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Sales Customer Service

Location:
United States
Posted:
April 23, 2015

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Resume:

Richard E. Adams

acpci2@r.postjobfree.com • **** Ridge Rd • Canton, GA 30144 • 404-***-****

EDUCATION & SERVICE

Chattahoochee Technical College, Marietta, GA Expected 2015 Computer Information

Systems

US Air Force Reserve 1994-2002

Honorably Discharged

OBJECTIVE STATEMENT To obtain a position with a dynamic organization that

utilizes my extensive knowledge and experience in inside sales and customer service to

contribute to continued success and profitability of the company.

EMPLOYMENT

Account Executive, American Book Company, Canton, GA November 2012-Present

* Established and managed sales account relationships in 15 number of territories

throughout the United States, meeting or exceeding a monthly sales quota of $18,000.00

in educational electronic and paper books

* Developed and strengthened professional relationships through bin boards, trade shows

and curriculum adoption coordinators

* Provided ongoing customer service to existing clients, striving for 100% satisfactions

and identifying additional sales opportunities within the existing customer base

* Qualified new leads through marketing materials, existing product portfolio, and

vendor relationships

Account Executive, Peachtree Financial, Johns Creek, GA November 2010-November

2011

* Created and conducted product feature presentations for over 100 potential clients

daily, before negotiating prices and finalizing sales transactions

* Executed financial analyses of applicants, including estimating payments, interest rates

and other factors

* Excelled in new business generation and overall sales performance, accounting for over

100,000.00 in increased revenue

* Fielded a high volume of inbound/outbound calls, marketing services to obtain new

business

Account Executive, Vet Specs, Canton, GA August 2007-April 2009

* Consistently met or exceeded monthly sales quota, marketing multi-parameter surgical

monitors to veterinary client base through cold calling, networking, and referrals

* Designed and conducted product demonstrations, promoting and finalizing sales

transactions totaling over 100,000.00 of dollars monthly.

* Traveled throughout the United States and Canada, attending and presenting at trade

shows

B2B Sales / Inside Sales Representative, Cherokee Gazette/Pinnacle Marketing,

Woodstock, GA October 2006-July2007

* Oversaw business-to-business sales in addition to marketing and selling advertising

totaling over 150,000.00 dollars

* Maintained a superior level of performance in a highly competitive, fast-paced market

through cold-calling

* Interacted with customers in person, over the phone, and online build business, service

existing accounts, and resolve customer concerns while striving for thoroughness,

accuracy, and efficiency

Outside Sales Representative, Hayden Landscaping, Alpharetta, GA December 2003-

September 2006

* Consistently met or exceeded daily and monthly sales goals, marketing landscaping

services in assigned territory

* Developed proposals, negotiated pricing, and finalized sales transactions totaling over

50,000.00 dollars monthly.

* Met daily quota of 20 sales calls, promoting company’s aggressive sales and marketing

strategy

* Coordinated schedules and executed office's transition over to new network calendar

system

* Generated and monitored sensitive case files for 1200+ students’ disciplinary records

yearly

Senior Recruiter, MPG Application Services, Cummings, GA August 1999-December

2003

* Maintained information for 15 new clients and candidates in company database

* Recruited, screened and prepared a consolidated list applicants for employment with

clients

* Prepared and reviewed all candidate resumes before client submission

* Consistently ranked as Top Producer, achieving nearly 20% above monthly quota

SKILLS & CERTIFICATIONS

Public Speaking, Long-term Relationship Building, Recruiting, Constant Contact, Six

Sigma-White Belt, Microsoft Office Suite



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