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Customer Service Sales

Location:
Uniondale, NY
Salary:
12.00 p/h
Posted:
April 27, 2015

Contact this candidate

Resume:

Caitlin F. Fletcher

***-** ***** ***

Queens Village, New York

11429

631-***-****

acpevi@r.postjobfree.com

Skills

Core: Customer service, Communication verbal and written, Interpersonal, Leadership, Organizing,

Problem solving, Marketing, Negotiating, Budgeting, Math skills, Time management, Adaptability, and

Critical thinking

Computer: Microsoft office applications (Word, Excel, PowerPoint and Outlook), Social media sites

(Facebook, Instagram, Twitter, LinkedIn, Pinterest and Tumblr), 55- 60 WPM

Work Experience

New York, NY 11001

Macy’s

Customer Service Rep September 2011- May 2013

Assisted customers with purchasing merchandise

Maintained a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to my

customers

Demonstrated knowledge of store products and services to boost sales and minimize returns

Maintained a clean work environment

Restocked shoes on sales floor

Informed my clientele of new products and sale events

Jamaica, NY 11432

Learn It Systems

May- September 2012

Counselor

Worked closely with area supervisors

Kept an open line of communication at all times with students, teachers and parents

Developed rapport with parents, teachers, and other school and Learn It personnel

Created progress reports on the students’ academic performance and behavior by compiling data provided

and performing assessments as needed

Assisted teachers and students in the classroom

Kohl’s Fresh Meadows, NY 11365

Customer Service Rep (Seasonal) November-December 2011

Assisted customers with purchasing and returning merchandise

Identified and informed Customer Service Supervisor and Loss Prevention Supervisor of register variances

and errors.

Prepared funds for cash registers at opening and closing.

Maintained a neat, clean and organized customer service area

Ensured prompt removal of merchandise returns and holds

Ensured all merchandise is folded, hung, tagged and priced appropriately before returning to the sales floor

Solicited, opened and activated Kohl’s Charge Card applications

Maintained the fitting rooms, sales floor, and work areas

Queens County Farm Museum Little Neck, NY 11004

Counselor/Volunteer July-August 2011

Supervised grade school children

Worked with children with developmental disabilities

Conducted goat and livestock feedings

Led Farmyard tours

Taught students to identify plant parts as well as proper plant care throught the Greenhouse workshop

Jamaica Estates 11423

Samuel Field Y

January 2010-June 2011

Counselor

Supervised and managed large groups of students

Worked hands on with the students with developmental disabilities

Assisted students with homework assignments

Led arts and crafts projects with the students

Education

Brookville, NY 11548

Long Island University

Attended: 2011-2014

Major: Criminal Justice



Contact this candidate