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Medical Customer Service

Location:
San Francisco, CA
Posted:
April 25, 2015

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Resume:

Jonathan I. Smith

*** ******** **** ********* *** • Port Wentworth, Georgia

580-***-****

acpdm6@r.postjobfree.com

Chemical process engineer eager to contribute expertise in the chemical engineering and chemistry

fields.

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Profile

Graduate from the University of Kentucky with a Bachelor’s of Science in Chemical Engineering

Degree.

Dynamic leadership abilities developed during 8 years of service in the United States Army.

Able to contribute sharp analytical and problem-solving techniques.

Able to function well while working under stressful conditions using sharp decision-making skills

developed during military service in combat situations.

Possess superior communication and interpersonal relation skills.

Possess excellent work ethic.

Extremely adept at multi-tasking and working as a member of a team.

Proficient in SAP, Microsoft Office, and Excel Software.

Education

University of Kentucky / Lexington, Kentucky

Bachelor’s of Science in Chemical Engineering 2006 – 2010

Received intensive training in the safe and effective use of chemical laboratory equipment used in

organic chemistry, physical chemistry, and chemical engineering laboratories such as spectrometers, gas

chromatographers, distillation columns, reverse osmosis machines, and a wide variety of devices used to

measure fluid flow.

Received training in the use of Mat Lab, Excel, and Aspen software to analyze and solve engineering

problems.

~ Key Career Accomplishments ~

• Participated in a team design project which used Aspen software to simulate all aspects of

the production of cyclohexanone including cost analysis, purchasing of all assets needed in

production, marketing of the final product, and management of all assets for continued

production.

• Served with distinction as a Combat Medical Specialist during Operation Iraqi Freedom

with a Military Police Unit in Balad, Iraq.

• Proactively reviewed and co-authored targeted updates to safety, evacuation, and first aid

procedures while serving with a military unit conducting security and drug interdiction

missions with the United States Border Patrol.

• Participated in research at the Southwest Research Institute in San Antonio, Texas which

tested a pilot chemical unit used to produce fuel from alternative sources.

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Professional Synopsis

Maintenance Coordinator and Shift Coordinator

Arizona Chemical Savannah, GA

2013 – Present

Participate in Root Cause Failure Analysis studies using the Sologic RCA system.

Write management of change documents used to coordinate equipment repair and system

modifications with the maintenance and electrical / instrumentation departments.

Assist the maintenance staff with equipment repairs and preventative maintenance including ensuring

that all lockouts are completed correctly.

Supervise operators and ensure that they are properly trained to perform all duties effectively.

Monitor and optimize chemical processes which are Process Safety Management covered.

Maintain databases used to track reactor batch times.

Participate in a Packaging Reliability Initiative to optimize the packaging processes.

Coordinate with the shipping department to ensure delivery of tank cars and tractor trailers.

Assist operators in submitting work orders and maintain a database of work completed using the SAP

software package.

Issue work permits including confined space entry, hot work, working from heights, and electrical

work.

Chemical Process Technologist

Iofina Resources Alva, Ok

2013

Perform process technologist duties associated with optimizing the processes involved with the

extraction of iodine from oil well waste water.

Perform plant operator duties when operators are unavailable.

Assist the maintenance staff with equipment repairs and preventative maintenance.

Ensure that the operators are properly trained to perform all duties effectively.

Assist plant superintendent in ensuring that all safety standards are met.

Create and maintain databases used to monitor chemical consumption and reduce chemical waste.

Assist plant design team with the planning and building of new facilities.

Process Engineer

Georgia Pacific LLC Atlanta, Ga

2012 – 2013

Performed process engineer duties associated with treating wood products with copper based

preservatives in pressurized cylinders.

Managed product labeling inventories, requests, and purchases to assure conformance and

minimization of waste.

Validated chemical purchases with the intention of confirming product quality/quantity and

minimizing waste.

Coordinated 3rd party audits and inspections of chemicals and products.

Developed QA/QC processes that drive value through adherence to industry standards and value

creation to customers.

Created and maintained databases used to track quality issues and monitor chemical consumption.

Chemical Operator

Kinder Morgan, Inc. Tampa, Fl

2011 – 2012

Performed operator duties at an anhydrous ammonia storage and transfer facility. The facility unloaded

liquid anhydrous ammonia from ships, stored the ammonia in a 50,000 ton storage tank, and pumped the

ammonia to offsite production facilities via an underground pipeline.

Conducted troubleshooting and routine operations that involved working in excess heat and climbing

heights in excess of 100 feet.

Worked with the environmental, health, and safety department to ensure that all operations were

performed in a safe and environmentally responsible manner.

Created excel spreadsheets that were used to record data and communicate this data to management and

engineers.

Acted as a liaison between management and contractors involved in maintenance operations.

Assisted in routine maintenance of pumps, piping, condensers, storage tanks, compressors, and

valves.

Monitored a control board that controlled heat exchangers, pumps, motor operated valves,

compressors, condensers, and other equipment used in operations.

Chemical Pilot Plant Operator

SouthWest Research Institute San Antonio, TX

2010 – 2011

Performed maintenance on a chemical pilot unit comprised of two reactors, two scrubbers, an absorber,

several pumps, several mass flow controllers, and a variety of pipes and tubing.

Operated a control panel using IFIX control software.

Recorded data using an excel spreadsheet and communicated data to scientist and engineers.

Authored daily reports documenting unit operations which were provided to the scientists and engineers.

Obtained chemical samples and coordinated with an analytical lab which performed tests on the

samples.

Handled customer service with a client in the petroleum industry.

Ensured that all safety procedures were followed.

Combat Medical Specialist / Medical Team leader

United States Army Balad, Iraq; Fort Monmouth, New Jersey; Fort Bragg, North Carolina;

Camp Blanding, Florida; Fort Sam Houston, Texas; Yuma, Arizona

1992 - 1996

1997 - 2000

2004 - 2007

Applied dynamic leadership talents while training soldiers in first aid, evacuation, and safety procedures.

Expertly processed all unit members’ medical paperwork (i.e. medical treatment records, requests for

treatment benefits, request for medical leave, and health related duty status reports.)

Liaised between senior unit leaders and soldiers concerning health and safety issues.

Demonstrated sharp analytical skills in preparing the curriculum for soldier first aid training including

preparation for deployment into combat areas.

Effectively provided medical care to soldiers and civilians in a very stressful combat environment.

Prepared and reconciled medical equipment and supply requests to include tracking of all medical

supplies used while conducting combat missions.



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