Carlos Rivera,

**** ********** ** ****,

West Palm Beach, FL 33409,

acpfww@r.postjobfree.com,

561-***-****.

Objective:

To find job opportunity which will give the chance to use abilities,

knowledge and talent to a challenging profession and will also expand my

work experience and knowledge as a Business Analyst.

Education:

. EDP University of Puerto Rico, PR

Master of Business Administration, August 2004

Management Information Systems, Graduated with Honors

. Interamerican University of Puerto Rico, PR

Bachelor of Business Administration, May 2000

Management Information Systems, Graduated with Honors

Professional Experience:

City of West Palm Beach, West Palm Beach, FL

Senior Systems Analyst: Provides technical and analytical support for

a variety of computer applications. Creates and modifies system

modules to comply with city ordinances and user's needs. Creates

reports and data files for internal and external users using various

tools. Trains users on acquired software applications. Installs,

upgrades, maintains and troubleshoots application issues.

2006-present

. Administer the water utility billing system, Oracle CC&B -

Customer Information Systems (CIS).

. Modified, maintained and developed the SQL codes to design new custom

enhancements.

. Develop and maintain the documentation to support the team and

business.

. Utilizing Bottomline Transform designer to create and modify

utility bills, customer contact letters and other forms

templates.

. Design and modify reports using Oracle BI Publisher and Crystal

Reports.

. Administer Tele-works TVP system for customer WEB & Phone IVR

payments.

. Administer Cash Register System (RCS) for point of sales

transactions for finance department.

. Administer Quillix system - which is an indexing & data capture

software for customer invoices or purchase orders.

. Administer IBM FileNet - This is a citywide document management

system.

CARP, Inc., West Palm Beach, FL

MIS Specialist: Programming applications for the health care field.

Technical and administrative work involving the installation, support

and maintenance of departmental computer hardware, software and the

network environment. Provides customization and training on software

applications. Assists with procurement and inventory for hardware and

software assets. 2005-2006

. Designed, developed, and implemented database to track patient

record and census information utilizing MS Access with Visual

Basic.

. Administrating the data file export to Florida Department of

Children and Families (DCF).

. Created and maintained forms, reports, and programs modules

using MS Access and Crystal Reports.

. Network management task, including user and security

administration, file/directory access and remote access service.

. Installed and configured a variety of applications and operating

systems, including Windows Professional and Windows Server.

. Provide user support for hardware, software, and operating

systems.

Infomedika, Inc., Hato Rey, PR

Application Programmer: Designed, updated and installed programs in

the health care field.

2000-2004

. Designed forms, reports and programs modules using COBOL

language.

. Modified and maintained the COBOL programs.

. Developed and performed the quality assurance activities and

unit testing.

. Installed and configured PDS (Pharmacy Data Systems) and 3M

Coding and Reimbursement Systems.

. Technical support for all clinical programs outside the company.

Skills:

. Operating Systems: Windows 7, Windows Server 2012, Unix (Solaris/AIX)

and IBM OS/400.

. Programming Languages: SQL, PL/SQL, T-SQL, XML, Java, Visual Basic,

COBOL, C#.Net and ASP.Net. Knowledge in Unix Shell Scripting.

. Database: MS SQL Server 2008, Oracle 11g and MS Access 2010.

. Tools: Crystal Reports, SSRS, SSIS, SSAS, ETL, Oracle BI Publisher,

Visual Studio, WebLogic, SQL Developer, SQL Navigator, Transform

Designer, Net Beans IDE and Eclipse IDE. PeopleSoft tools: SQR,

Application Designer and Data Mover.

Certification:

. Certified in Oracle OCA 11g: SQL Fundamentals I

. Certified in Microsoft Technology Specialist: SQL Server 2008,

Database Development.

Reference:

Available upon request

Contact this candidate