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Customer Service Sales

Location:
Brooklyn, NY
Posted:
April 27, 2015

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Resume:

LISA M. LYNCH

** ****** ****

Foxboro, MA *****

781-***-****

acpeky@r.postjobfree.com

!

OBJECTIVE:Motivated professional seeks a sales/marketing position in the senior care market with an organization

offering stability, challenge and the opportunity for advancement.

!

DIRECTOR OF ADMISSIONS

LONG-TERM HEALTHCARE / CLIENT & RESIDENT RELATIONS / EXECUTIVE PRESENTATIONS

Enterprising, results-driven professional with solid business acumen offers comprehensive background in accelerating

sales, revenue, service, and operational goals in the long-term healthcare and rehabilitation industries. Patient-focused

leader skilled in offering superior resident care to diverse clientele. Expertise in establishing goals, implementing effective

work processes, building client relationships, and delivering quality customer service. Insightful strategist with solid

understanding of sales principles needed to drive organizational profitability. Caring professional with consultative style,

keen client assessment aptitude, and negotiation skills. Relentless networker with strong ability to acquire, retain, and

expand client relationships. Adaptable team player quickly establishes rapport and cultivates relationships with clients and

team members. Articulate communicator with superior interpersonal, verbal and written communication skills. Reputation

for strong work ethic and reliability.

PROFESSIONAL HIGHLIGHTS:

• Consultative Sales • Business-to-Business Sales • Client Relationship Management

• Strategic Planning • Expenditure Control • Budget Management & Forecasting

• Executive Presentations • Resident Need Assessments • Contract Management

• Negotiations • Organization/Prioritization • Regulatory Compliance

!

PROFESSIONAL SUMMARY:

• Leveraged organizational and strategic planning skills to drive admissions and overall organizational profitability in

skilled nursing home industry.

• Focused on marketing multiple skilled nursing facilities to doctors, discharge planners, managed care nurses and

home care agencies.

• Coordinated and conducted meetings to evaluate potential residents' ongoing care needs as well as insurance status.

• Provided guided tours of facilities for families of new/potential residents.

!

PROFESSIONAL EXPERIENCE:

Commonwealth Communities, Stoughton, MA 1994 - 2003

Admission Liaison/Director of Admissions

Mariner Healthcare, Boston, MA 1991 - 1994

Admission Coordinator

!

EDUCATION:

North Adams State College, North Adams, MA 1990

Bachelor of Science in Business Administration

GPA 3.0

!

CERTIFICATIONS:

Scott Certified Pilates Instructor 2013

!

SKILLS: Proficient in Microsoft Word and Pages.

REFERENCES AVAILABLE UPON REQUEST



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