Teri L. Currie

**** ********* *** *** ***

Indianapolis, Indiana 46224

317-***-****

317-***-****

CAREER OBJECTIVE

To obtain a challenging position with a prestigious company that will allow me to continue using my present

skills, as well as have the opportunity to grow professionally.

EDUCATION

George Washington High School Pontiac Business Institute

June, 1985 September, 1985 - May, 1987

Diploma - General Education Certificate - Executive Secretarial Training

Major – Business

Rasmussen College

February 2015 to Present

Associates in Business Management

PROFESSIONAL QUALIFICATIONS

Strong Organizational Skills Work Well With Others

Light Transcription Hard Worker/Fast Learner

Proficient knowledge: Excellent Customer Service Skills

Windows SAP Citrix

Microsoft Office DAP - Printing System for Duplicate bills

Lotus Notes/123 Access

PROFESSIONAL EXPERIENCE

Rego-Fix Tool, Inc.

July 2008- August 2010

Test & Trial Manager

Responsibilities include but not limited to:

• Enter New Trials and maintain existing trials

• Communicate with the Reps on status of returns

• Answer Basic Pricing and Availability calls

• Assist with Administrative duties within the office

Citizen’s Gas and Coke Utility

Dec 2004 - May 2006

Customer Service Representative

Responsibilities include but not limited to:

• Greeting customers in the lobby

• Printing duplicate bills

• Researching customer accounts for resolution

• Directing customer to other representatives for resolutions

• Setting up payment arrangements

ADT Security Services, Inc.

June 2000- Aug 2004

Contract Administrator

Responsibilities include but not limited to:

• Approving commercial contracts for installation

• Heavy contact with the Account Executives

• Input codes for the installation of approved contracts

Verizon, Inc.

June 2000 - October 2000

Collections Associate

Responsibilities include, but are not limited to:

• Answer inbound calls

• Make payment arrangements for delinquent accounts

• Discuss billing issues/restore service for disconnected customers

• Heavy Customer contact

United Parcel Services

June 1998 - June 2000

Preferred Customer Associate

Responsibilities include, but are not limited to:

• Answer inbound calls/resolve customer inquires

• Solve billing issues for customers

• Oversee accounts with gross revenue of $30,000 or more

• Liaison between Account Executives and the customer

American States Life Insurance Co.

July 1997 - February 1998

Customer Service Representative

Responsibilities include, but are not limited to:

• Communicate product information Customer service problem solving

• Resolve customer inquiries Approve re-instatement return policies

• Transact policy changes to existing life policies Service Life Annuities, Disabilities,

• Mail policy information upon request Property and Casualty Policies

Conseco Company

May 1996 - May 1997

Customer Service Specialist

Responsibilities include, but are not limited to:

• Communicate product information, mail policy information upon request

• Resolve customer inquiries

Levitz Furniture

October 1995 - May 1996

Customer Service Representative

Responsibilities include, but are not limited to:

• Schedule deliveries

• Process parts purchase orders Front office duties

• Schedule service appointments Accounts receivable

Indiana Sports Corporation

June 1987 - December 1989

Public Relations Secretary/Receptionist

Responsibilities include, but are not limited to:

• Answer Switchboard

• Schedule appointments

• Set up for meetings and special events

TEMPORARY ASSIGNMENT EXPERIENCE

Adecco Staffing

October 2000 - October 2001

Administrative Assistant

Roche Diagnostics

Responsibilities include, but are not limited to:

• Administrative support for Project Manager of Shiel Sexton Construction

• Complete PowerPoint Presentations and Microsoft Excel Assignments

• Schedule conference rooms and meetings

• Assisted Safety Coordinator in meeting

Volt Services Group

October 2000 - October 2001

Administrative Assistant

Hewlett Packard

Responsibilities include, but are not limited to:

• Administrative support in the Workplace Solutions Center

• Complete PowerPoint Presentations and Microsoft Excel Assignments

• Schedule conference rooms and Broadcast meetings.

Volt Services Group

February, 1998 - Present

Administrative Assistant - CB/Koll Management

Responsibilities include, but are not limited to:

• Assist to Regional Manager of CB/Koll Management: Meeting set-up and preparations,

Preparing general correspondences/Excel spreadsheets, Schedule Travel arrangements

Olsten Temporary Staffing

February, 1998 - Present

Administrative Assistant

Responsibilities include, but are not limited to:

• National City Bank - Private Client Group

• Allison Transmission

• Simon DeBartilo Group

• Charles Schwab & Co.

Reference Available Upon Request

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