P.O. BOX ***(*****) nairobi kenya

cell PHONE +254********* email acpec7@r.postjobfree.com

Simon ka riuki kamande

OBJECT IVE

Pursue a career that will utilize my interpersonal, communication, and

management and my joy of interacting with people & providing innovative

solutions, to contribute to the success of the organization.

To apply the knowledge acquired to bring about a profound change to the hotel

i ndustry.

PROFESSIONAL ISM

A strong theoretical background and substantial experience in the field of

Food and Beverage Sales and Service particularly in :-

• Food and Menu Knowledge

• Service Theory and Practical’s

• Hygiene and Nutrition

• Wine and Bar Knowledge

• Information Technology

• Customer Care

• Stock Taking

• First Aid

• Outside Catering

• Cocktail mixology

• Telephone Techniques

bio-data

DATE OF B IR T H : 10th August 1987

MAR I TAL STATUS : Single

NAT IONAL I TY : K enyan

LANGUAGES : Swahili, English

GEN DER : Male

H E IG H T : 5.8 F t.

WE IG H T : 67Kgs

REL IG ION : Ch r istian

CURREN T LOCAT ION : Nai robi, Kenya

CEL L P HO NE : +254*********

E MA I L : acpec7@r.postjobfree.com

SKYPE I D : mossimo50

ED UCAT ION

P.O. BOX 342(00510) nairobi kenya

cell PHONE +254********* email acpec7@r.postjobfree.com

• Sept 2006 – Dec 2006

K ENYA UTAL I I COLLEGE –Food and Beverage Service and

Sales basic Course (Certificate)

• MARCH 2001 - NOV 2005

OFAFA JER ICHO H IG H SCHOOL- O levels, Mean grade C-

(minus)

• JAN 1991 - NOV 2001

U MOJA ONE PR I MARY SCHOOL- (287 point)

WORK EXPER IENCE

JULY2014-JAN 2015

NAS SERVAI R

S EN IOR SALES PERSON/CASH I ER

Dut ies and Responsibilities

• Acquiring and effectively communicating responses to client’s

questions.

• Encouraged team effort and work.

• Confidently representing the company and adhering to all companies’

r ules and policies.

• Solving all the customers’ problems and complaints.

• Guest relating and ensuring comfort in within and above expectation

w ith all the clients that are entering our lounges and dinning in our

cafes.

• Promoting, upselling and suggestive selling the products and services

t hat are on offer.

• Coaching new sales associates on sales techniques and operational duties

• Placing/requesting orders and receiving orders as per the companies

guided rules and regulations.

• Arranging the products in a way that’s pleasing to the customers,

keeping in mind the first in first out rule.

• Stock taking and balancing the stock sheet before handing over.

• Handling all card, credit and cash t ransactions and making sure that

t he r ight due change and payment is made.

• Dealing with all priority card holders and letting them know what

t hey are entitled to once they enter our lounges.

• Handling all priority card t ransactions and making sure that they are

valid.

JULY 2012-DEC 2013

DAL LOYAU PAR IS

T H E PEARL QATAR

P.O. BOX 342(00510) nairobi kenya

cell PHONE +254********* email acpec7@r.postjobfree.com

(CASH I E R/CAPTA I N WAITE R)

Duties and Responsibil it ies

• Communicating any retrains and hardships to the manager in charge

• Providing a friendly and personalized welcome to the guests

• Practicing suggestive selling and upselling so as to increase sales and

a t the same time increase guest loyalty

• Helps in increasing guest loyalty by offering quality service

• Taking orders and giving the guest the correct food and menu

k nowledge

• Provided accurate product information

• Upholding the companies positive values by being fast, efficient and

p leasant and polite always

• Providing courteous, personalize and friendly F&B service to guest in

a p rofessional manner and in accordance to the Restaurants

Standards

• Proactively acknowleged,greeted and assisted customers in the store

JAN 2010-OCT 2011

U N I T E D DEV E LOP M E N T CO MPANY

HOSP I TAL I TY DEV E LOP M E N T CO MPANY (QATAR)

( J U N IOR WAITER/CASH I ER I NG)

Duties and Responsibil it ies

• Ensuring the outlet is kept up to its standards(cleanliness &

observing the standards)

• Providing a friendly and personalized welcome for guests

• Overseeing the services in the restaurant

• Ensuring closing and opening duties are done

• Handing over issues relating to customers before leaving the premises

• Ensuring customer’s comfort in, within or above expectation

• Report to manager any usual recurrence or challenging encounter or

experience

• Understanding the company’s vision and mission while adhering to

t he company guided policies

• Encouraging team work

• Uphold the positive values of the company by being fast, efficient,

p leasant and polite always

• Offering attentive service to guests and adapting to any constraints

• Practicing suggestive selling to boost food & beverage sales, at the

same time increasing guests satisfaction

• Helps in increasing guests loyalty through quality service

• Taking orders and providing the guest with information through the

phone

JULY 2007-SEPT 2007

SAROVA MARA GAME CAMP

(TRA I NEE)

P.O. BOX 342(00510) nairobi kenya

cell PHONE +254********* email acpec7@r.postjobfree.com

Duties and responsibilit ies;

• Service of food and beverages

• Setting and resetting the restaurant

• Up selling of house products

• Providing the guests with information

• Serving and billing the guests

• Stock taking

• Underwent a t raining course in the kitchen and was able to

work in the following sections:

-Saucier

-Bush breakfast

-Entrementier

-Pastry

-Butchery

-Vegetarian

-Larder

COMPUTER SKILLS

• Operating Systems: Windows 98, 2000, XP,Windows 7

• M icrosoft word, excel, and other Microsoft programs

• M icros-billing system

EXtra cur ricular activities

• Active member of the (Presidential Award Scheme) Kenya

• Awarded both silver and bronze certificate in the presidential

award scheme

• Awarded a certificate from Sarova Mara game camp as the best

t rainee of the month

• Awarded a certificate from Boeker food, safety and good hygiene

p ractices

personal interest and hobbies

• Hiking, Camping

• Socializing/Outgoing

• Listening to music

• Reading biographies

PERSONAL ATTR IBUTES and acheivements

P.O. BOX 342(00510) nairobi kenya

cell PHONE +254********* email acpec7@r.postjobfree.com

• Excellent interpersonal and communication skills, Team player,

Confident, Hardworking, outgoing and a fast learner too.

• Achieving set goals and working att r ibutes.

• Flexible and receptive to new situations.

• Working in a situation calling for total dedication.

refereeS

M RS NAT HAL I E K HA I RAL LA H

RESTAURANT MANAGER

HOSP I TAL I TY DEV E LOP M E N T CO MPANY ( HDC)

CELL P HO NE +974********

E MA I L- nathaliekhai acpec7@r.postjobfree.com

M RS FAI T H M BAYA

GROUPS REVE NUE AND D ISTR IBU T IO N MANAGER

SAROVA H O TE LS (KENYA)

CELL P HO NE +254*********

E MA I L -acpec7@r.postjobfree.com

M R SAMER MAJEE D

RESTAURANT MANAGER

H OSP I TAL I TY DEV E LOP M E N T CO MPANY

CELL P HO NE +974********

E MA I L- acpec7@r.postjobfree.com

PROF I LE P ICT URE

P.O. BOX 342(00510) nairobi kenya

cell PHONE +254********* email acpec7@r.postjobfree.com

Contact this candidate