~ Office and Culture Coordinator ~
[pic] Qualifications Profile [pic]
Versatile, dedicated, and highly focused, professional with solid
background and expertise in providing high-quality customer service as well
as establishing and maintaining harmonious relationship with customers.
Equipped with outstanding ability to anticipate and attend to customer
needs as well as to identify and resolve conflicts in a timely manner.
Armed with solid capabilities in adapting to fast-changing environments
while maintaining composure, professionalism, and work ethic. Technically
proficient with Microsoft Office Suite (Word, Excel, and PowerPoint).
Possess basic knowledge of French and Italian.
[pic] Career Overview [pic]
General Management
< Acquired extensive knowledge of a group home system, which included the
process and requirements needed for intake.
< Supported managers in maintaining a clean and professional work
environment, while also keeping the seating system organized.
< Offered exceptional assistance to shelter leaders in maintaining a well-
organized and clean environment.
< Rendered outstanding support with sales and maintenance of the clothing
store.
< Adeptly handled the budgeting as well as the cash register.
Administrative Support
< Demonstrated interpersonal skills in supporting the Friendly Center
employees in preparing paperwork and meeting notes and organizing client
meetings.
< Proficiently performed front desk duties including handling and
directing calls, taking notes, and processing the intake of new clients.
< Held responsibility in entering data of new clientele into the office
computers, while also conducting extensive research on services for
client base.
Customer Service and Relations
< Assumed full accountability in guaranteeing a welcoming and professional
environment for customers.
< Provided safekeeping for shelter members, while also supporting them
with daily activities.
< Guaranteed the delivery of high-level customer service.
Teaching Skills
< Utilized various teaching techniques in educating English language to
Korean students of different ages, while also taking good care of them.
< Proficiently graded the students' papers and other tasks during break
time.
[pic] Work Chronology [pic]
Teacher Feb 2014-Feb 2015
Korea Poly School - Seoul, South Korea
Sales Associate Aug 2012-Apr 2013
Kaitlyn Boutique - Irvine, CA, USA
Position Sep 2012-Dec 2012
CSP Youth Shelter - Laguna Beach, CA, USA
Hostess Jun 2012-Aug 2012
Caf Tu Tu - Tango Orange, CA, USA
Intern Feb 2012-May 2012
The Friendly Center - Orange, CA, USA
[pic] Education [pic]
Bachelor of Science in Sociology, with Emphasis in Social Work; Minor in
Anthropology and French: 2013
Chapman University, Orange, CA, USA
Coursework in Sociology and Italian: 2011
Lorenzo di Medici, Florence, Italy
[pic] Activities [pic]
Alpha Phi Sorority ( Anthropology Club