MICHAEL MANCUSO

**** ****** ***** *********, ** *2935 708-***-**** acpch3@r.postjobfree.com

EXPERIENCE

Medline Industries, Inc. Mundelein, IL

Associate Program Manager, Corporate Marketing October 2014- Present

Outcomes Manager, Corporate Marketing April 2013- October 2014

Manage over 300 clinical programs in 275 facilities nationwide totaling $21.2M in annual sales.

Direct Medline’s Patient Experience Program with associated product sales exceeding $4.5M.

Work alongside the Chief Marketing Officer, Chief Nursing Officer, and Director of Marketing to develop clinical solutions that

reduce hospital-acquired conditions in the healthcare industry.

Conduct 50+ live conference calls and webinars per week to present educational courses, develop implementation plans, and assist

educators with program launches.

Build effective relationships with clinical leadership in both acute and post-acute care settings by providing ongoing support for

educational initiatives.

Produce custom reports that measure overall program growth, outcomes data trends, cost avoidance, and staff competency

improvements.

Present to corporate sales force during phase trainings and nation al sales meetings.

Perform live product in-services for clinical staff members.

Develop print and digital marketing collateral for internal and external communications.

Coordinate new social media campaigns.

Active in the development and customization of Microsoft Dynamics CRM.

Ensure all created marketing collateral adheres to Medline brand standards.

Target Corporation Mundelein, IL

Executive Team Leader November 2012- February 2013

Managed all daily business operations for $65M Super Target location with 100+ team members.

Led the most effective work center in a 12-store district with the highest operational efficiency score.

Analyzed shortage metrics and inventory reports to address negative trends and improve process errors.

Reviewed corporate reports and provided data analysis to develop solutions for operational issues.

Collaborated with district business partners and regional management to correct operational inefficiencies and drive revenue.

Directed the interviewing, training, and on-boarding process of team members.

The Buckle, Inc. Orland Park, IL

Sales & Management Internship July 2011- September 2011

Sales Associate June 2006- July 2011

Completed three-month internship program focused on sales, merchandising, marketing, and operations management.

Improved networking, recruiting, and interviewing process for sales team members.

Participated in weekly conference calls with Area and District management to discuss marketing strategies for retail stores

throughout the Midwest

Developed and enhanced merchandising and sales strategies.

Managed product categories, set sales goals, educated team members, and tracked results .

EDUCATION

Illinois State University Normal, IL

Bachelor of Science in Business Management and Organizational Leadership May 2012

Department of Management and Quantitative Methods

Academic Awards:

Awarded $2,500 for receiving 1 place in Target Corporation’s 2012 Case Competition - Undergraduate Research Project.

st

2011 & 2012 College of Business Dean’s List Honoree.

Nominated member of The National Society of Leadership and Success- 2011

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