Stephanie Wilson

Shift Supervisor - Caribou Coffee

Anoka, MN

acpcnn@r.postjobfree.com - 763-***-****

WORK EXPERIENCE

Shift Supervisor

Caribou Coffee - Blaine, MN - May 2011 to Present

Supervision and management of team members

• Train new hires and promoted team members

• Provide ongoing marketing and promotional education

• Precise supervision of daily financial handling and reconciliation

• Vendor orders and inventory

• Meet and exceed daily sales goals

• Highly experienced multi-tasker

• Provide an outstanding customer experience

Sales Associate

Target Corporation - November 2010 to May 2011

Fulfilled multiple positions

o Sales Associate

o Price Accuracy Team

o Store Operator

Remote Customer Service Representative

Ukpik LLC - Anchorage, AK - August 2008 to June 2010

Experience with Timberline and Microsoft Office

• Troubleshooting knowledge of NEC Phone Systems

• Technician dispatch and customer follow-up

• Handled existing customer small sales and equipment orders

• Working extensively with customers cultivating ongoing relationships

• Kept detailed customer records

• Accounts receivable and collections

Administrative Assistant

Graybar Electric Co - Anchorage, AK - March 2007 to August 2008

Reception and customer relations

• Experience with SAP and Microsoft Office

• Balanced all purchase orders

• Highly self-motivated

• Filing and data entry

Sales Associate

Arctic Ram Corp - Anchorage, AK - August 2005 to November 2006

Assisted in the setup of new store, The Catwalk.

• Set up new vendors

• Created opening, closing, and cash handling procedures

• Trained new staff

• Precise supervision of daily financial handling and reconciliation

Sales Associate/Key Holder

All Star Wireless - March 2004 to June 2005

Cellular phone and service contract sales

• Precise supervision of daily financial handling and reconciliation

• Quarterly inventory

• Provide an outstanding customer experience

EDUCATION

Associates

Anoka Ramsey Community College

January 2015

Maranatha Christian Academy

June 2003

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