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Sales Customer

Location:
United States
Salary:
85k+
Posted:
April 25, 2015

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Resume:

John A Grenier Sr.

** ******* ** ********* ** ***06

508-***-****

acpdgc@r.postjobfree.com

ACCOMPLISHMENTS and KEY ATTRIBUTES

• Strong record of success working with customers and sales representatives as evidenced through

increased year to year revenue and market share growth in the most competitive segment of the

semiconductor photoresist market

• Market and product strategist aligning customer needs and demands into corporate goals

• Proven success with strong sales and customer-focused interactions both domestic and international at

leading-edge companies such as Samsung, Intel, IBM, and Toshiba

• Proven ability to multitask in a dynamic, technical, fast-paced, ever-changing environment

• High energy, self-motivated, and team oriented individual with strong analytical, project and planning

skills geared toward achieving organizational goals

• Excellent collaboration skills with internal groups such as R&D, Engineering, Quality, EHS, and

Manufacturing

• Experienced in multichannel marketing including wholesale, retail, OEM and direct B2B.

EMPLOYMENT HISTORY

Sr. Product Manager Watts Water Technologies Oct 2012 – May 2014

Marketing, Water Delivery Solutions, Building and Construction

Developed a new vision of required improvements to the New Product Development process and

managed and implemented Stage Gate process for NPD.

Responsible for product strategy, defined product roadmaps using market research analysis and

executed on actions supporting the goals

Current performance shows increased sales revenue of 6% YOY and 1% GM increases

Managing 6 product lines with revenue > $50MM per year. 2000 individual SKUs while also

moving 3 projects through NPD process pipeline and leading ideation and VOC efforts for NPD.

Analyzed sales and profitability trends and recommended changes to the product, promotion,

pricing, or distribution to provide increased returns.

Interfaced with marketing communications to develop customer communications, literature, and

advertising campaigns/trades show materials

Managing strategic pricing process to balance share and unit growth

Global Product Manager Dow Chemical Co. Jan 2008-Oct 2012

Marketing, Advanced Lithography, Semiconductor Technologies

Increased revenue from 2008 to 2012 by over 300% for products in my segment’s portfolio

Overseen market share increase from 2% in 2008 to an estimated 12% in 2015

Managed and targeted specific technology leaders in the semiconductor industry for large volume

applications with the highest revenue and growth potential for innovative mass-customized

opportunities

Ensured that internal resources were aligned to achieve or exceed our commercial goals and

customer expectations

Additional activities included:

Vendor management to drive cost reduction programs in a highly competitive

environment

Constant monitoring of portfolio GM and initiating and executing strategies

for improvement

Drive the early stage-gate process for all new opportunities through R&D and

Engineering. Complete stage-gate process through commercialization.

Manage all customer sampling and product promotion

Responsible for product catalogue and advertising content (trade show posters)

Training of technical sales and account management on new product offerings

Product Quality Engineer Dow Chemical Company Aug 2006-Dec 2007

Product Quality Engineering

Special Project - Selected as the

technical lead located on site at a major semiconductor manufacturer, successfully running trials

for Dow products to expedite adoption and implementation of Dow technology resulting in

faster revenue streams and improving the customer relationship and experience.

Led major photoresist segment

project after a major specification shift due to an equipment issue that affected over $25M of

product

Led a product improvement

project for a legacy photoresist segment which enabled manufacturing to reduce cycle time by

up to 10%

Performed standard PQE duties

such as:

Responsible for all technical Requests for Action (RFAs) which required interfacing

with Sales and customers to quickly resolve issues at their FABS

Dispatched Customer Quality Investigation Reports (CQIRs) requiring close customer

contact throughout the investigation

Respond to Manufacturing First Pass Yields(FPYs)which usually required statistical

analysis

Visited key customer sites for application support

Received supplier quality training from Intel’s San Jose site

Other Positions at Rohm and Haas (11 Years of Experience)

Advanced Lithography Process Engineer

Customer Quality Engineer

Engineering Technical Services

Applications Engineering

Pilot Plant Lead Operator

Education

BS, Business Administration 2005

Eastern Nazarene College, Quincy, MA

Major: Business Administration

MBA (Concentration in Finance) 50%

complete

Norwich University, VT

Certificate in Project Management 2007

North Eastern University, Boston, MA

Accredited 5.6 CEUs

Six Sigma Greenbelt 2005

Rohm & Haas Co

Competencies

13 Years of military service USMC and ARMY

Voice of the Customer (VOC)

Real-Win-Worth

Plan-It

Microsoft Project, Word, Excel and PowerPoint

Enterprise Management Systems SAP/NEA

JMP

Pro Data



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