Aja A. Glenn

*** ***** ****** ***#**, Brooklyn NY 11218

347-***-****

acpef5@r.postjobfree.com

Career Overview

A motivated Administrative Assistant with superior customer-relations and decision-making skills. Who possesses a recognized work ethic, professional demeanor, and is poised under pressure.

Skills• Excellent Organizational Skills

• Strong Customer Relations Skills

• Computer Proficiency

• Data Entry

• Telephone Answering, 12-Line System

• Word Processing and Typing

• 10-Key Calculator

• Filing

Professional Experience

Front Desk Receptionist 01/2012-06/2012

Madison Avenue Radiology

Brooklyn, NY

Maintained an orderly office environment

Responsible for the scheduling of all office appointments

Required to verified insurance coverage & collecting cop-payments

Point of contact for all new and existing office clientele

Pre-Certified all authorizations and processed all billings.

Certified Home Attendant 2/200*-**-****

White Glove Agency

Brooklyn, NY

Perform variety of miscellaneous duties as requested per plan of care, such as obtaining household supplies and running errands. Maintain records of services performed and of current condition of patient.

Front Desk Receptionist 9/2005-2/2009

Eric Cheng, MD

Brooklyn, NY

Established all new patient account and medical charts

Managed all incoming and outgoing business calls for medical office

Schedule & confirm medical appointments

Verified Insurance coverage and maintained patient charts

Pre-Certified and verified procedure authorizations, also processed medical billing

Collections & Arbitrations 11/2007-5/2008

Valley Medical

Long Island, NY

Solicited outstanding monies from delinquent patients and third-party insurance companies

Cashier/Bakery Clerk 8/2001-6/2005

Waldbaums Supermarket Queens, NY

Collecting money and coupons from customers

Updated pricing information as needed

Sold baked goods and bread products to store customers

Education

Medgar Evers College CUNY -Major Nursing

Katherine McAuley High School-NY, NY- Class of 2005 – GED recipient

CERTIFICATIONS:

Certified HHA 2008

Certified Phlebotomy Technician 2013

Certified EKG Technician 2013

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