Holly C. Mayfield

P.O. Box ****

Claremore, OK

74018

918-***-****

acpdx4@r.postjobfree.com

Experience

Reasor's Oct 2012 - May 2013

Catoosa, Oklahoma

DSD Clerk

( Checking in deliveries and vendors, putting out sales

signage and ensuring that prices on shelves are correct.

Matrix Service, Inc. Mar 2010 - Aug 2011

Port Of Catoosa, Oklahoma

QC/QA Document Clerk

( My duties included large job copying, the assembly of

MTR packages, and the maintenance and creation of logs,

databases, data books, and files. I also rewrote the QC/QA

departments' procedures and created a new, more efficient

electronic system for data storage and retrieval.

The Rowland Group / OneOK Feb 2009 - Aug 2009

Tulsa, Oklahoma

Contractor: Pipeline Mapper

( OneOK had years of hardcopy data that needed to be

organized, sorted, and input into their database so they

would have an easily accessible and comprehensive history

of each pipeline.

The Rowland Group / Aaon, Inc. Dec 2007 - Jun 2008

Tulsa, Oklahoma

Contractor: Electrical Drafter

( The electrical drafting team, using MicroStation and

SmarTeam, customized existing electrical schematics for the

custom heating/cooling units Aaon produced.

West Telemarketing / DirecTV Mar 2004 - Feb 2005

Tulsa, Oklahoma

Senior Technical Support

( I provided customer, billing, and technical support for

DirecTV customers.

Tulsa World Oct 2003 - Jan 2004 Tulsa,

Oklahoma

Web Production Technician

( Our team posted the Tulsa World newspaper to its website

each night. I was also responsible for proofing the posted

website, correcting errors and omissions, and editing

stories posted weekly on the website's health pages.

West Telemarketing / Cricket Mar 2003 - Oct 2003

Tulsa, Oklahoma

Technical Support / Cricket

( I provided billing and technical support for West's

Cricket customers.

Southwest Research Institute Apr 1997 - Oct 2002

San Antonio, Texas

Technician

( While a good number of departments at the Institute had

their own IT personnel, our IT team was responsible for the

network support of the entire Institute and desktop support

for all service divisions. This position included

building, installing, configuring, and troubleshooting

desktop computers, servers, network cabling, and networked

devices. My responsibilities also included the maintenance

of our corporate intranet, assigning help tickets to other

technicians, and training and orienting our division's new

technicians. I also created and maintained our division's

intranet archive of software, updates, instructions, etc.

Education Tulsa Community College 2010 - Present Tulsa,

OK

( Major: Drafting and Design Engineering Technology

Texas State Technical College 1995 - 1997

Marshall, TX

( A.A.S. in Computer Systems/Network Technologies

Kilgore College 1994 - 1995 Kilgore, TX

( Major: Electronics

Certifications CNA, MCP, and A+

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