Maria

Mossner

Charlotte,

NC

*****

T:

***-

822-

4867

E:

acpcvv@r.postjobfree.com

Objective

Secretarial/

Assistant/

Customer

Service

Position

in

professional

environment.

Experience

InterNet

Services

Corporation

–

Customer

Service

Rep/

Receptionist

(Ft.

Mill,SC)

Feb

’15

-

Present

Customer

Service-

Individual

tasks

are

but

not

limited

to

data

entry

virtual

and

hard

copy,

Accounts

payable,

Accounts

n

receivable,

Event

ticket

sales,

subscription

data

orders,

call

tracking,

STS

log

data.

Receptionist

–

Responsible

for

calls

for

the

building

which

holds

InterNet

and

three

other

companies,

transferring

to

n

adequate

department.

As

well

as

all

packages

coming

in

and

going

out.

Responsible

for

tracking

all

visitors

who

come

in

and

out

and

holding

confidential

information

for

personnel

upon

request.

Brand

Ambassador-

Bear

Claw

Events

Inc.

(Charlotte,

NC)

April

’14-

Jan

‘15

Bear

Claw

Events

Inc.

Marketing

under

contract

with

the

top

retain

companies

of

the

country

(

SAMs,

Costco,

Harris

Teeter,

and

pending

Publix)

takes

a

different

approach

in

sales.

Rather

than

using

basic

marketing

techniques

such

as

posters

or

commercials

the

company

promotes

the

products

for

the

client

through

direct

marketing.

I

have

acquired

skills

being

apart

of

this

hands

on

fast

paced

environment.

Bear

Claw

Events

is

relatively

new

to

North

Carolina

being

that

they

branch

off

as

they

promote

within.

All

hired

begin

at

entry

level

and

the

goal

is

to

train

and

grow

to

continue

to

expand

and

open

as

many

offices

with

the

existing

clients.

They

took

a

5

year

marketing

course

and

summed

it

up

to

5

week

rigorous

training,

with

that

said

only

30%

who

start

stay

and

complete

it

Accomplishments:

Completed

course

n

Became

team

leader

in

two

months

rather

than

four.

n

Built

a

team

and

created

a

new

leader.

n

Front

Desk

Agent

Residence

Inn

Charlotte

Uptown

(Charlotte,

NC)

April

’14-

Oct

‘14

Duties

were

but

not

limited

to

welcome

guests,

check

them

into

rooms

following

procedures.

Most

importantly

give

above

and

beyond

exceptional

service.

Excellence

is

not

an

act,

but

a

habit.

Server/

Hostess

Aug

’13

–

April

‘14

Park

Place

Restaurant

(Charlotte,

NC)

Was

both

hostess

and

server

at

the

time

of

employment.

Both

welcomed

and

served

as

needed

as

well

as

assisted

per

request.

Page

2

Secretary

Church

of

God

Ministerial

of

Jesus

Christ

(Weston,

Fl)

Aug

2010-

Aug

2013

Duties

were

but

not

limited

to

Answering

multiple

phone

lines,

track

incoming

and

out

going

mail,

send

and

order

supplies

for

office

and

other

locations,

set

up

travel

arrangements

as

well

as

business

dinners

and

conference

calls.

JROTC

(Western

High)

Held

the

position

of

battalion

S-

4

which

means

Logistics

and

supply.

My

position

was

responsible

for

all

the

tangible

items

given

to

the

program

by

the

U.S.

Army.

Responsible

for

both

virtual

and

hard

copy

inventory

of

all

items.

Entered

reports,

production

items,

sensitive

items,

shipping,

and

receiving

for

the

program

from

2009-

2013.

I

also

assisted

the

SAI

and

planned

events

accordingly

as

directed.

Accomplishments:

•

Received

highest

score

during

formal

inspection.

•

held

such

position

as

a

freshman

rather

than

the

recommended

senior.

•

Put

a

team

together

to

not

only

help

myself,

but

as

needed

by

other

staff

members

as

well.

Created,

organized,

and

set

up

information

SOPs

for

the

yearly

inspection.

Results:

Access

information

quickly

and

have

job

complete

accurately

with

updated

system .

Skills

•

Bilingual-

fluent

in

Spanish

all

areas.

•Outlook

•

Excellent

organization

•

Strong

customer

service/

HR

skills

•

Computer

literate

•

Data

entry

•

Filing

Contact this candidate