Tires, Batteries & Accessories Philippine Starch Industrial Corporation

May 19-20, 1988 – Carmen, Bohol

Excavators = PC200’s/ PC300’s /PC400’s / PC600’s/

MACHINES WITH

PC800-7, PC1000-1, PC1100-6, PC1250-7,

ACTUAL HANDS-ON

PC1250-8R, PC1600-2, PC1800-6, Liebherr

EXPERIENCE

994C, O & K RH340

Bulldozers = D65A & D85Aseries, D155A series, D275A-5,

D355A-3, D375A- 3 & 5 D475A-2

Wheel Loaders = WA300, 400, 500 & 600 series, WD600-1,

WA600-3/5/6, WA800-2

Dumptrucks = HD325-5, HD325-6, HD465-5, HD465-7,

HD785 – 3, 5 & 7, HM 300 / 350 / 400 -2

with Tier 2 & 3 engines

Road Graders = GD500 series, GD611 / 661A-1, GD655-3A,

GD705A-4 & GD825A-2

Page 4

Komatsu Eng. = Tier 1 (BOSCH in-line injection ), Tier 2 & 3

(CRI & HPI engines )

Cummins Eng. = NH220-C1, NT 855, KTTA38-C, KTG50 &

QSK 19/45

MRS. MAUREEN BANASIJAN

REFERENCES

Komatsu Ltd Liaison Office, Manila

acph9g@r.postjobfree.com

MR. NOEL REVIL

FQML / Kansanshi Mining Plc, Zambia

acph9g@r.postjobfree.com

+260********* / +639*********

MR. MICHAEL OHAWA

CEO / General Manager – Avery (East Africa) Ltd, Kenya

acph9g@r.postjobfree.com

+254********* / +254*********

MR. GAVIN PEARSON

Director – Logistics and Inventory

Mining Equipment Supplies Africa – Panafrican Group

acph9g@r.postjobfree.com

+971*********

Birth Date March 30, 1958

PERSONAL

Birth Place Balilihan, Bohol, Philippines

INFORMATION

Height / Weight 173 cms / 80 - 85 kgs

Civil Status Married

Page 5



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