Professional Resumé - Terri L. Johnson

Address: *** ********* ****, ****, ******* 46123

Email: acpdiu@r.postjobfree.com Cell Phone: 317-***-****

Objective

Position in IT/Quality Assurance offering continued professional development for a motivated, career-oriented individual with excellent

written and verbal communication skills, strong interpersonal skills and the ability to work as a team member.

Education

• Bachelor of Science-Business Management, Indiana Wesleyan University, Summa Cum Laude (3.99 gpa) December 2003

• Associate in Applied Sciences-Computer Science, Ivy Tech State College, With Honors (4.00 gpa) May 1986

Experience

INTERNATIONAL MEDICAL GROUP, INC. (BROOKSOURCE CONTRACTOR) NOVEMBER 2014 TO MARCH 2015

Senior Quality Assurance Test Analyst

• Responsible for all testing in fast-paced Agile environment. Wrote and executed Selenium automated test scripts for Regression testing. Wrote and executed

manual test scripts for detailed functional testing of insurance products. Wrote and executed test scripts in TFS Test Manager testing tool for large projects.

• Reviewed requirements and User Stories to assess testing required and provided time estimates to management.

• Logged defects and tracked test metrics for each project.

QUEST INFORMATION SERVICES (SMARTIT CONTRACTOR) JULY 2014 TO OCTOBER 2014

Senior Quality Assurance Test Analyst

• Responsible for all testing activities for the Indiana Statewide Voter Registration System; wrote and executed test scripts; logged bugs as found, analyzed CRs

for monthly minor bug fixes and two major annual system upgrades.

• All test scripts and bugs stored in TFS (Team Foundation Server).

ELI LILLY (CONTRACTOR 3 ENGAGEMENTS DURING 10+ YEAR TIME PERIOD)

Quality Assurance Test Lead (BCForward contractor) April 2009 to July 2014

• Promoted to Test Lead in 2012. Coordinated all phases of testing for the Global HCP Transparency Reporting team. Senior technical testing resource

responsible for test data and processes to ensure accurate spend data reporting to government CMS who was then responsible to display the data (payments to

physicians and teaching hospitals) on public website. Analyzed workflows and data; utilized requirements and design documents, assisted test analysts with technical

work and complex data analysis.

• Developed and executed test scripts in HP Application Life Cycle Management v11.0 (upgrade of Quality Center v10). Responsible for Defect Management

and Requirement Traceability Matrix (RTM).

• Wrote Test Summary Reports and Test Plans for all major and minor releases. Extensive use of Excel spreadsheets for tracking tasks, test scripts, requirements

traceability, Oracle tables, test data, data flow, etc. Ensure Test Analysts follow test script writing and execution standards.

• Developed SQL queries to isolate data, verify data, tables, and to create test data. Executed basic Unix and Linux commands to create and process test data.

Quality Assurance Test Analyst-Engineer (CTG contractor) August 2005 to September 2007

• Developed, wrote and executed test scripts in TestDirector using requirements and design documents for new releases of web-based Trackwise CAPA system.

• Analyzed workflows, requirements and design documents within the Trackwise CAPA web-based application and with adhoc reports written in Crystal Reports and

assisted with documents and requirements in Documentum.

• Assisted with gathering business requirements for new release of Trackwise CAPA system and developed test plans, scripts and result summaries to test

enhancements and new product functionality for quality assurance and stability and communicated anomalies to management and development.

• Created Traceability for all requirements to test scripts; coordinate resource assignments for test scripts with a very aggressive deadline.

• Coordinated and initiated logonid assessment outlining security authorization and passwords for efficient and accurate script writing.

• Experience with LoadRunner, Quicktest (automated testing tool by Mercury) and Informatica used for load and workflow testing and used Toad software to run

SQL queries to verify data.

Quality Assurance Test Analyst (Computer Horizons contractor) June 2002 to November 2003

1. Member of the Global GDOCS team; developed test plans, scripts and test summaries for GDOCS system (electronic document management) including Epic

Editor XML. Member of Implementation team performing all tasks associated with system implementation and customer relationships at Eli Lilly sites.

2. Participated in unit, acceptance and regression testing and trained Lilly Greenfield site GDOCS team members on all basic courses associated with the GdocS

system and served as Technical Writer assisting sites with CSV Validation documents and templates and project plan items.

3. Experience with FDA computer validation, GxP requirements and compliance with 21 CFR Part 11 (Electronic Records/Electronic Signatures). Completed

all required Lilly GMP and GXP training courses.

DYKNOW, LLC OCTOBER 2007 TO JANUARY 2009

Quality Assurance Test Analyst

• Managed and performed test plan generation, unit, functional, regression, web, stress, black-box, white box, performance, and data driven testing in a client/server

environment for DyKnow software suite. Utilized SalesForce and Team Server Foundation to manage the test process.

• Automated regression testing using the automated testing tool TestComplete by writing/recording scripts in Jscript.

• Managed daily QA workload working with development, QA, IT and documentation teams working with the release coordinator for product releases assisting with the

documentation of product updates and enhancements.

• Performed bug/usability replication, licensing key testing, client-server installation/upgrade testing, and provided technical support as needed. Worked with DBA to

test import and exports of data using bat files and running and writing SQL queries using SQL server.

Continued…

TERRI L. JOHNSON – EXPERIENCE (CONT’D) PAGE 2 OF 2

CONSECO (KNOWLEDGE SERVICES CONTRACTOR AND CONSECO EMPLOYEE) DECEMBER 2003 TO JULY 2005

Quality Assurance Test Analyst / and Information Security Administrator

• As member of the Quality Assurance Test team researched and analyzed policies on Lifepro (policy administration system) to detect and resolve defects.

Prepared various Excel spreadsheets with data imported from policy administration system.

Reviewed and wrote scripts using Compuware QA Director testing tool to support and comply with SOX audit requirements.

Reviewed, analyzed, and executed test plans/matrices for user acceptance testing.

Member of the Information Security Administration team responsible for securing all applications at various levels.

Project analysis work to automate the information security process preparing Business Requirements and data flow charts using Visio.

INDIANAPOLIS LIFE INSURANCE COMPANY DECEMBER 1987 TO MAY 2002

Senior Data Security Administrator-Analyst / and Business Analyst

Business Analyst August, 2001 to May, 2002

• Analyzed reported problems with life insurance Administration system (Lifepro). Evaluated and determined if problem required program logic change

or new functionality requiring the initiation of a project and served as liaison between Client Services and Information Systems departments.

• Coordinated Change Control and testing of program changes, system modifications and enhancements, and new products through monthly regression

testing. Created test plans and project timelines; coordinated with testers to ensure that expected results were attained for LifePro system

enhancements and modifications. Some experience with AutoTester automated test tool.

Senior Data Security Administrator-Analyst December, 1987 to May, 2002

• Reported directly to the Vice President of Information Services working with the network team with responsibility to manage and administer data

security function and security administration on various platforms (Netware, Microsoft NT, MVS mainframe, etc.)

• Responsibilities included creation of userids, groups, templates and general duties: 1) maintain security of all protected data, 2) ensure

procedures, processes, policies in place to ensure proper access authority, 3) notify management and auditing of security situations, 4) process

systems access requests, 5) provide security status reports 6) research and implement solutions for security needs and respond to user requests

for guidance, assistance, training or problem resolution, 7) provide leadership on Standards Committee, 8) monitor non-authorized usage 9)

communicate security policies to employees.

• Implemented and maintained Internet monitoring tool Webtrends for a Raptor Firewall; Assisted with implementation of virus protection.

• Analyzed security at all levels using Bindview reporting tool.

• Extensive experience with ACF2 security administration on the mainframe writing “rules” for userids and datasets and maintained ACF2 global

parameters.

• Maintained Secureid tokens and participated in various information security projects, internal and external audits and purchase

recommendations.

• Wrote Data Security Administration manual along with several security policies: “Corporate Data Security Policy”, “Electronic Mail & Internet

Usage Policy”, “Laptop and/or Remote Access Policy”, “Approving Manager Statement of Understanding”; designed and implemented access

request forms.

• Responsible for the IT Standards Procedures and Policies manual; wrote technical standard operating procedures, policies, technical enhancement

documentation and training materials and implemented the online version of the Standards Procedures & Policies manual and chaired the Standards

Committee.

• Developed training database on VM platform.

Systems

Software: Selenium IDE, HP Application Life Cycle Management - v11.0 previously named Quality Center-v10.0 (aka TestDirector), ProChain, Unix, Linux,

TestComplete (automated testing tool), Dyknow (electronic classroom), TestDirector (manual testing tool), Toad, SQL (queries), Trackwise, LoadRunner, QuickTest,

Epic Editor using XML, Microsoft: Word, Excel, PowerPoint, Visio, Netware Administrator, NT User Manager, Webtrends, Bindview, ACF2, Business Objects,

GroupWise, LotusNotes, Microsoft Outlook, CodeWright, LifePro, and SmartStream.

Languages: PL/SQL, Unix/Linux, Jscript (TestComplete), COBOL, JCL, DCF/GML script

Operating Systems: Client/Server, Web-based, Windows 9x, Windows NT 4.0, Novell Netware, MVS/XA, Mainframe: TSO/ISPF, VM, Roscoe

References Available Upon Request

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