Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Charlotte, NC
Posted:
April 25, 2015

Contact this candidate

Resume:

*** ********** **. 586-***-****

acpdk4@r.postjobfree.com

Midland NC, 28107

Lee Bertossi

Objective To use my skills to finish project within the deadlines set forth. I enjoy

challenges faced in the technical development.

Experience April 2013- current Steinbauer Performance Charlotte, NC

Development Technician

W orked with team members based in Europe and throughout North

America through entire development process of performance products

for diesel and gasoline vehicles.

In charge of adjusting the performance of our modules to transition

seamlessly with original engine performance

Identified proper connections and electrical signals with oscilloscope and

CAN systems to modify and produce more efficient engine operation

Worked analyzing issues with technicians in different time zones and

countries managing new projects and current technical issues

Self-organized and managed multiple projects in timely manner

April 2008- March 2013 Hughes Automotive Charlotte, NC

Automotive Technician

Diagnosed and repaired all components on every make and model

1932-current

Extensive experience assembling engines

Continued my knowledge and training through many educational courses

taken

Worked on various cars, trucks, buses, tree chippers, and classic cars

August 2007- June 2011 Prestige Motorsports Concord, NC

Shop Foreman- Business Partner – Inventory Manager

Established a company with partner and customized over 15 cars

Specialized in custom engine swaps and engine bay to frame off restoration

Extensive fabrication of multiple automotive pieces from bumper to bumper

Planned, and developed drivetrain packages from 400 to 1500 HP

Acquired Multiple dealer accounts with Tremec, TCI, and Comp

Performance group

Education August 2002- April 2006 University of Northwestern Ohio Lima, OH

Associate Degree in Applied Science.

Degree’s in Automotive, Diesel, Alternative fuels, and High performance.

Achieved excellent attendance and graduated on Dean’s list with a 3.54

G.P.A..

Skills & Abilities Familiar with developing, programming, manufacturing and offering support

for Steinbauer. Have worked with other systems, including Holley

commander 950, FAST fuel management, and TCI trans controller systems.

Experienced in building, growing, and maintaining the different business

relationships with dealers, suppliers, and sales members of varying skill levels,

regions and cultures.

A.S.E. certified in Steering and Suspension, Brakes, Engine Performance,

Compressed Natural Gas (CNG) Vehicle systems, and Electrical and Electronics,

Manual drive train and axles,

National Alt. Fuels Training Consortium certified for CNG and LP gas vehicles.

Experienced with operating chassis dynamometers and reading 5 gas analyzers

Experienced with E.A.G.L.E systems and currently learning SOLIDWORKS

Quick at learning new tools and skills use them effectively to varying task while

being attentive to detail

Interned with Planet Earth Motorsports during 2004 Grand Am Cup season

Was 1st place winner of 2004 Robert E. Wallis troubleshooting contest at

University of Northwestern Ohio.

Winner of both Automatic transmission and Customer service categories at

contest.

Graduated as Toyota trained T-9 student From UNO

2 time MHSAA state champ in wrestling .

References

Employer

Glenn Hughes

Pres. Hughes Automotive

704-***-****

Employer

Ray Goff

2nd shift Foreman, Cooper Kenworth

704-***-****

Personal

Doug Aitken

Pres. Prestige Motorsports

704-***-****



Contact this candidate