ROBERTA AMBROISE

**** ** *** *****,

Plantation Florida 33324

305-***-****

acpes9@r.postjobfree.com

OBJECTIVES: To obtain a full-time or part-time position where my skills can be fully utilize.

EDUCATION: Johnson & Wales University

1701 NE 127th Street, Miami Florida, 33147

305-***-****

Associates Degree: Business Administration

WORK EXPERIENCE:

1/2008-05/2010 Administrative Assistant

Department of Natural Science

300 NE Second Ave.

Miami, FL 33132

305-***-****

Duties: file, answering phone, leave messages, introduce student to the STEM Program on campus

02/2007-03/2008 City of North Miami Beach

Clerk I

Purchasing Department

17011 NE 19th Avenue, Suite 315

North Miami Florida, 33162

Duties: Create contracts file for the office, answer

Phones, take messages, process vendors applications,

File insurance certificate, research contract information on-line, etc…

10/06-01/07 Carefree Insurance

Administrative Assistant

300 South Park Rd

Suite 105

Hollywood, Florida 33026

Duties: Handle all contracts for brokers, in charge of

Filling system, answering phone, take messages, customer service etc…(Temping)

02/06-09/06 Navigation Clerk

American Express Business Travel

15100 NW 67th Avenue

Suite300

Miami Lakes, Florida 33014

Duties: Navigate the site for customer, help reset

password if they’re locked out in the system. Provide customer information to set up profile for on-line booking. (Temping)

04/01-02/06 Processor II, (Invoice Processing Clerk)

Royal Caribbean Cruise Line

1050 Caribbean Way, Miami, Florida, 33132

Duties: Handles and processes FedEx, UPS, DHL and Airborne

Express shipment invoices for payments using IBM AS/400

(Bayhill) system, Call couriers, vendors to address any

discrepancies, request original invoices or faxes for

shipping backup. Provides information and customer

service to those who visits the Mail Center for mail and

parcel related matters, and provide all

other mail related duties as requested by Supervisor or Manager.

03/00-10/00 Sales Associates

Men's Wearhouse

18707 Biscayne Blvd, Aventura, Florida, 33169

Duties: Received & transferred out clothes and supplies from stores.

Other duties: Cashier, customer service and responsible for

keeping the store in an orderly fashion at all times.

12/97-6/99 Computer Lab Assistant

Johnson & Wales University

1701 NE 127th Street, Miami, Florida, 33147

Duties: Helped students with computer programs, proofread

assignments and helped with homework, later became a

receptionist and my duties were filling,

typing, takes messages and set-up appointments.

SKILLS: Excellent verbal and written communication skills.

Excellent interpersonal and organizational skills.

Other skills include: Sales experience, customer relations,

and types 35-50 wpm. Computer skills include: Microsoft

Excel 97 and Word 97, PowerPoint, Lotus 123, Lotus Notes

(email), J.D. Edwards AS/400 System (Bayhill), and Internet Online Forms.

REFERENCE: Available Upon Request

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