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Customer Service Manager

Location:
Cleveland, OH
Posted:
April 23, 2015

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Resume:

Renee Washington

**** **** *** ******

Cleveland, Ohio 44111

216-***-****

acpcls@r.postjobfree.com

Objective To obtain the Collections opportunity with your growing company

Education Total Technical Institute Brooklyn, Ohio

Diploma Electrician Program 2005-2006

Skills

Safety, Tools, Tools and Equipment Managerial (in construction)

Residential, Commercial/Industrial Office Manager ( in collections)

Wiring and Calculations Supervised up to 35 people at one

time

Electric Motor Controls

Marketing

Troubleshooting

Public Speaking

Transformers, Single and

Proposals

Polyphase

Bid on jobs

OSHA Laws

Excellence in Microsoft

Estimating the job

Solid state, Controls and Installation

Experience

Amber’s Lounge Brook park, Ohio

Waitress 2013-present

Serve food and beverages to customers

Take orders for customers

Ohio Cooperative Solar Cleveland, Ohio

Construction Supervisor 2010-2013

Inspected our work for quality control

Scheduled jobs and hours for employees

Managed all jobs and crews( residential weatherization, Waterproofing, and Solar panels)

Made work orders and billed invoices for all jobs

Trained and hired new members for various positions

Worked as a crew member when needed

Developed new lines of business

Wrote proposals for various opportunities

Regulated and gave a speech every week (revenue, supply and demand, etc…)

Advanced with Microsoft excel, word, and PowerPoint, and spreadsheets.

Ohio Cooperative Solar Cleveland, Ohio

Insulator 2010-2010

Wet and or dry spray insulate houses

Loaded Cellulose on and off trucks and other vehicles

Insulated Rehabbed and habitable houses for the Cleveland Housing Network and other

contractors

Waterproofed basements

Drove box trucks

MC Donald’s Strongsville, Ohio

Crew Trainer 2008-2010

Cashier

Cooked, Prepared sandwiches, took orders from customers,

Assisted with prep and inventory

Suggested sales upon customers

GC Services Strongsville, Ohio

Portfolio Analyst 2006-2008

Collected payments from existing and former GMAC customers ( insurance, auto, and

mortgage accounts)

Skipped traced with accurint, gave extensions and bill consolidation for arrears, used

dialer system, fax, wrote letters to customers

Used lotus notes, Microsoft excel, word, and power point, access, AS400

Creditors Interchange Beachwood, Ohio

Third party collector 2005-2005

Cold called former customers for payments for various accounts or debtors

Skipped traced using accurint, and white and yellow pages, lotus notes, AS400

Bill consolidation, used dialer system



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